Ecobank Mobile App

Ecobank Mobile App
Ecobank Mobile App

Ecobank Mobile App

Ecobank Mobile app makes it super easy to bank on the go 24/7 .


Reviews
36.03%
7.96%
3.91%
12.01%
40.08%
★★
★★★
★★★★
★★★★★
15,942 rates
3,523 rates
1,732 rates
5,314 rates
17,733 rates
Comments
Faruk Sani obe
Faruk Sani obe ★★
"Been trying to login into the app using internet banking id but it`s not working...."
Version: 4.3.0
Ogechi Nnona
Ogechi Nnona ★★★
"Its being great using your mobile app but i must say that ecobank still need to upgrade. I tried to generate a receipt for the transfer i made first week last month February. I couldnt do that, this transaction had wiped off. There is no way i could even search for it unless i generate statement. whereas so many bank app have this features where you search for transactions of even last year, Ecobank should do the same"
Remedy Raymond
Remedy Raymond ★★★★★
"My best. Special bank"
Version: 4.3.0
Ohadomere Udochukwu
Ohadomere Udochukwu ★★★★★
"One of the best I have ever seen."
Version: 4.3.0
Jestone Walker
Jestone Walker
"My account is locked and am contacting ecobank with email and in rafiki and never get any agent to fix my problem. The bot always telling me to hold and i never get any agent to help me. What kind of service is that. This is what i get all the time trying contacting ecobank Our agents may be engaging with other customers. Kindly hold on, an agent will respond to you as soon as they are available Kindly stay online we will attend to you soon And i never get any agent to fix my problem"
Version: 4.3.2
Praisegod Ariwodo
Praisegod Ariwodo
"I can`t make transfer to other bank"
Version: 4.3.0
Ibiyemi Sunday
Ibiyemi Sunday ★★★★
"U people are doing well just that u need to still work on some things"
Version: 4.3.2
Chidi Uwaeziozi
Chidi Uwaeziozi ★★
"This new March 2023 update broke the app. It doesn`t open again on my device. I tried it on another device without success too. Fix it, please."
Version: 4.3.2
aliyu ahmad T
aliyu ahmad T ★★★★★
"This ecobank mobile application is absolutely amazing i really like using the app. I have been using this app for more than six months. I never got any problem while using the it"
Version: 4.3.0
Daniel Nyarko
Daniel Nyarko
"Activation using the debit card details do not go through as I`m told that the service is not available and this has been months, after formatting my phone and reinstalled it. Message sent. Screenshot sent since 13th"
Version: 4.3.0
Josee Nboy
Josee Nboy ★★★★
"Now it is working perfectly 👌😊my transfer now work like magic 💪🙌 thanks for fixing it 😘👍"
Version: 4.3.0
Emmanuel Lawrence
Emmanuel Lawrence ★★★★
"This app wow fast and reliable banking"
Abubakar Mustapha
Abubakar Mustapha ★★
"I dont know what really wrong with this app, it show for 2 different account, the one is mine but the other i dont know from where it come from."
Version: 4.3.0
Osayande Onaiwu
Osayande Onaiwu
"Hello... I suggested additional security measure on this app sometimes ago but to no avail. The idea of one not logging into the app makes it porous to an extent. You don`t actually need any security to view balance if the phone is open. Once you attempt to make transfer, even if you don`t have the pin to do so, you see balance displaced in this process without applying the pin to view balance. This should be corrected ASAP. Let there be a logging page, such that you must login to initiate trx."
Version: 4.3.2
Nwobodo Godfrey ifeanyichukwu
Nwobodo Godfrey ifeanyichukwu ★★
"This App is not secured at all someone can just log into your account and see your account balance without any pin being demanded of him wao the app is very ok but where i have issue is when you click to recharge your phone or transfer it will show your name with your balance attached without having requested for your pin an intruder can get to that level though they can`t tamper your money but can see your balance pls check it and do something about it"
Version: 4.3.0
Favour chiemerie Nnaeto
Favour chiemerie Nnaeto
"I can`t activate it, after putting in my OTP, they keep telling me profile not found."
Version: 4.3.0
Chinaza Paul
Chinaza Paul ★★★★★
"Love the user experience"
Version: 4.3.2
Fatimatu Ayuba
Fatimatu Ayuba ★★★★★
"This app is good to used but I have some issue,my profile is locked and I have chat them several times they are not ready to open it for me.please do something about it because I really want to use my Visa card please."
John Damilare
John Damilare
"The virtual card option doesn`t show when I tap on cards which is the main reason why I donwnloaded the app in the first place and it takes too long for the one time code to enter"
Version: 4.3.0
pastor lawrence asuquo umoh
pastor lawrence asuquo umoh ★★★★★
"Good moment ihave been with Ecobank for years,yes ecobank is great to work with"
Version: 4.3.0
com.app.ecobank
Installs: 5,000,000+ (6,645,509 at 2024-03-04 21:34:25)
Version: 4.3.3
Category: Finance
Pegi : Everyone
Publish Date : Oct 18, 2016
Update Date : 2024-01-27
Android Version : 5.0
Available on
Get it on Google Play
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Screenshots
 - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot
DESCRIPTION
The revamped and enhanced Ecobank Mobile app makes it super easy to bank on the go 24/7. Manage your everyday banking needs anywhere anytime directly from your mobile device.

