Kayleen Kriner
★
"Just got this mounted today, and it keeps kicking us out of the app and telling us the password is wrong. The password isn`t wrong but we reset it anyway. Still no luck."
Mike Puckly
★★★
"Latest update, fixed some issues, but still smaller than full screen when viewing a single camera. Used to be bigger than it is now. Single camera landscape mode cuts off the viewing of the full picture."
Version: 4.37.0.6.20230530
Crag M
★★
"App is overly confusing. Alerts take you to a live view? Why do I get alerts for bushes moving in the wind, but no alert when I get in my car and drive away?"
Version: 4.36.1.2.20230327
James Ogden
★
"Inconsistent information from Pad to Phone. 3 cameras of the 11 have been returned within 90 days. No phone number to call! Only an email message system. Their cameras failed within 90 days, yet I`m responsible for shipping cost on their return?!?!?!"
Version: 4.36.0.4.20230313
Ryan Tang
★
"It needs a hard ethernet network connection everytime to connect phone to camera. If you change internet wifi or lose wifi connection to the camera then you need to take the camera down and hard wire the ethernet connection in or to connect the camera wirelessly to wifi."
Version: 4.36.0.4.20230313
Peggy Mayberry
★
"I need to know how do I get the app without using my password to get my security camera footage I can`t get in the app even when I uninstalled it And my password Locked me out"
Version: 4.37.0.6.20230530
J Miller
★★★★★
"Awesome products and app. I can not think of anything to make it better. Even the installation is great! I do this for a living and would not think of using another companies products right now. I really think that the bad reviews are peoples networks issues. Keep up the great work Reolink!"
Version: 4.35.1.1
Kris
★
"As with lots of other recent reviews, this app needs to be tested with the Galaxy Fold 4! On the inner screen where feeds can actually be viewed, useful buttons such as playback, talk, etc are all clipped off the bottom of the screen while useless black bars take up excessive room! This is especially egregious on Duo cameras with ultra wide aspect ratios but also renders the doorbell camera useless. Please fix this as soon as possible!"
Version: 4.37.0.6.20230530
Chase Davidson
★★★★★
"Last update for Windows failed on both my PC s, Javascript error had to restore both to the previous version. Andriod is still perfect. :-) Everything is good now. At the same time the new PC software wouldn`t install I also had two ethernet ports go bad also, , greatly confusing the issue I`ll retry the new software at a later date. Sorry for the confusion Loving my Reolink POE cameras :-)"
Version: 4.36.1.2.20230327
Rodney Jackson
★★
"The new update is cutting off the full view the camera with this black border please remove this board and so it can be transparent to where you have a full screen to view each camera"
Version: 4.37.0.6.20230530
Mr. Lewis
★
"I can get the app to access my nvr through my cellular network"
Version: 4.36.0.4.20230313
Nico Rivera
★
"Your latest update has made it so that my camera no longer works and won`t send me any kind of notification letting me know when someone goes by the camera. Absolutely awful I can`t go without using this camera so thanks for that"
Version: 4.36.1.2.20230327
Gargoyle G
★
"Are you going to add a possibility to allow display auto off?"
Version: 4.37.0.6.20230530
Pachhe Istros
★★
"With the last update the description said they are changing the ratio in portrait mode to 1:1 but in reality they also disabled the strech mode in landscape configuration. This is very frustrating as now the image on the screen is smaller and harder to see. If you want to keep full screen image in landscape configuration, do not update this app!"
Version: 4.36.0.4.20230313
Martin Esser
★★★★
"I have 2 Reolink cameras, the E1 Pro and E1 Zoom. The installation process is somehow complicated. And it seems 5GHz, although working, is not always stable. Otherwise, all functions, such as alarm, detection, scheduling, night view, recording, broadcasting are working as advertised. The 4K picture with the E1 Zoom is excellent. The apps, both for Windows and Android are working well."
Version: 4.36.1.2.20230327
Logical Reasoning
★★★★
"Previous version app worked wonderfully. Recent update has caused aspect ratio to stay at 4:3 rather than automatically fill the whole screen like it always used to. Hopefully issue is fixed quickly. My wife checked her iPhone and she`s having the same issue. Not sure if there are any other new issues with the app."
Version: 4.36.1.2.20230327
Chris Smith
★
"Not what I expected. I expected a lot better. Shame on me. The cameras were extremely hard to get connected. When they did get connected the video was sketchy and playback is non-existent unless you have a Micro SD card in the camera or a subscription to the cloud service which I am not doing. I have put enough money into this system and been disappointed with the results. You can not even zoom the camera in on anything. Going to return them and get my money back."
Version: 4.36.1.2.20230327
Владимир Лесюк
★
"Update looks like sh......"
Version: 4.35.1.1
Diego Salerno
★★★★★
"Update: new version released, UI changes were done, still talk button is missing for doorbells in landscape mode. My home panel (iPad attached to the wall) still not possible to answer calls from the door :-(. I`m a software product owner, and I don`t understand why this feature was not included in this UI improvement iteration. Updated: scenes mode was added, doorbell support was added. 5 stars."
Version: 4.37.0.5.20230519
Katherine Williams
★★
"Newer updates suck, and have slowed down the load (playback speeds) an awful lot. Almost not even worth buying or using anymore."
Version: 4.36.1.2.20230327