Welcome
Welcome
Experience the door communication of your Welcome system on your smartphone.
Reviews
57.37%
0.00%
6.90%
0.00%
35.74%
★
★★
★★★
★★★★
★★★★★
183 rates
0 rates
22 rates
0 rates
114 rates
Comments
A Google user
★
"it just tells you to login with no sign up and no idea what is going on"
Version: 2.2.4
"it just tells you to login with no sign up and no idea what is going on"
Version: 2.2.4
D Finocks
★
"App hasn`t worked properly since the upgrade last November (I must note prior to this it was excellent) Always misses calls or if it does come through it will crash before I can open the gate. If I try to reopen the app it just responds with a busy or no response message. I have tried to resolve through Australia support but all of the updates since have not made a difference. I will be swapping out for a competitor unit soon if not resolved."
Version: 3.9.11
"App hasn`t worked properly since the upgrade last November (I must note prior to this it was excellent) Always misses calls or if it does come through it will crash before I can open the gate. If I try to reopen the app it just responds with a busy or no response message. I have tried to resolve through Australia support but all of the updates since have not made a difference. I will be swapping out for a competitor unit soon if not resolved."
Version: 3.9.11
Sini Benny
★★★★★
"Good for automation and smart"
Version: 3.9.16
"Good for automation and smart"
Version: 3.9.16
A Google user
★★★
"My building has a Welcome doorbell system. When someone rings my doorbell it doesn`t ring on my phone but I do get an error message ``failed to register``. Then I open the app and see in events section that someone rang my bell. It use to work great before the update. Please fix the problem."
Version: 3.0.18
"My building has a Welcome doorbell system. When someone rings my doorbell it doesn`t ring on my phone but I do get an error message ``failed to register``. Then I open the app and see in events section that someone rang my bell. It use to work great before the update. Please fix the problem."
Version: 3.0.18
George B
★
"App broke with most recent update on my phone and everyone else on my building who has an Android phone. I can access the camera normally but when someone buzzes the door, the app immediately crashes. I think the issue is somewhere in the popup overlay. Phone is a Pixel 6 and I think the others who have seen the same issue that I know also have pixels."
Version: 3.9.17
"App broke with most recent update on my phone and everyone else on my building who has an Android phone. I can access the camera normally but when someone buzzes the door, the app immediately crashes. I think the issue is somewhere in the popup overlay. Phone is a Pixel 6 and I think the others who have seen the same issue that I know also have pixels."
Version: 3.9.17
Maria Mammoliti
★
"Ever since the Jan `23 update, I can`t answer my door with the app. I get annoying checkbox messages about overlays and battery optimization, then the app just crashes. Every. Bloody. Time. Can I get a rollback to a 2022 version? This is unusable."
Version: 3.9.17
"Ever since the Jan `23 update, I can`t answer my door with the app. I get annoying checkbox messages about overlays and battery optimization, then the app just crashes. Every. Bloody. Time. Can I get a rollback to a 2022 version? This is unusable."
Version: 3.9.17
Keiko K
★
"Instable, crashe tout le temps. Très mauvaise app. Contacté help desk, aucune réponse. Décevant"
Version: 3.9.14
"Instable, crashe tout le temps. Très mauvaise app. Contacté help desk, aucune réponse. Décevant"
Version: 3.9.14
Sean McClain
★
"unnecessarily unreliable, this app is, in connectivity functionality. despite being consistently updated, there is a notification for registration errors, delaying or interrupting responses for answering the intercom"
"unnecessarily unreliable, this app is, in connectivity functionality. despite being consistently updated, there is a notification for registration errors, delaying or interrupting responses for answering the intercom"
Kong Wing Hoa
★★★
"1. Currently there is no iOS version of the welcome door opener app. Will there be one in near future? 2. After updating to 3.9.16, all indoor stations disappeared from the device list. I tried sending an email to ABB mobile developer but doesn`t goes through?! Urgently need advice and assistance. Thanks."
Version: 3.9.17
"1. Currently there is no iOS version of the welcome door opener app. Will there be one in near future? 2. After updating to 3.9.16, all indoor stations disappeared from the device list. I tried sending an email to ABB mobile developer but doesn`t goes through?! Urgently need advice and assistance. Thanks."
Version: 3.9.17
Mandy Nuttall
★★
"Unable to hear anyone on the app and they can`t hear me. Can unlock doors and view the cameras but it defeats the purpose of having the app if you can`t talk to whoever called the intercom!"
Version: 3.10.0
"Unable to hear anyone on the app and they can`t hear me. Can unlock doors and view the cameras but it defeats the purpose of having the app if you can`t talk to whoever called the intercom!"
Version: 3.10.0
Elie Sawma
★
"New version is terrible and keeps crashing. Urgently avail a new version"
Version: 3.9.8
"New version is terrible and keeps crashing. Urgently avail a new version"
Version: 3.9.8
D P
★
"Not able to login even with the credentials that work on their website. Emailed the company about the issue but haven`t heard anything back. Useless app currently."
Version: 3.9.8
"Not able to login even with the credentials that work on their website. Emailed the company about the issue but haven`t heard anything back. Useless app currently."
