SNCF Connect: Trains & trips
SNCF Connect: Trains & trips
Plan, book and manage all your short and long distance trips easily
Reviews
8.22%
2.23%
0.37%
8.96%
80.21%
★
★★
★★★
★★★★
★★★★★
35,449 rates
9,628 rates
1,604 rates
38,658 rates
345,887 rates
Comments
Vladislav Mavrin
★★
"Please make it possible to change the language of the app without changing the language of your phone. It is only possible to change if you change the language of your device. But if your default phone language is Russian or any other language different from French, Spanish or English, the app language will be French without any possibility to change. Not at all user friendly"
Version: 20221121.1.0
"Please make it possible to change the language of the app without changing the language of your phone. It is only possible to change if you change the language of your device. But if your default phone language is Russian or any other language different from French, Spanish or English, the app language will be French without any possibility to change. Not at all user friendly"
Version: 20221121.1.0
Quentin
★★★★★
"does the job! nice"
Version: 20221212.2.0
"does the job! nice"
Version: 20221212.2.0
Joe Chartouni
★
"Doffoculté à se loguer avec la 2FA, la fin de process se termine sur un Bad Request. Il faut alors retourner à l`accueil et se reloguer manuellement. Impossibilité d`acheter des tickets RER dématérialisés sur les RER HORS Paris, ce qui rend cette fonctionnalité totalement inutile."
"Doffoculté à se loguer avec la 2FA, la fin de process se termine sur un Bad Request. Il faut alors retourner à l`accueil et se reloguer manuellement. Impossibilité d`acheter des tickets RER dématérialisés sur les RER HORS Paris, ce qui rend cette fonctionnalité totalement inutile."
Ctj Chan
★★★★★
"A very good app. Informative and user friendly. I have booked my train tickets, no problem with it. Excellent."
Version: 20230201.0.0
"A very good app. Informative and user friendly. I have booked my train tickets, no problem with it. Excellent."
Version: 20230201.0.0
Flip Flop
★
"Impossible de valider le paiement."
Version: 20221212.2.0
"Impossible de valider le paiement."
Version: 20221212.2.0
Vitalii Khromets
★★★★
"To confirm payment from new card you will need to go to the bank application, then you have to back to finish payment. But you were redirected on start page. And your ticket not payed. You have to use another device to buy tickets via this app."
Version: 20221212.2.0
"To confirm payment from new card you will need to go to the bank application, then you have to back to finish payment. But you were redirected on start page. And your ticket not payed. You have to use another device to buy tickets via this app."
Version: 20221212.2.0
N R
★★★
"L`application fonctionne bien mais assez déçu par rapport à l`application SNCF assistant qui propose des widgets, qui sont très pratique pour regarder les horaires sur mes trajets favoris rapidement."
Version: 20230116.2.0
"L`application fonctionne bien mais assez déçu par rapport à l`application SNCF assistant qui propose des widgets, qui sont très pratique pour regarder les horaires sur mes trajets favoris rapidement."
Version: 20230116.2.0
Paul Mercat
★
"L`application ne fonctionne plus du tout sur mon smartphone ! Et leur site internet pour acheter un billet de train est complètement beugué. La SNCF se surpasse pour faire toujours pire !"
Version: 20230213.2.0
"L`application ne fonctionne plus du tout sur mon smartphone ! Et leur site internet pour acheter un billet de train est complètement beugué. La SNCF se surpasse pour faire toujours pire !"
Version: 20230213.2.0
Kathy M
★
"Can`t install the update on the phone!!!! A joke really this app..since the beginning of``connect`` to replace ``oui sncf``.."
Version: 20220718.2.0
"Can`t install the update on the phone!!!! A joke really this app..since the beginning of``connect`` to replace ``oui sncf``.."
Version: 20220718.2.0
mateau dertu
★
"The menu is not clear at all, and it`s a big mess. For me, as a user, I really do not like this app"
Version: 20221212.2.0
"The menu is not clear at all, and it`s a big mess. For me, as a user, I really do not like this app"
Version: 20221212.2.0
Esteban Miño
★★★★
"All good. Maybe a better way to show thw Carte Avantage, a QR would be nice"
Version: 20221205.2.0
"All good. Maybe a better way to show thw Carte Avantage, a QR would be nice"
Version: 20221205.2.0
Gabriel de Armero
★
"Le système de réservation est de pire en pire. Gare à toi de vouloir prendre un TER après ton trajet TGV. Selon les regions, le tarif de réduction ne s`applique plus ET en plus l`appli refuse de faire la réservation (soit elle plante soit elle affiche qu`on ne peut pas réserver le train). Sans parler du fait que c`est une arnaque avoir une carte de réduction qui ne s`applique plus sur tout le réseau SNCF, c`est vrai que c`est compliqué d`appliquer la réduction que sur un morceau du trajet."
