AirDroid Remote Support
AirDroid Remote Support
Provide the connection code to the helper who installed AirMirror.
Reviews
20.84%
3.05%
4.11%
13.58%
58.42%
★
★★
★★★
★★★★
★★★★★
198 rates
29 rates
39 rates
129 rates
555 rates
Comments
A Google user
★★★★★
"I Can`t connect with Remot device after purchase your one year plane. How can i Connect i was grant root permission from laptop usb debugging mode is active but cannot connect, i was try several time please helpe."
Version: 1.0.0.2
"I Can`t connect with Remot device after purchase your one year plane. How can i Connect i was grant root permission from laptop usb debugging mode is active but cannot connect, i was try several time please helpe."
Version: 1.0.0.2
A Google user
★★★★★
"Need assistance assistance"
Version: 1.0.0.3
"Need assistance assistance"
Version: 1.0.0.3
A Google user
★★★★
"Very difficult to connect, no proper explanation about connecting two devices"
Version: 1.0.0.3
"Very difficult to connect, no proper explanation about connecting two devices"
Version: 1.0.0.3
DAVID GORDON
★★★★★
"Sounds good in real time"
Version: 1.0.4.5
"Sounds good in real time"
Version: 1.0.4.5
William Kabamba kamba
★★★★★
"🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩"
"🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩🇨🇩"
Tyler Williams
★
"Won`t even open it, on my tablet, it keeps saying its not responding"
"Won`t even open it, on my tablet, it keeps saying its not responding"
AmyN Sadie
★
"I can`t log in because keeps saying ``airdroid remote support has stopped``. Then the only 2 options I have are ``Open App Again`` or ``Send Feedback``. Meanwhile my laptop says I`m connected to my phone but that my phone is offline."
Version: 1.0.3.0
"I can`t log in because keeps saying ``airdroid remote support has stopped``. Then the only 2 options I have are ``Open App Again`` or ``Send Feedback``. Meanwhile my laptop says I`m connected to my phone but that my phone is offline."
Version: 1.0.3.0
Sino-Atrial Node
★
"Why don`t you mention that the app is not free for remote support? You wait until sign up to tell this thing?"
"Why don`t you mention that the app is not free for remote support? You wait until sign up to tell this thing?"
Fisabillah Vice Bunyu Gutst
★★★★★
"Saya mimpi Stairnya Isi hantu Corana virus Amira Kota Kinabalu Pantai Jerudong Specialist Centre"
"Saya mimpi Stairnya Isi hantu Corana virus Amira Kota Kinabalu Pantai Jerudong Specialist Centre"
M J
★
"Developer reports all the bad reviews to have them taken down. Use teamviwer. This app is sketch in so many ways and doesn`t even work right."
Version: 1.0.4.5
"Developer reports all the bad reviews to have them taken down. Use teamviwer. This app is sketch in so many ways and doesn`t even work right."
Version: 1.0.4.5
Marvin Rivers
★★★★★
"I was using this app for my family and staffs. They kinda stupid sometimes so the good thing is to use 9-digit code to provide tech support from my laptop. Now, they don`t need to guess which button to press on. With the AR feature, I think it can be used beyond the device itself. It may have issues sometimes but cs team took good care of my inquiries so I think that is service what I need."
"I was using this app for my family and staffs. They kinda stupid sometimes so the good thing is to use 9-digit code to provide tech support from my laptop. Now, they don`t need to guess which button to press on. With the AR feature, I think it can be used beyond the device itself. It may have issues sometimes but cs team took good care of my inquiries so I think that is service what I need."
Fuentes Crippen
★
"I have no way of helping my Fiance Ms Melody Bouska with her Phone due to the fact that the Freemont PD and the FBI have constantly been tampering with both v our Phones due to her late Husband`s activities online causing her son Mr Joe Bouska Jr to lose his freedom. I`ve no way of tracking down the accomplices that has caused this distress on his Mother. Or thus robbing a federal bank to help get his Mother out v this financial situation and get ahead without having Federal Charges."