Version: 3.9.8
A Google user
★★★★★
"Must pair to abb welcome system before it works"
"Must pair to abb welcome system before it works"
A Google user
★★★
"App worked very well on Samsung galaxy 7 with app always running in background. Now on Pixel XL 3 the app is often stopped (by Android 9?) and notifications such as doorbell ring are not received unless the app is running"
Version: 2.2.4
"App worked very well on Samsung galaxy 7 with app always running in background. Now on Pixel XL 3 the app is often stopped (by Android 9?) and notifications such as doorbell ring are not received unless the app is running"
Version: 2.2.4
David Schweighofer
★
"Cannot login into the application."
Version: 3.9.15
"Cannot login into the application."
Version: 3.9.15
David Schweighofer
★
"Does not work anymore"
Version: 3.10.0
"Does not work anymore"
Version: 3.10.0
Vojta Roček
★
"As someone who use this app just to open the door I HATE *everything* about it. From random push_call messages popping on the screen to inability to open the door without connecting to my headset microphone. It`s showcase of the typical german-made app - terrible UX, SAP-like funcionality, no thought given to what users might want to actually do. If I could give less then zero stars, I would."
Version: 3.10.0
"As someone who use this app just to open the door I HATE *everything* about it. From random push_call messages popping on the screen to inability to open the door without connecting to my headset microphone. It`s showcase of the typical german-made app - terrible UX, SAP-like funcionality, no thought given to what users might want to actually do. If I could give less then zero stars, I would."
Version: 3.10.0
José García
★
"The user experience is terrible! When a call is ringing you cannot mute the it, so you only can answer or reject it. If your have opened the door, the call is automatically hanged up, and this is a problem when I use it for receiving parcels (I want to check if the parcel is properly delivered) Image quality is VERY POOR. There is some lag when trying to manage the device. And you have the `Device Busy` message very frequently when you need to interact with it. Does not worth the price at all"
Version: 3.10.0
"The user experience is terrible! When a call is ringing you cannot mute the it, so you only can answer or reject it. If your have opened the door, the call is automatically hanged up, and this is a problem when I use it for receiving parcels (I want to check if the parcel is properly delivered) Image quality is VERY POOR. There is some lag when trying to manage the device. And you have the `Device Busy` message very frequently when you need to interact with it. Does not worth the price at all"
Version: 3.10.0
com.abb.welcome
Installs: 10,000+
(20,776 at
2024-03-04 18:01:40)
Version: 3.10.3
Category: Tools
Pegi : Everyone
Publish Date : May 19, 2017
Update Date : 2023-11-02
Android Version : 6.0
Version: 3.10.3
Category: Tools
Pegi : Everyone
Publish Date : May 19, 2017
Update Date : 2023-11-02
Android Version : 6.0
Available on
Publisher
ABB Information Systems AG
Affolternstrasse 44
8050 Zürich
Switzerland
http://new.abb.com/low-voltage/products/residential-products/door-communication
PL-MobileDistribution@abb.com
Privacy Policy
Affolternstrasse 44
8050 Zürich
Switzerland
http://new.abb.com/low-voltage/products/residential-products/door-communication
PL-MobileDistribution@abb.com
Privacy Policy
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DESCRIPTION
Experience the door communication of your Welcome system on your smartphone or tablet!
Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device. You can see and hear who is at your door via Wi-Fi network or remotely on 3G/ 4G (or higher) networks.
Missed visitors are recorded with picture and date and can be called up at any time later.
Simply connect the app to your Welcome system via the myABB-LivingSpace account. Information about the configuration of your IP-Gateway is shown in user manual.
Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device. You can see and hear who is at your door via Wi-Fi network or remotely on 3G/ 4G (or higher) networks.
Missed visitors are recorded with picture and date and can be called up at any time later.
Simply connect the app to your Welcome system via the myABB-LivingSpace account. Information about the configuration of your IP-Gateway is shown in user manual.
RECENT CHANGES
1, Support new device: IP Touch Lite 7”
2, Add a new push-notification: SOS
3, Combine two entries in Pair Devices IP Gateway/Touch Panel and WiFi indoor station into Panels
4, Support new device: IP Touch 7 & 10
5, Upgrade FCM SDK. Fix the issue which in some phone when app in background, it will crash when receive notification
2, Add a new push-notification: SOS
3, Combine two entries in Pair Devices IP Gateway/Touch Panel and WiFi indoor station into Panels
4, Support new device: IP Touch 7 & 10
5, Upgrade FCM SDK. Fix the issue which in some phone when app in background, it will crash when receive notification
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· find accounts on the deviceDevice ID & call information
· read phone status and identityIdentity
· find accounts on the deviceLocation
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· toggle sync on and off· full network access
· prevent device from sleeping
· pair with Bluetooth devices
· view network connections
· send sticky broadcast
· draw over other apps
· change network connectivity
· read sync settings
· control flashlight
· connect and disconnect from Wi-Fi
· allow Wi-Fi Multicast reception
· run at startup
· change your audio settings
· modify system settings
· control vibration
Phone
· read phone status and identityPhotos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App info and performance
Crash logs (Optional) : AnalyticsData this app may collect
Contacts
Contacts (Optional) : App functionalityPersonal info
Name (Optional) : Account management
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