Version: 20230116.2.0
"Le système de réservation est de pire en pire. Gare à toi de vouloir prendre un TER après ton trajet TGV. Selon les regions, le tarif de réduction ne s`applique plus ET en plus l`appli refuse de faire la réservation (soit elle plante soit elle affiche qu`on ne peut pas réserver le train). Sans parler du fait que c`est une arnaque avoir une carte de réduction qui ne s`applique plus sur tout le réseau SNCF, c`est vrai que c`est compliqué d`appliquer la réduction que sur un morceau du trajet."
Version: 20230116.2.0
Chris CJ
★
"Je suis français. J`ai réglé mon portable en anglais lorsque je l`ai acheté pour apprendre l`anglais. Ça m`est très pratique pour toutes les applications ou jeux sur mon portable. Maintenant dîtes-moi ou se trouve l`option pour changer la langue en français sur ``SNCF connect`` ?? Je me suis déjà trompé en venant à 7 heures lorsque j`ai vu ``7 pm`` sur mon ticket et que c`était le seul train de la journée. S`il vous plaît, dîtes-moi comment on change la langue de cette appli sans affecter les autres"
"Je suis français. J`ai réglé mon portable en anglais lorsque je l`ai acheté pour apprendre l`anglais. Ça m`est très pratique pour toutes les applications ou jeux sur mon portable. Maintenant dîtes-moi ou se trouve l`option pour changer la langue en français sur ``SNCF connect`` ?? Je me suis déjà trompé en venant à 7 heures lorsque j`ai vu ``7 pm`` sur mon ticket et que c`était le seul train de la journée. S`il vous plaît, dîtes-moi comment on change la langue de cette appli sans affecter les autres"
Miriel Serinde
★
"Ma carte de réduction ne s`applique plus, réinstallation de l`application n`a rien changé. Heureusement qu`il est encore possible d`acheter le billet sur le site TER. Sinon application très lourde, peu intuitive, interface pas logique qui impose beaucoup trop d`action pour un simple choix de ticket."
Version: 20230320.0.0
"Ma carte de réduction ne s`applique plus, réinstallation de l`application n`a rien changé. Heureusement qu`il est encore possible d`acheter le billet sur le site TER. Sinon application très lourde, peu intuitive, interface pas logique qui impose beaucoup trop d`action pour un simple choix de ticket."
Version: 20230320.0.0
Grégoire Miret
★
"Ça doit être l`app SNCF qui les regroupe toutes, mais elle ne sait pas reconnaître un train (recherche par numéro ne donne pas de résultats), ni une gare (sélection d`une gare ne permet que d`en chercher une autre pour chercher un trajet, mais pas d`avoir ses informations ou trains aux départ et à l`arrivé...). Et je ne parle pas de l`impossibilité d`enregistrer un trajet, trouver des alternatives en cas de problème... Vraiment SNCF, ? Tant de bruit et de battage publicitaire pour ça...?"
Version: 20221212.2.0
"Ça doit être l`app SNCF qui les regroupe toutes, mais elle ne sait pas reconnaître un train (recherche par numéro ne donne pas de résultats), ni une gare (sélection d`une gare ne permet que d`en chercher une autre pour chercher un trajet, mais pas d`avoir ses informations ou trains aux départ et à l`arrivé...). Et je ne parle pas de l`impossibilité d`enregistrer un trajet, trouver des alternatives en cas de problème... Vraiment SNCF, ? Tant de bruit et de battage publicitaire pour ça...?"
Version: 20221212.2.0
Alan Tesnier
★
"Application plutôt bien comparée aux services de l`entreprise. Toujours en retard et en grève, je ne recommanderais JAMAIS à un proche. Seul point positif : si la réforme des retraites ne passe pas, on sera plus vite débarrassé du personnel incompétent ."
Version: 20230103.3.0
"Application plutôt bien comparée aux services de l`entreprise. Toujours en retard et en grève, je ne recommanderais JAMAIS à un proche. Seul point positif : si la réforme des retraites ne passe pas, on sera plus vite débarrassé du personnel incompétent ."
