LG ThinQ

LG ThinQ
LG ThinQ

LG ThinQ

Discover how a connected life with ThinQ makes your life easier.


Reviews
12.80%
2.26%
3.88%
11.42%
69.65%
★★
★★★
★★★★
★★★★★
71,110 rates
12,535 rates
21,546 rates
63,425 rates
386,960 rates
Comments
Mason English
Mason English ★★
"Latest update is really bad, voice control and scene recognition are popping up constantly for no reason when trying to use the controls. Please revert."
Version: 4.1.36011
Nick Shrewsbury-Gee
Nick Shrewsbury-Gee ★★★
"There is room for improvement in the logic of the interaction settings between devices to make user operation less cumbersome/frustrating."
Version: 4.1.36011
Amy Larson
Amy Larson
"The update SUCKS I hate the new touch pad thing change it back and maybe just fix it to work all the time half the time it won`t connect to my TV and I have 2 other people in my house and they have the same problem with it so it not just me FIX IT and stop changing the layout that`s stupid! PLEASE JUST FIX IT TO WORK RIGHT"
Version: 4.1.36011
Sean Wong
Sean Wong ★★★
"should let user have personalised settings or edit the preset on the phone. eg: spin and temperature for the washing machine"
Version: 4.1.36011
Daniel Burrows
Daniel Burrows
"So there are no units for the energy usage of the device within the app. Such a pointless setting and when raised with the developer they said they couldn`t do it. Lazy app development considering key competitors already have this as a feature ."
Version: 4.1.36011
Jim Coogan
Jim Coogan
"App is stuck in no response from server error. Tried on 4 devices and tried all tips I found. Lots of complaints online. Sorry I got machines that use it."
Version: 4.1.36011
John Vaughn
John Vaughn ★★
"It`s like the little boy that cried wolf... recurrent ``nagging`` to clean an oven that hasn`t bee used... no way to turn this ``feature`` off either... this seems to be an arbitrary ``weekly`` notice & waste of my time.... and pain in my butt..... App finally changed, but instructions not detailed, so takes lots of ``looking`` to find it....."
Version: 4.1.36011
Harshal Doshi
Harshal Doshi ★★★★★
"NICE TECHNOLOGY WITH SMART FEATURES"
Version: 4.1.36011
Mathesh Mathesh
Mathesh Mathesh
"Worst app to login I used one hour to log but still looking forward"
Version: 4.1.36011
Danny v
Danny v
"App keeps crashing when you want to scan a qr"
Version: 4.1.36011
marco polo
marco polo ★★★
"The new update is not sync with my split type ac"
Version: 4.1.36011
KL3MM3R
KL3MM3R ★★
"What did you do to the remote?!!!! It was fine the way it was and use to the set up. Now the directional pad doesn`t work. I used this instead of your poorly designed remote with tiny kid finger buttons. Now you`ve done the same to the app rendering all of it useless. Buttons don`t even respond half the time. I`d honestly rather just buy another brand TV and scrap this one. Leave things that work alone ffs."
Version: 4.1.36011
newTONS LAW
newTONS LAW ★★★★★
"The app is good and useful, but not really fast. i hope my dryer 9kg dual inverter has a wifi hotspot."
Version: 4.1.36011
sika x
sika x
"9/10 times I doesn`t even work. Keeps showing that the tv is disconnected. the times it doesn`t it`s loading. that needs to be fixed, defeats the entire purpose of the app if you can`t even connect to devices"
Version: 4.1.36011
TvEddie ZREAL
TvEddie ZREAL ★★★★
"I DIDN`T HAVE ISSUE? SOMEONE POSTED ABOUT NOT BEING ABLE TO CONNECT TO TV WITH APP.. NEEDING BOTH WIFI BLUETOOTH ON. IS A 🤔?. IF MY TV IS ALREADY HOOKED UP TO MY NETWORK AND MY 🔵 🦷 IS ON. WHY DO WE NEED WIFI ON? ALSO. IF YOU`RE USING THIS APP BECAUSE YOU DON`T HAVE MAGIC REMOTE? YOU HAVE TURN ON WIFI 🔵 🦷 ON. ON YOUR PHONE AND THE TV AS WELL I THINK THIS IS FLAW DESIGN. 🔵 🦷 IS ON. MY TV IS HARD WIRED. WHY DID WE NEED WIFI ON.LGSITESAYS MAGIC REMOTE. WORKS ON ALL LG TVS WILL SEE I ORDERED 1"
Version: 4.1.36011
Doug Baker
Doug Baker
"This app is trash and the remote for tv is junk..rarely works"
Version: 4.1.36011
ionut aka zew
ionut aka zew
"You broke the app with the last update"
Harvesh Taneja
Harvesh Taneja ★★
"Alexa is not too compatible with LG AC. It will only help in temprature control. It will not switch on and off. In begining it used to do but now dont"
Version: 4.1.36011
Tyra Smith
Tyra Smith ★★
"I use this app for the private listen from your phone function but It don`t work or will work for 2-10 minutes. I keep getting the tv is not functioning enjoy the sound from my TV. check connection. (My connection is fine) or the lg webos TV is not available ."
Version: 4.1.36011
Anonymous Person
Anonymous Person
"Useless, will not connect to brand new oled tv, cannot login on the tv no matter which option is chosen, can`t run a dry day in the desert. Insists on a login just to screen share to a tv, why are you trying to track me?"
Version: 4.1.36011
com.lgeha.nuts
Installs: 50,000,000+ (85,003,378 at 2024-03-25 12:08:02)
Version: 5.0.18120
Category: Lifestyle
Pegi : Everyone
Publish Date : Nov 19, 2015
Update Date : 2024-03-11
Android Version : 7.0
Available on
Get it on Google Play
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Screenshots
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DESCRIPTION
Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Experience ThinQ UP appliances that evolve with you.
 - Customize the start and end melodies for different home appliances.
 - Download new cycles for your washing machine, dryer, styler, and dishwasher.
■ Discover new ways to use your home appliances.
 - Check out special laundry care techniques in the Discover tab.
■ Create smart routines to match your needs.
 - Automatically turn on the lights and air purifier when it’s time to wake up.
 - When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered chatbot about ThinQ home appliances 24/7.
 - Our chatbot provides answers tailored to your product’s situation and condition.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The LG ThinQ app supports Android OS 7.0 and higher versions.
If you are using an Android OS version older than 7.0, we recommend that you contact the smartphone manufacturer to upgrade the OS.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV`s Larger Screen’ function in the LG ThinQ app.
We do not collect or use your information except for the minimum information necessary to operate your smartphone.

* Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]
• Calls
- To contact the LG Service Center

• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the ``Smart Routines`` function.

• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in ``1:1 Inquiry.``
- To record and store purchase receipts when registering additional information about the product.
- To use the AI oven Cooking Record feature.

• Files and media
- To attach and set my profile picture in Photos.
- To take and attach photos in ``1:1 Inquiry.``
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.
RECENT CHANGES
Performance has been improved to make them for a more stable user experience.
DATA SAFETY AND SECURITY
This app has access to

Camera
· take pictures and videos

Device ID & call information
· read phone status and identity

Location
· precise location (GPS and network-based)
· approximate location (network-based)

Microphone
· record audio

Other
· change network connectivity
· connect and disconnect from Wi-Fi
· full network access
· run at startup
· control vibration
· prevent device from sleeping
· view network connections
· draw over other apps
· allow Wi-Fi Multicast reception
· pair with Bluetooth devices
· control Near Field Communication
· access Bluetooth settings
· change your audio settings

Phone
· read phone status and identity

Photos/Media/Files
· read the contents of your USB storage
· modify or delete the contents of your USB storage

Storage
· read the contents of your USB storage
· modify or delete the contents of your USB storage

Wi-Fi connection information
· view Wi-Fi connections

Security Practices

Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted

Data that may be shared with other companies or organizations

App activity
App interactions (Optional) : Analytics
In-app search history (Optional) : Analytics

App info and performance
Crash logs (Optional) : Analytics
Diagnostics (Optional) : Analytics

Audio
Voice or sound recordings (Optional) : Analytics

Contacts
Contacts (Optional) : Analytics

Device or other IDs
Device or other IDs (Optional) : Analytics

Location
Approximate location (Optional) : Analytics
Precise location (Optional) : Analytics

Personal info
Address (Optional) : Analytics
Email address (Optional) : Analytics
Name (Optional) : Analytics
Other info (Optional) : Analytics
Phone number (Optional) : Analytics
User IDs (Optional) : Analytics

Photos and videos
Photos (Optional) : Analytics

Data this app may collect

App activity
App interactions (Optional) : Analytics
In-app search history (Optional) : App functionality, Analytics

App info and performance
Crash logs (Optional) : Analytics
Diagnostics (Optional) : Analytics

Audio
Voice or sound recordings (Optional) : App functionality

Contacts
Contacts (Optional) : App functionality, Account management

Device or other IDs
Device or other IDs (Optional) : Analytics

Location
Approximate location (Optional) : App functionality
Precise location (Optional) : App functionality

Personal info
Address (Optional) : App functionality, Developer communications, Account management
Email address (Optional) : App functionality, Developer communications, Account management
Name (Optional) : App functionality, Developer communications, Account management
Other info (Optional) : App functionality, Developer communications, Account management
Phone number (Optional) : App functionality, Developer communications, Account management
User IDs (Optional) : App functionality, Developer communications, Account management

Photos and videos
Photos (Optional) : App functionality, Account management

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