Dialpad
Dialpad
Dialpad is business communications built for today’s workforce
Reviews
13.47%
3.73%
1.84%
5.68%
75.28%
★
★★
★★★
★★★★
★★★★★
256 rates
71 rates
35 rates
108 rates
1,431 rates
Comments
Charlotte Harris
★★★★★
"Dialpad took our office to the 21st century in how communication is delivered. Affordable Easy to use, knowledgeable and available support..I would highly recommend!"
Version: 7.11.1
"Dialpad took our office to the 21st century in how communication is delivered. Affordable Easy to use, knowledgeable and available support..I would highly recommend!"
Version: 7.11.1
Shayan Naghizadeh
★★★★★
"Better than most other providers out there"
"Better than most other providers out there"
Robert Chavriv
★★★★★
"The app itself is good. Definitely has had alot of updates and upgrades from 2 years ago til now. Makes it easier to be on the go and always be accessible. Customer service is always there if there`s there`s issues and they are pretty fast to fix any issues!"
Version: 7.5.8
"The app itself is good. Definitely has had alot of updates and upgrades from 2 years ago til now. Makes it easier to be on the go and always be accessible. Customer service is always there if there`s there`s issues and they are pretty fast to fix any issues!"
Version: 7.5.8
Taneika Thompson
★★★★★
"Francis Belmores was an excellent problem solver and was able to efficiently and calmly navigate our shopping list of unexpected complaints to find practical and acceptable solutions. He is an ace!"
Version: 7.20
"Francis Belmores was an excellent problem solver and was able to efficiently and calmly navigate our shopping list of unexpected complaints to find practical and acceptable solutions. He is an ace!"
Version: 7.20
Celia McManus
★★
"When I receive phone calls it always seems to cut off before I can answer, like within 2 seconds. I have this app through my work and it`s really disappointing when I can`t consistently take or return calls. I don`t know what the problem is, it seems to be a constant issue."
Version: 7.0
"When I receive phone calls it always seems to cut off before I can answer, like within 2 seconds. I have this app through my work and it`s really disappointing when I can`t consistently take or return calls. I don`t know what the problem is, it seems to be a constant issue."
Version: 7.0
Jonathan Segal
★★★
"Great system misleading pricing. I was on the pro trial and I must say the system is excellent. Sadly I can`t use it as what they don`t make clear on the website is that you can only use the pro plan if you buy a minimum of 3 licenses. So for a single user it is not $35 a month, it is in fact $105 a month. This is terrible advertising and very misleading. They say just use the standard plan, but like all things app related the best stuff is in the pro plan."
Version: 7.20
"Great system misleading pricing. I was on the pro trial and I must say the system is excellent. Sadly I can`t use it as what they don`t make clear on the website is that you can only use the pro plan if you buy a minimum of 3 licenses. So for a single user it is not $35 a month, it is in fact $105 a month. This is terrible advertising and very misleading. They say just use the standard plan, but like all things app related the best stuff is in the pro plan."
Version: 7.20
Michael Breske Jr.
★
"Terrible customer service. JN in the billing department is the worst person I have dealt with in a customer service role. Avoid DialPad, there are much better options out there."
Version: 8.0.1
"Terrible customer service. JN in the billing department is the worst person I have dealt with in a customer service role. Avoid DialPad, there are much better options out there."
Version: 8.0.1
Tony Desaire
★
"Horrible experience. Calls don`t go thru, call logs are impossible to decipher, call logs across devices show different logs, call transcripts are worthless, settings are all over the place, worst of all the user interface is terrible, difficult to use in any sensible way. Answer a phone call and the phone keeps ringing while you take the call. Default settings will end a call upon a new call coming in. Undeveloped prototype it seems. Lots and lots of problems."
Version: 7.20
"Horrible experience. Calls don`t go thru, call logs are impossible to decipher, call logs across devices show different logs, call transcripts are worthless, settings are all over the place, worst of all the user interface is terrible, difficult to use in any sensible way. Answer a phone call and the phone keeps ringing while you take the call. Default settings will end a call upon a new call coming in. Undeveloped prototype it seems. Lots and lots of problems."
Version: 7.20
Sandie VA1
★
"Awful! App wouldn`t load on my Android; DialPad site wouldn`t accept either credit card CVV code. NOT Encouraging. No customer service in site chat! Oh for Pete`s SAKE!!!!"
"Awful! App wouldn`t load on my Android; DialPad site wouldn`t accept either credit card CVV code. NOT Encouraging. No customer service in site chat! Oh for Pete`s SAKE!!!!"