"I have no way of helping my Fiance Ms Melody Bouska with her Phone due to the fact that the Freemont PD and the FBI have constantly been tampering with both v our Phones due to her late Husband`s activities online causing her son Mr Joe Bouska Jr to lose his freedom. I`ve no way of tracking down the accomplices that has caused this distress on his Mother. Or thus robbing a federal bank to help get his Mother out v this financial situation and get ahead without having Federal Charges."
Vice Lemaj Pertaba
★★★★★
"Ident Sinemart Nur Amira itu Kota Kinabalu Pantai Jerudong Specialist Centre"
"Ident Sinemart Nur Amira itu Kota Kinabalu Pantai Jerudong Specialist Centre"
A Google user
★
"When its installed the person has to click on many notifications on the phone in order for it to be remote controlled by other person. Whats the point of it? If the person who needs help knows how to click on notifications and other options then why does he need support. I still prefer teamviewer as it do not show any notification. Install and give the onscreen number to the other person and thats it. Hope you understand the meaning of remote support."
Version: 1.0.0.2
"When its installed the person has to click on many notifications on the phone in order for it to be remote controlled by other person. Whats the point of it? If the person who needs help knows how to click on notifications and other options then why does he need support. I still prefer teamviewer as it do not show any notification. Install and give the onscreen number to the other person and thats it. Hope you understand the meaning of remote support."
Version: 1.0.0.2
Puhja Patel
★★★★★
"I love this app so much! I run a small shop in Lower Manhattan and a customer suggested this while trying to get help navigating our site. I honestly have to say, I never knew customer support until now. I can connect and help my customers, my staff and even family members. Way to go! Thanks for making this!"
"I love this app so much! I run a small shop in Lower Manhattan and a customer suggested this while trying to get help navigating our site. I honestly have to say, I never knew customer support until now. I can connect and help my customers, my staff and even family members. Way to go! Thanks for making this!"
A Google user
★★★★★
"Always I like it"
Version: 1.0.0.3
"Always I like it"
Version: 1.0.0.3
A Google user
★★★★★
"Ok i dont know how to use it"
Version: 1.0.0.3
"Ok i dont know how to use it"
Version: 1.0.0.3
Neil Gupta
★★★★★
"Used a few similar applications, this one by far is the easiest to use. Quick to connect with very low downtime. I have a support team of about 15 people, each with over a dozen clients. We need to have a fast operation and with very little room for errors. we are growing fast, and we need something that can scale with us. Pros: Disconnection is low Pricing is very competitive After-sales support is reliable Cons: Sometimes hard for non-tech customers to install, maybe a web version if possible."
Version: 1.0.1.0
"Used a few similar applications, this one by far is the easiest to use. Quick to connect with very low downtime. I have a support team of about 15 people, each with over a dozen clients. We need to have a fast operation and with very little room for errors. we are growing fast, and we need something that can scale with us. Pros: Disconnection is low Pricing is very competitive After-sales support is reliable Cons: Sometimes hard for non-tech customers to install, maybe a web version if possible."
Version: 1.0.1.0
Summit Sharma
★
"I use this app this app was very traka and sada app thanks"
Version: 1.0.4.3
"I use this app this app was very traka and sada app thanks"
Version: 1.0.4.3
Kaj Björk
★★★★
"The AR and screen sharing are really helpful for helping my clients and boss with technical difficulties. As a technician, you can ask them to pause the screen to avoid exposing sensitive information. I would recommend for people that provide technical service. Underbar!"