Version: 20230103.3.0
Shaun
★
"Impossible d`acheter mes abonnements mensuels en région PACA quand l`app est en anglais."
Version: 20221212.2.0
"Impossible d`acheter mes abonnements mensuels en région PACA quand l`app est en anglais."
Version: 20221212.2.0
Geoff B
★★★★★
"very easy to use"
Version: 20230220.2.0
"very easy to use"
Version: 20230220.2.0
Holly Schwartz
★
"Wow. This app gets worse and worse. I used to be able to buy my usual tickets in two minutes with three clicks. Now it`s twenty different screens two different searches entering information again and again and having to revalidate each time. What took two minutes now takes ten. And why are there ads? Please fix this app. I use it at least once a week and it`s infuriating to use now. I`d rather just hop the regional train without à ticket and take my chances than use this app."
Version: 20221205.2.0
"Wow. This app gets worse and worse. I used to be able to buy my usual tickets in two minutes with three clicks. Now it`s twenty different screens two different searches entering information again and again and having to revalidate each time. What took two minutes now takes ten. And why are there ads? Please fix this app. I use it at least once a week and it`s infuriating to use now. I`d rather just hop the regional train without à ticket and take my chances than use this app."
Version: 20221205.2.0
Thibault Deckers
★★★★
"Log in process yields a ``bad request`` error."
Version: 20230327.2.0
"Log in process yields a ``bad request`` error."
Version: 20230327.2.0
com.vsct.vsc.mobile.horaireetresa.android
Installs: 10,000,000+
(16,930,806 at
2023-09-14 21:26:23)
Version: 20230830.1.0
Category: Travel & Local
Pegi : Everyone
Publish Date : Jun 28, 2016
Update Date : 2023-09-08
Android Version : 5.0
Ad Supported : Yes
Version: 20230830.1.0
Category: Travel & Local
Pegi : Everyone
Publish Date : Jun 28, 2016
Update Date : 2023-09-08
Android Version : 5.0
Ad Supported : Yes
Available on
VIDEO - SNCF Connect: Trains & trips
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Screenshots
DESCRIPTION
SNCF CONNECT, THE APP THAT MAKES TRAVELLING EASY
OUI.sncf, the market leader in train travel and mobility with over 14 million unique users, now becomes SNCF Connect!
SNCF Connect is the new go to platform for simpler, smoother and cleaner transportation, throughout France. Organise all your bookings and manage all your trips, big or small, in one easy-to-use app.
SNCF CONNECT, IT`S ALL ABOUT BENEFITS
Easy to use with all your tickets, subscriptions and information in one place, to manage your train journeys from A to Z.
More options to choose from, for everyday travel as well as for special occasions.
Customised thanks to useful, specific information and real-time traffic alerts on your trips.
And more environmentally friendly with a wide range of sustainable transport options, information on your carbon footprint, and a dark mode: easier to understand, better for your eyes and better for your battery life!
1) Plan your trip:
- Search for your route to get from A to B, anywhere in France.
- Compare the different trips available to reach your destination and choose the right one for you.
- Find your favourite transport options: public transport (metro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar, etc.), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Save your favourite trips to save time.
2) Book your tickets and subscription plans:
- Buy all your train tickets, cards and subscription plans (including regional subscription plans).
- Use your ``My SNCF ID`` account to save your preferences, discount cards and SNCF loyalty cards on the app.
- Exchange or cancel your train ticket with ease.
- Pay quickly and securely.
3) Travel with peace of mind:
- Find your e-ticket and all the information on your trip.
- Check station departure and arrival times, traffic information and timetables for your trip in real time.
- Receive information messages and notifications of voice announcements during your train travel (TGV Inoui, OUIGO, Intercités and TER trains without displays)
- Get notifications in case of disruptions on your trip.
- Access all your information in offline mode during your journey.
4) Do you need help?
SNCF Connect`s customer support is with you wherever you go thanks to:
- A smart chatbot and comprehensive online help to support you at all times
- French-based customer support staff available 7 days a week by email, phone, social networks...
... more than 8 out of 10 customers are happy with the help provided by our staff members!
SNCF CONNECT KEEPS ON IMPROVING FOR YOU
Soon, we will be adding new features to make your daily life easier:
- Booking alerts to find the right train ticket for you
- Price calendar to choose the best day to travel
- Partnership with Airweb to make it easier for you to travel in fifteen French cities (Troyes, Saint Nazaire, Poitiers, Sophia Antipolis, Évreux, Nevers, Belfort...)