Cindy Benavides Badilla
★
"The app goes mute mid call when my phone locks or whenever it is not the app on top. Your support far from assisting is simple trying to blame my device which I have been using for over a year with your software. Terrible."
Version: 7.0
"The app goes mute mid call when my phone locks or whenever it is not the app on top. Your support far from assisting is simple trying to blame my device which I have been using for over a year with your software. Terrible."
Version: 7.0
Scrotie Johnson
★
"Keeps logging me out of my app havent been able to log back in with my credentials."
"Keeps logging me out of my app havent been able to log back in with my credentials."
himanshu shukla
★
"Poor user interface plus there is always latency issue with mobile version"
Version: 7.2.1
"Poor user interface plus there is always latency issue with mobile version"
Version: 7.2.1
Mitchell Fountain
★
"The app does not ring sometimes and sometimes it answers calls before I press answer. It also overrides my normal phone service. If I`m on a regular call and dialpad rings my call is dropped."
Version: 7.5.3
"The app does not ring sometimes and sometimes it answers calls before I press answer. It also overrides my normal phone service. If I`m on a regular call and dialpad rings my call is dropped."
Version: 7.5.3
Oliz`s Channel
★
"Android App version sometimes doesn`t work. Always writes can`t place callw"
Version: 7.2.1
"Android App version sometimes doesn`t work. Always writes can`t place callw"
Version: 7.2.1
Kethry Tiggs
★★★★
"The interface is really beautifully designed. It isn`t always the most seamless experience, but I`ve enjoyed it more than I have other VoIP apps and it gets the job done."
Version: 7.0
"The interface is really beautifully designed. It isn`t always the most seamless experience, but I`ve enjoyed it more than I have other VoIP apps and it gets the job done."
Version: 7.0
Greenbrook Engr
★
"This app is very buggy. We are doing a POC through a mobile service provider and find several bugs in the Android app. Based on our feedback to the mobile service provider, they have raised a trouble ticket with dial pad. The concept of dialpad is good, but I really hope that the app works 99.99% of the time."
"This app is very buggy. We are doing a POC through a mobile service provider and find several bugs in the Android app. Based on our feedback to the mobile service provider, they have raised a trouble ticket with dial pad. The concept of dialpad is good, but I really hope that the app works 99.99% of the time."
Google Chrome Developer
★★★★★
"Best app for 2022!!! Perfect for Virtual Offices, a must if your a Digital Marketer working from home! SiteBuilder"
Version: 7.8
"Best app for 2022!!! Perfect for Virtual Offices, a must if your a Digital Marketer working from home! SiteBuilder"
Version: 7.8
Shubham Keshri
★
"The app is very slow. You guys need to fix the delay in performing actions on app. Interface of app is also not good compare to other apps."
Version: 7.18.2
"The app is very slow. You guys need to fix the delay in performing actions on app. Interface of app is also not good compare to other apps."
Version: 7.18.2
Brian Lemieux
★★★
"Often doesn`t habg up, killing your battery if you don`t notice."
Version: 7.8
"Often doesn`t habg up, killing your battery if you don`t notice."
Version: 7.8
KBH
★★★★★
"Works great! Makes my administrative work more seemless."
Version: 7.3.4
"Works great! Makes my administrative work more seemless."
Version: 7.3.4
co.switchapp
Installs: 100,000+
(353,632 at
2024-04-19 11:30:27)
Version: 9.25.0.4
Category: Communication
Pegi : Everyone
Publish Date : Sep 30, 2014
Update Date : 2024-04-18
Android Version : 9
Version: 9.25.0.4
Category: Communication
Pegi : Everyone
Publish Date : Sep 30, 2014
Update Date : 2024-04-18
Android Version : 9
Available on
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DESCRIPTION
Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
RECENT CHANGES
+ Bug fixes and performance improvements
DATA SAFETY AND SECURITY
This app has access to
Contacts
· modify your contacts· read your contacts
Device ID & call information
· read phone status and identityIdentity
· add or remove accountsLocation
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· view network connections· close other apps
· run at startup
· full network access
· control vibration
· control Near Field Communication
· pair with Bluetooth devices
· read Google service configuration
· prevent device from sleeping
· connect and disconnect from Wi-Fi
· change network connectivity
· change your audio settings
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsData this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : App functionality
Other user-generated content (Optional) : App functionality
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Contacts
Contacts (Optional) : App functionalityDevice or other IDs
Device or other IDs (Optional) : App functionality, Account managementLocation
Precise location (Optional) : Fraud prevention, security, and compliancePersonal info
Email address (Optional) : App functionality, Account managementName (Optional) : App functionality, Account management
Phone number (Optional) : App functionality
User IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
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