Regence

Regence
Regence

Regence

Get easy and secure access to your health insurance information.


Reviews
63.30%
8.99%
1.83%
7.89%
17.98%
★★
★★★
★★★★
★★★★★
345 rates
49 rates
10 rates
43 rates
98 rates
Comments
A Google user
A Google user ★★★★★
"Very easy to navigate!"
Candice Eyre
Candice Eyre ★★★★★
"Its easy to use and I like being able to view my card."
Version: v1.2.9
Camron Dunn, LMT
Camron Dunn, LMT ★★★
"The issue I have is that I can`t find a way to pay my premium through the app. I would think Regence would have the IT capability to have bill pay in their app. I have not had any need for any of the other features so far so can`t rate the app on anything but the lack of bill pay access."
Version: v1.3.8
A Google user
A Google user
"crashes every time I try logging in"
Version: v1.0.16
whimsy33
whimsy33 ★★★
"2 problems. 1st, when I tried to use the Live Chat my keyboard covered most of the screen so I couldn`t see what I was typing and I couldn`t see most of the reply from the person I was chatting with. My phone is a Samsung Galaxy S7. 2nd, when I looked at claims it wouldn`t allow me to see the full name of the doctor. The doctor is Marcus H. Cornwall. On some of the claims it listed Marcus Homer... I thought it was an error because I thought Homer was a last name and I did not know a Dr. Homer."
Version: v1.2.4
A Google user
A Google user ★★★★★
"Love the convenience of everything at my fingertips. Up to date information is always available which makes it easy to manage our family healthcare."
Version: v1.2.2
M M
M M
"STUPID APP! WHY DOES THE APP LOG ME OUT WHEN I NAVIGATE TO A DIFFERNT APP? WHY CANT I TAKE A SCREENSHOT WHILE IN THE APP? There was limited to no info on the rating of a doctor in the app. I opened Google, found ratings I was looking for, went back to the Regence app, and was logged out! I then tried to take a screenshot of two doctors` names knowing I would get logged out and have to navigate to the search and filter info again. Can`t screenshot! EXTREMELY FRUSTRATING and NOT USER FRIENDLY!!!"
Version: 2.12.0
Brianne Weldin
Brianne Weldin
"I can`t even get the app to open."
Version: v1.3.9
Richard Olson
Richard Olson
"Will not load dashboard"
Dennis Mills
Dennis Mills
"EOB`s don`t work in the app. Just dumps you to a web page and says ``internal server error``"
Version: 2.0.1
Greg Provchy
Greg Provchy ★★★★★
"Very informative and useful"
Nicole Ross
Nicole Ross ★★
"Biometric login works about a third of the time where it will instead completely disable and force me to login using my password. It also will not load some pages and when trying to leave a review it won`t show you what you`re typing."
Version: 2.12.0
Susannah B
Susannah B
"Y`all get paid enough to hire actual professional app developers"
Version: 2.6.0
Jordan
Jordan ★★
"Newest update broke the app, have to log in multiple times to get to messages and then the messages screen doesn`t even display. Can`t add phone # for 2FA it just says ``something went wrong``. Have to go through menus to look at important info such as usage stats and ID card info. Biometrics is no longer standard but has to be selected, and wasn`t optional for second login to message center."
Version: 2.1.0
michael schmidt
michael schmidt
"App is horrible. Reset password don`t work. Entering in a email gives you random numbers. Your phone won`t get a one time code. It`s worthless"
Version: 2.1.1
Steven Moore
Steven Moore
"Everytime I login it forces me to verify my identity with 2FA/MFA. I check don`t ask for this code again... Next time I login, it requires me... 3/4 of the time I get a message saying something went wrong!"
Version: 2.11.0
Tesh B
Tesh B ★★★★★
"Nice app! One of the best I ever had!"
Version: v1.3.3
Ted Alby
Ted Alby ★★★★★
"Just moved to Regence. So far, this app is very heloful."
Version: v1.3.1
Alexandra Flint
Alexandra Flint ★★★★
"Liking the app so far, I do wish I could save Drs I search for. I can do that online, but not the app. And I can`t access my saved Drs on the app either."
Version: v1.3.2
Samir Yhann
Samir Yhann ★★
"It works but poorly. The chat text boxes don`t move up so you can see what you are typing. It`s slow as hell. The fingerprint login doesn`t even have the right icon. Just use their website."
Version: 2.11.0
com.regence.regenceapp
Installs: 100,000+ (134,273 at 2024-03-07 05:05:50)
Version: 2.24.2
Category: Health & Fitness
Pegi : Everyone
Publish Date : Jan 23, 2017
Update Date : 2024-03-05
Android Version : 12
Available on
Get it on Google Play
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Screenshots
 - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot
DESCRIPTION
With the Regence app, you’ll get everything you need to seamlessly navigate your benefits. This navigation is organized around core areas of Care, Coverage, Costs and Support, making it easier for you to get where you want to go.

In addition to helping you understand your coverage and claims, we’re connecting you with high-value, high-quality care at the right time in your care journey. This means:

• Matching you with providers and clinical solutions that meet your needs
• Communicating with you via your preferred channels, including SMS and email
• Putting you in touch with human customer service professionals via chat and phone
• Delivering personalized insights to help you make informed care decisions

Finding and accessing care
Find the right care option for your unique health needs, lifestyle and budget. Visit the Find care screen to use our provider search tool or connect with virtual doctors, behavioral health specialists, pharmacists and more.

Personalized, in-app alerts
Get personalized, actionable messages to help improve your health and well-being. Examples include safety recalls for a prescription or tailored recommendations to stop or switch a medication based on a more effective and/or affordable alternative. This helps you stay connected with your health plan throughout your health care journey.

Comprehensive resources page
Take advantage the full scope of your benefits through the comprehensive resources page. This is where you can access well-being, telehealth, behavioral health, and other solutions.
RECENT CHANGES
* Bug fixes and performance improvements.
DATA SAFETY AND SECURITY
This app has access to

Camera
· take pictures and videos

Location
· approximate location (network-based)
· precise location (GPS and network-based)

Microphone
· record audio

Other
· full network access
· view network connections
· run at startup
· change your audio settings
· prevent device from sleeping

Photos/Media/Files
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Storage
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Wi-Fi connection information
· view Wi-Fi connections

Security Practices

Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted

Data that may be shared with other companies or organizations

Location
Approximate location (Optional) : App functionality
Precise location (Optional) : App functionality

Data this app may collect

App activity
App interactions (Optional) : Analytics, Fraud prevention, security, and compliance
Installed apps (Optional) : App functionality
Other user-generated content (Optional) : App functionality, Analytics

App info and performance
Diagnostics (Optional) : Analytics, Fraud prevention, security, and compliance

Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance

Files and docs
Files and docs (Optional) : App functionality, Fraud prevention, security, and compliance

Health and fitness
Health info (Optional) : App functionality, Fraud prevention, security, and compliance

Location
Approximate location (Optional) : App functionality, Fraud prevention, security, and compliance
Precise location (Optional) : App functionality, Fraud prevention, security, and compliance

Personal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance
Email address (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance
Name (Optional) : App functionality, Fraud prevention, security, and compliance
Other info (Optional) : App functionality, Fraud prevention, security, and compliance
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance

Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and compliance

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