- ... and new, greener transport solutions!
Download the SNCF Connect app now and start travelling!
OUI.sncf, the market leader in train travel and mobility with over 14 million unique users, now becomes SNCF Connect!
SNCF Connect is the new go to platform for simpler, smoother and cleaner transportation, throughout France. Organise all your bookings and manage all your trips, big or small, in one easy-to-use app.
SNCF CONNECT, IT`S ALL ABOUT BENEFITS
Easy to use with all your tickets, subscriptions and information in one place, to manage your train journeys from A to Z.
More options to choose from, for everyday travel as well as for special occasions.
Customised thanks to useful, specific information and real-time traffic alerts on your trips.
And more environmentally friendly with a wide range of sustainable transport options, information on your carbon footprint, and a dark mode: easier to understand, better for your eyes and better for your battery life!
1) Plan your trip:
- Search for your route to get from A to B, anywhere in France.
- Compare the different trips available to reach your destination and choose the right one for you.
- Find your favourite transport options: public transport (metro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar, etc.), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Save your favourite trips to save time.
2) Book your tickets and subscription plans:
- Buy all your train tickets, cards and subscription plans (including regional subscription plans).
- Use your ``My SNCF ID`` account to save your preferences, discount cards and SNCF loyalty cards on the app.
- Exchange or cancel your train ticket with ease.
- Pay quickly and securely.
3) Travel with peace of mind:
- Find your e-ticket and all the information on your trip.
- Check station departure and arrival times, traffic information and timetables for your trip in real time.
- Receive information messages and notifications of voice announcements during your train travel (TGV Inoui, OUIGO, Intercités and TER trains without displays)
- Get notifications in case of disruptions on your trip.
- Access all your information in offline mode during your journey.
4) Do you need help?
SNCF Connect`s customer support is with you wherever you go thanks to:
- A smart chatbot and comprehensive online help to support you at all times
- French-based customer support staff available 7 days a week by email, phone, social networks...
... more than 8 out of 10 customers are happy with the help provided by our staff members!
SNCF CONNECT KEEPS ON IMPROVING FOR YOU
Soon, we will be adding new features to make your daily life easier:
- Booking alerts to find the right train ticket for you
- Price calendar to choose the best day to travel
- Partnership with Airweb to make it easier for you to travel in fifteen French cities (Troyes, Saint Nazaire, Poitiers, Sophia Antipolis, Évreux, Nevers, Belfort...)
- ... and new, greener transport solutions!
Download the SNCF Connect app now and start travelling!
RECENT CHANGES
More and more of you are travelling with SNCF Connect and we thank you. We listened to all your feedbacks and continue to optimize the app. New upgrades have been brought to this version, and many others are coming soon.
DATA SAFETY AND SECURITY
This app has access to
Calendar
· read calendar events plus confidential information· add or modify calendar events and send email to guests without owners` knowledge
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· draw over other apps· view network connections
· pair with Bluetooth devices
· run at startup
· prevent device from sleeping
· change network connectivity
· control Near Field Communication
· full network access
· control vibration
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Financial info
Purchase history (Optional) : App functionality, Account managementUser payment info (Optional) : App functionality
Personal info
Address (Optional) : App functionalityEmail address (Optional) : App functionality, Advertising or marketing, Personalization, Account management
Name (Optional) : App functionality, Account management
Other info (Optional) : App functionality
Phone number (Optional) : App functionality
Data this app may collect
App activity
App interactions (Optional) : App functionality, AnalyticsIn-app search history (Optional) : App functionality
App info and performance
Crash logs (Optional) : App functionality, AnalyticsDiagnostics (Optional) : App functionality, Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFinancial info
Purchase history (Optional) : App functionality, Analytics, Advertising or marketing, Account managementUser payment info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Location
Approximate location (Optional) : App functionality, AnalyticsPrecise location (Optional) : App functionality, Analytics
Messages
Emails (Optional) : App functionality, Advertising or marketing, Account managementOther in-app messages (Optional) : App functionality, Advertising or marketing
Personal info
Address (Optional) : App functionalityEmail address (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Name (Optional) : App functionality, Account management
Other info (Optional) : App functionality, Analytics, Advertising or marketing, Personalization
Phone number (Optional) : App functionality
User IDs (Optional) : App functionality, Analytics
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