"The AR and screen sharing are really helpful for helping my clients and boss with technical difficulties. As a technician, you can ask them to pause the screen to avoid exposing sensitive information. I would recommend for people that provide technical service. Underbar!"
com.sand.airsos
Installs: 100,000+
(382,363 at
2024-04-15 01:45:22)
Version: 1.1.2.0
Category: Tools
Pegi : Everyone
Publish Date : Jul 9, 2019
Update Date : 2023-12-04
Android Version : 5.0
Version: 1.1.2.0
Category: Tools
Pegi : Everyone
Publish Date : Jul 9, 2019
Update Date : 2023-12-04
Android Version : 5.0
Available on
Publisher
SAND STUDIO
support@airdroid.com
https://www.airdroid.com/bizHome.html
support@airdroid.com
Privacy Policy
support@airdroid.com
https://www.airdroid.com/bizHome.html
support@airdroid.com
Privacy Policy
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Screenshots
DESCRIPTION
AirDroid Remote Support is an efficient solution for remote support and lightweight management.
You can provide remote assistance in an intuitive way with real-time screen sharing, voice call, text message, tutorial gesture, AR camera, etc. Unattended devices in large numbers are also supported. In addition, an intelligent remote monitoring and management solution is provided.
Supported Systems:
Customer Service End (to provide support): Windows/Android/macOS/iOS
Client End (to accept support): Android/iOS
Quick Guide:
Remote Support should be installed on the device that needs assistance. To provide remote support, if you are:
1. Business user:
Please visit the official website (https://www.airdroid.com/remote-support-software/) and apply for a free trial. Then follow the enterprise user’s guide to start a remote support session.
2. Personal user:
Please install AirMirror on your device to offer support. Next, enter the 9-digital code and start your help session.
Key Features:
- Unattended Mode: Allow organizations to troubleshoot unattended devices.
- Black Screen Mode: Blacken remote device screen and display maintenance hint to keep session private.
- Real-time Screen Sharing
- Remote Access: Allow only with consent.
- Security Policy: Disable or enforce functions to enhance security.
- AR Camera: Use AR instructions to help on-site personnel solve problems efficiently.
- Voice Call
- Voice and Text Message
- File Transfer: Able to send any required files through the chat window to give fast support.
- Tutorial Gesture: Display on-screen gestures on the remote device and guide the on-site personnel to complete operations.
- Privacy Protection to Pause Anytime: Protect privacy and data security.
- Secure Remote Access with 256-bit AES.
You can provide remote assistance in an intuitive way with real-time screen sharing, voice call, text message, tutorial gesture, AR camera, etc. Unattended devices in large numbers are also supported. In addition, an intelligent remote monitoring and management solution is provided.
Supported Systems:
Customer Service End (to provide support): Windows/Android/macOS/iOS
Client End (to accept support): Android/iOS
Quick Guide:
Remote Support should be installed on the device that needs assistance. To provide remote support, if you are:
1. Business user:
Please visit the official website (https://www.airdroid.com/remote-support-software/) and apply for a free trial. Then follow the enterprise user’s guide to start a remote support session.
2. Personal user:
Please install AirMirror on your device to offer support. Next, enter the 9-digital code and start your help session.
Key Features:
- Unattended Mode: Allow organizations to troubleshoot unattended devices.
- Black Screen Mode: Blacken remote device screen and display maintenance hint to keep session private.
- Real-time Screen Sharing
- Remote Access: Allow only with consent.
- Security Policy: Disable or enforce functions to enhance security.
- AR Camera: Use AR instructions to help on-site personnel solve problems efficiently.
- Voice Call
- Voice and Text Message
- File Transfer: Able to send any required files through the chat window to give fast support.
- Tutorial Gesture: Display on-screen gestures on the remote device and guide the on-site personnel to complete operations.
- Privacy Protection to Pause Anytime: Protect privacy and data security.
- Secure Remote Access with 256-bit AES.
RECENT CHANGES
2023/12/01 v1.1.2.0
1. Improved device compatibility with Android 14.
2. Other minor improvements and bug fixes.
1. Improved device compatibility with Android 14.
2. Other minor improvements and bug fixes.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosMicrophone
· record audioOther
· full network access· view network connections
· control vibration
· prevent device from sleeping
· draw over other apps
· change network connectivity
· control flashlight
· pair with Bluetooth devices
· expand/collapse status bar
· change your audio settings
· run at startup
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Developer communications, Account managementPersonal info
Email address (Optional) : App functionality
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