Aircall
Aircall
Cloud phone for Businesses
Reviews
49.59%
10.61%
6.80%
4.81%
28.19%
★
★★
★★★
★★★★
★★★★★
299 rates
64 rates
41 rates
29 rates
170 rates
Comments
A Google user
★
"Android App: ghost calls and blocking other calling services. While the service is great and the UI works fine, it doesn`t do what it`s supposed to: ring the phone when someone is calling. Sometimes it just doesn`t ring, sometimes it rings with a call from the past, and worst: sometimes it prevents me from placing calls via WhatsApp/phone"
"Android App: ghost calls and blocking other calling services. While the service is great and the UI works fine, it doesn`t do what it`s supposed to: ring the phone when someone is calling. Sometimes it just doesn`t ring, sometimes it rings with a call from the past, and worst: sometimes it prevents me from placing calls via WhatsApp/phone"
Balde Carl Hatley
★★★★★
"I had a good experience with the app and it was very helpful managing all the tools and Access in this application. There is something very exceptional about aircall."
"I had a good experience with the app and it was very helpful managing all the tools and Access in this application. There is something very exceptional about aircall."
A J
★
"Horrifc app, freezes and can never get support. Currently sitting on available with no option to take calls."
Version: 3.24.0
"Horrifc app, freezes and can never get support. Currently sitting on available with no option to take calls."
Version: 3.24.0
Angel Lewis
★
"Only asking me to login doesn`t give the option to setup an account. I needed an app that I can setup on my Android to do my business"
Version: 3.32.1
"Only asking me to login doesn`t give the option to setup an account. I needed an app that I can setup on my Android to do my business"
Version: 3.32.1
Floisy Gemz
★★★★★
"We always use this softphone when calling US customers. So far, so good. I don`t have much issues with Aircall. Highly recommended."
Version: 3.15.1
"We always use this softphone when calling US customers. So far, so good. I don`t have much issues with Aircall. Highly recommended."
Version: 3.15.1
Joy Chege
★★★★★
"A fully functional application,are your looking for a perfect match for don`t hesitate.Aircal is everything."
Version: 3.32.1
"A fully functional application,are your looking for a perfect match for don`t hesitate.Aircal is everything."
Version: 3.32.1
Johnson Kee
★★★
"I use Aircall to make and receive calls from my customers all around the world. Like others have said, there are occasions the app doesn`t sync with desktop. For the most part, it`s solid. Better with a reliable Internet connection. Would love it to have more integrations with CRMs like Gainsight to make logging calls easier. But it does the job."
Version: 4.4.0
"I use Aircall to make and receive calls from my customers all around the world. Like others have said, there are occasions the app doesn`t sync with desktop. For the most part, it`s solid. Better with a reliable Internet connection. Would love it to have more integrations with CRMs like Gainsight to make logging calls easier. But it does the job."
Version: 4.4.0
Scott Mason
★★
"Very poor app. Drained battery excessively. I didn`t realize until after I uninstalled it what a drag it was on the system performance. Seems poorly optimized. Not particularly good customer support either. The windows app is great, I`ll stick with that until they`ve ironed this out for Android."
"Very poor app. Drained battery excessively. I didn`t realize until after I uninstalled it what a drag it was on the system performance. Seems poorly optimized. Not particularly good customer support either. The windows app is great, I`ll stick with that until they`ve ironed this out for Android."
David Gubbay
★★★
"Love the interface, by buggy - phone will ring and the interface won`t show the call. So no way to answer - I can mute the phone when someones calling. I have to hang up the call. So the caller won`t leave a voicemail."
Version: 3.10.0
"Love the interface, by buggy - phone will ring and the interface won`t show the call. So no way to answer - I can mute the phone when someones calling. I have to hang up the call. So the caller won`t leave a voicemail."
Version: 3.10.0
Kristin S
★★
"It keeps missing calls when I`m already set as available. Sometimes it works, oftentimes it doesn`t. Very frustrating because I had to call back several times within seconds after I`m notified that the app missed a call that DIDN`T RING. Android user here and I`ve just read a lot of reviews. Smh please fix this or you`ll losing business pretty quick."
Version: 3.45.0
"It keeps missing calls when I`m already set as available. Sometimes it works, oftentimes it doesn`t. Very frustrating because I had to call back several times within seconds after I`m notified that the app missed a call that DIDN`T RING. Android user here and I`ve just read a lot of reviews. Smh please fix this or you`ll losing business pretty quick."
Version: 3.45.0
A Google user
★★
"Total disappointment. Can`t wait for my company to move away from this service. Was never consistent and many hiccups despite the constants upgrade and what not. Very very needy of strong bandwidths. Not feasible for customer support. No report for KPI purposes. Too much of important details is not added. Very basic. Goof for personal usage but never for businesses."
Version: 2.2.3
"Total disappointment. Can`t wait for my company to move away from this service. Was never consistent and many hiccups despite the constants upgrade and what not. Very very needy of strong bandwidths. Not feasible for customer support. No report for KPI purposes. Too much of important details is not added. Very basic. Goof for personal usage but never for businesses."
Version: 2.2.3
vidya pagare
★
"bakvas aap he koyi bhi download na kare please bikar he😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡👎👎👎👎👎👎👎👎👎👎👎👎👎😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡"
Version: 3.51.0
"bakvas aap he koyi bhi download na kare please bikar he😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡👎👎👎👎👎👎👎👎👎👎👎👎👎😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡"
Version: 3.51.0
Yizhaq Kricheli
★★★★★
"We use it for our startup and are very happy! It works well and allows you to do all that is needed for customer service. We recommend!"
Version: 3.36.1
"We use it for our startup and are very happy! It works well and allows you to do all that is needed for customer service. We recommend!"