Manage your account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present.

Manage your account
- View all your accounts balances and transaction history
- Open an Xpress Account
- Create and fund a Virtual card
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
- Attach other bank cards for transactions
- Add your banking profiles from different countries

Send money
- Send money instantly to the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts both domestic and international
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in same country
- Send money to Visa card holders with Visa Direct

Make a payment
- Pay your bills
- Buy Airtime and data
- Pay merchants via QR with EcobankPay
- Request for payment from other Ecobank mobile app users
- Split payments with other Ecobank mobile app users
- Place a standing order for future payment
- Cardless Withdrawal from an ATMs using Xpress Cash

Get help
- Chat with RAFIKI for questions and support
- Locate nearest branches and ATMs
- Give us feedback

Get the Ecobank Mobile App now and experience the convenience and power of digital banking!
RECENT CHANGES
1. Minor Enhancements to the Xpress account Opening process.
2. Inclusion of Pesalink for interbank transfers in Kenya.
3. Inclusion of BBAN for Interbank transfers in Sierra Leone.
4. Support for TANQR for Tanzania Merchant Payments.
5. Other Minor Enhancements and Bug Fixes.
DATA SAFETY AND SECURITY
This app has access to

Camera
· take pictures and videos

Contacts
· modify your contacts
· read your contacts

Device ID & call information
· read phone status and identity

Identity
· add or remove accounts

Location
· precise location (GPS and network-based)
· approximate location (network-based)

Other
· prevent device from sleeping
· control vibration
· full network access
· toggle sync on and off
· control Near Field Communication
· view network connections
· run at startup
· read sync settings
· create accounts and set passwords

Phone
· read phone status and identity
· directly call phone numbers

Photos/Media/Files
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Storage
· read the contents of your USB storage
· modify or delete the contents of your USB storage

Wi-Fi connection information
· view Wi-Fi connections

Security Practices

Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted

Data this app may collect

App activity
App interactions (Optional) : Analytics

App info and performance
Crash logs (Optional) : Analytics

Device or other IDs
Device or other IDs (Optional) : Analytics, Fraud prevention, security, and compliance, Account management

Financial info
Purchase history (Optional) : App functionality, Fraud prevention, security, and compliance
User payment info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management

Location
Approximate location (Optional) : Fraud prevention, security, and compliance, Account management

Messages
SMS or MMS (Optional) : App functionality, Fraud prevention, security, and compliance, Account management

Personal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Email address (Optional) : Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance, Account management

Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and compliance, Account management

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