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★
"No books I searched up were there"
Version: 2020.1.8
Gary Haines
★★★
"This used to be better. For some reason it mostly doesn`t update on Android mobile anymore. Sometimes it refuses to connect with the server. eg holds that I have been notified as being available keep showing up as being `in transit ` or `pending`???"
Version: 2021.1
A Google user
★
"Stupid design of the app. Plus the website has been ruined recently with a failed change of format. Why attempt to fix things that dont need fixing? Its as bad as the attempt the change the holds systems inside libraries too. Absolutely horrible. Go back to the way things were about 2 years ago, the systems were fine. Simply put, the Loan Systems for the libraries on site and online are getting worse and worse. I used to enjoy borrowing items at my local library, now its becoming an annoyance."
Version: 2019.5
Jane Challis
★
"Won`t open on my phone."
Version: 2020.1.8
Tess
★
"Guys, what has happened to this app? I have used it for years, on iPhone and Android, and loved it. Recently it stopped refreshing, showing items I had returned, so I tried to reinstall. Well now I can`t connect to the app at all. It just keeps telling me that I have no connection to the internet. Please go back to the older format of the app!"
Version: 2021.1
A Google user
★
"The app doesn`t work for me, it doesn`t even let me log in!"
A Google user
★★★★★
"Easy to use. Love that i can manage the kids accounts too"
Version: 2018.12
Michelle Pinna
★★★★★
"A great array of books"
Version: 2022.2.2
A Google user
★
"Very poorly designed and user interface. No functionlaity to copy and paste text or integration into a login management app."
Version: 2019.5
Jeanette Oatey
★★★★
"The app should show if a book is a 2-week loan item, rather than the standard 4-week loan. This info should be available before placing a hold request. I have been caught out many times, not being able to finish before the book is due back."
Version: 2022.1.6
Tim Ormsby
★
"This app no longer connects to my account so I can`t see my loans or holds. Kinda useless until it gets fixed"
Version: 2021.1
Kathy Healy
★★★★★
"Too hard to get a digital library card and borrow books."
Version: 2021.1
Kai Walker
★★★
"It`s ok. Loading can take up to 30 seconds. Would love to see the ability to save search items to a list as per website. Also would love ability to pick library for Events. But app is good enough for due date checks."
Version: 2021.1
Terry Jon Gobell
★
"Keeps coming up not connected to the internet when it is connected to the internet. I have tried 379 times to login to no avail."
Version: 2021.1
Sharon Brock
★★★
"I find it hard to get support when you forget your log in or get a new device."
Version: 2021.1
Beatrice Braun
★
"Suddenly can`t access library catalogue to order books or my account to see status of checkouts and holds Get `could not connect to catalogue provider` on both my Samsung phone and tablet Given the number of reviews complaining of same problem going back awhile I can`t believe the glitch hasn`t been fixed promptly!!"
Kate Christensen
★★★★
"Wonderfully easy and efficient app. Makes reading during COVID a breeze."
Harley Aslin
★★★★
"Love this app, so easy to search and place holds. Only wish i could see my lists i have saved, have to login via web page to see them."
Version: 2020.1.8
jess Jesster
★
"I was gonna join the app and did all my details and it wants me to do the code but the loading takes a long time to respond and it`s still on wait and it`s been more than 3 mintues so I gave up I even tried going back but it sends me to the web browser I haven`t even use the app and all ready see problem 😥"
Version: 2021.1
Kirk Forder
★
"Won`t connect to server in either iPad or Android."