A Google user
★
"This App does not work . Don`t waste your time."
Version: 3.18.0
A Google user
★
"I spent some time getting it to connect, but that wasn`t too bad. However, It`s a waste of phone memory. It does absolutely nothing. It also doesn`t fit my screen, so I can`t see some of the bottom features, but I really don`t think I`m missing anything."
Version: 3.20.0
A Google user
★
"This app is totally ridiculous. It only works with certain cell phones and even then only loads 1 out of 5 times. It wouldn`t work with my LG4 and when starting to load would knock my phone off of Wi-Fi. When it does work all it tells you are the temperature settings and if the icemaker is on.Wouldn`t work with my wife`s Galaxy S7. Samsung is a great company but this app should embarrass them."
A Google user
★
"This app hasn`t been updated for years. I`ve got 3 android devices and it only works on an old galaxy device I had in a drawer. This is supposed to be for a $3000 fridge with smart-grid capability. Samsung needs to kick a few developers into action."
Version: 3.15.0
A Google user
★
"This app is completely horrible, doesn`t connect to the fridge at all. I had it actually connected once for about an hour. Never again since then. The UI is horrible, the programming is bad... just all around a very poorly designed and flawed app in every way"
Version: 3.20.0
A Google user
★
"I`m not even sure if I ever got it to connect to my Samsung refredgerator. I don`t know why I just don`t delete this app. I guess I just hope the fix it someday with an update."
Version: 3.20.0
Judy Anderson
★
"Cant change my temp. And cant get app to work! Worthless!"
Version: 3.23.0
Michael T
★
"Samsung fridge, Samsung S8A phone, Samsung app, and they don`t work together. Samsung wants to force you buying a new phone every year to work with their equipment and apps."
Version: 3.23.0
A Google user
★
"Note 3 and S4 only phones that work! I take a long time to get change phones and even I don`t have that anymore. Samsung needs to update the app to be able to use the new phones."
Version: 3.23.0
A Google user
★
"After having finished setup, it doesn`t reconnect. Time for a redo."
Version: 3.20.0
A Google user
★
"Cannot install after download. ``Invalid Package. Retry.`` Samsung is pretty vain to make you use their crappy phones to run the software. I`ll use everything they make but their cell phones."
Version: 3.15.0
Russell Leu
★
"Couldn`t ever get it to work"
Version: 3.23.0
A Google user
★
"Never got to connect to app. Home network shows fridge connected with an ip address. Contacted Samsung support twice and both times was of no help. Second rep. basically hung up on me after 2 tries."
Version: 3.20.0
Li Li (Lǐ, Lí)
★
"Always fail to connect to the fridge"
Version: 3.23.0
A Google user
★
"This app does not work with 2015 model. And to make it worse they don`t have one for RF28HMELBSR. That sucks after shelling out $3000 for the cool refrigerator that is now nothing more than a regular one. Customer support sucks equally. They don`t have a clue. Gave up. Disappointed! So what up Samsung. Looks like several people feel duped. Are you going to update your phone software or not? Big deal, I can log into smart home and see the temp of the ref. Wow, can`t change, just see. Samsung, you fell flat."
A Google user
★
"This app won`t open on my Samsung Galaxy S6 Edge"
Version: 3.15.0
A Google user
★★
"Fixed S5 crash. But app interface isn`t super intuitive. The Defrost Delay schedule is a good idea. And it does allow the addition of two extra schedules. But why not allow us to modify the existing ones to fit our hydro utility time-of-use schedule? It`s not of much use without allowing that. What time-of-day is the fridge using? It`s not displayed anywhere. Making the schedule mentioned above again kind of useless. What`s the MAC? What`s the IP address? Seems like basic info that could easily be displayed."
Version: 3.18.0
A Google user
★
"Holy garbage Batman. To set up, log in your WiFi. Then initialize fridge into eSmart mode. Connect directly to the fridge wifi with your device. Randomly push stuff in the app and wait. Magically it will work. The app itself is garbage. I thought I could retrieve codes to get my fridge to work, nope. Thought I could monitor Heath, nope. Just provides minimal almost useless support."
Version: 3.20.0
A Google user
★★★
"Struggled to get it to work. After many fruitless attempts, it began working after I had unplugged the fridge when I cleaned behind it, then plugged it in again. Even then, I could: see the freezer and refrigerator temps, but not change them; turn on the Ice Maker, Power Cool, Power Freeze and Defrost features; and see Power Consumption. It does not notify me when the door is left ajar. That would be useful. Since the app is only functional within the home network, so what? Not worth the cost IMO."
Version: 3.20.0
A Google user
★
"anything but smart!"
Version: 3.23.0