Version: 3.36.1
Teisha Laakulu
★★★
"Sometimes calls arent coming through"
Version: 3.53.1
"Sometimes calls arent coming through"
Version: 3.53.1
Wendy Zieger
★
"Worthless on android. I make myself available and the app changes me to unavailable when a call comes in. It rings but I cant answer it! So annoying. Lots of complaints here about android mobile issues."
"Worthless on android. I make myself available and the app changes me to unavailable when a call comes in. It rings but I cant answer it! So annoying. Lots of complaints here about android mobile issues."
A Google user
★
"Absolute garbage! Line always breaks up and they can`t access a lot of
countries. 100% changing my provider!"
Version: 2.7
"Absolute garbage! Line always breaks up and they can`t access a lot of
countries. 100% changing my provider!"
Version: 2.7
A Google user
★★★★★
"Works and get the job done."
Version: 2.9.1
"Works and get the job done."
Version: 2.9.1
A Google user
★
"UI only WebBased on ChromeBooks really isnt intuitive. I only downloaded it since it would show the number or client that is calling me on my computer screen. I use the App on my phone to make calls. The Click to Call does not work on chromebooks, I have the Plug in on my chrome brower and it doesnt do anything,"
Version: 3.4.0
"UI only WebBased on ChromeBooks really isnt intuitive. I only downloaded it since it would show the number or client that is calling me on my computer screen. I use the App on my phone to make calls. The Click to Call does not work on chromebooks, I have the Plug in on my chrome brower and it doesnt do anything,"
Version: 3.4.0
kafil jhari
★★★★
"This Application great to use."
Version: 3.36.1
"This Application great to use."
Version: 3.36.1
Jenn Holman
★★★
"Better than most out there by far. Rarely down which is amazing! My biggest concern is that our caller ID comes up as SPAM."
Version: 3.15.1
"Better than most out there by far. Rarely down which is amazing! My biggest concern is that our caller ID comes up as SPAM."
Version: 3.15.1
com.aircall
Installs: 100,000+
(188,683 at
2024-03-09 00:41:28)
Version: 5.8.0
Category: Communication
Pegi : Everyone
Publish Date : Aug 17, 2016
Update Date : 2024-02-26
Android Version : 8.0
Version: 5.8.0
Category: Communication
Pegi : Everyone
Publish Date : Aug 17, 2016
Update Date : 2024-02-26
Android Version : 8.0
Available on
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Screenshots
DESCRIPTION
Trusted by 13,000+ companies, Aircall is an easy-to-use, cloud-based phone solution with features built for a better kind of conversation. Get set up in seconds and start a conversation anywhere in the world today.
No hardware. No headaches.
Aircall fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, Helpdesk solutions, and other essential apps.
Accelerate productivity with powerful and collaborative features:
● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away
● Shared To-Do
Get a complete perspective of calls that require a follow-up and archive old assignments as you go.
● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.
● Assign, tag and comment on calls
Assign a call to a teammate, add context with a tag or a comment, and the call will pop up on their to-do list.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who`s available and who`s not before transferring the call.
● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions
● Native SMS
Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France.
Sign up for Aircall today 📞
⚠️ Aircall is not supported for Chromebook device`s ⚠️
If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
No hardware. No headaches.
Aircall fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, Helpdesk solutions, and other essential apps.
Accelerate productivity with powerful and collaborative features:
● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away
● Shared To-Do
Get a complete perspective of calls that require a follow-up and archive old assignments as you go.
● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.
● Assign, tag and comment on calls
Assign a call to a teammate, add context with a tag or a comment, and the call will pop up on their to-do list.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who`s available and who`s not before transferring the call.
● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions
● Native SMS
Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France.
Sign up for Aircall today 📞
⚠️ Aircall is not supported for Chromebook device`s ⚠️
If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
RECENT CHANGES
In this new version we have included new confirmation dialog when the user finishes editing Tags. We continued fixing minor bug fixes and performed some technical improvements to continue raising the Aircall experience.
DATA SAFETY AND SECURITY
This app has access to
Contacts
· read your contacts· find accounts on the device
· modify your contacts
Device ID & call information
· read phone status and identityIdentity
· find accounts on the deviceMicrophone
· record audioOther
· change your audio settings· pair with Bluetooth devices
· full network access
· run at startup
· disable your screen lock
· view network connections
· toggle sync on and off
· read sync settings
· prevent device from sleeping
· control vibration
Phone
· read phone status and identityWi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : Analytics
Other user-generated content (Optional) : Analytics
App info and performance
Crash logs (Optional) : Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Audio
Voice or sound recordings (Optional) : App functionality, Fraud prevention, security, and complianceDevice or other IDs
Device or other IDs (Optional) : App functionality, Developer communications, Fraud prevention, security, and complianceMessages
SMS or MMS (Optional) : App functionality, AnalyticsPersonal info
Email address (Optional) : Analytics, Developer communicationsName (Optional) : Analytics, Developer communications
Phone number (Optional) : App functionality, Analytics
User IDs (Optional) : App functionality, Analytics, Developer communications, Account management
Data this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : App functionality, Analytics
Other user-generated content (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Audio
Voice or sound recordings (Optional) : App functionalityContacts
Contacts (Optional) : App functionality, PersonalizationDevice or other IDs
Device or other IDs (Optional) : App functionality, Developer communications, Fraud prevention, security, and complianceMessages
SMS or MMS (Optional) : App functionality, AnalyticsPersonal info
Email address (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account managementName (Optional) : Fraud prevention, security, and compliance, Personalization, Account management
Phone number (Optional) : App functionality, Analytics, Developer communications, Account management
User IDs (Optional) : App functionality, Analytics, Developer communications, Account management
Photos and videos
Photos (Optional) : App functionality, Personalization
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