Valentina Figueroa
★
"Worst service ever. The application almost never works, it takes forever either to unlock scooter or ending the ride. They charge you for rides you never did - because the app is horrible bad - and then, even when you share the proof of being charged in your bank account, the awful costumer service says they don`t have any register of the transaction hence not refunding the amount - but of course I did pay for it anyway. AVOID this scooter, wasting of money, time and energy. A W F U L ."
Version: 2.3.15
Khawar Abbasi
★
"They don`t accept debit card details. Poor services"
Version: 2.3.15
shivkrishna vengal
★
"Worst service I have ever seen in dubai. Please do not use Arnab services. Ride was not ending, Scooter was running with speed not more than 4km/hour. Even we walk more speed that this scooter. It auto logged off after 2 hours and charged me 140 AED. Please inform others for not using this service."
Version: 2.7.14
Mel Gallino
★
"Sucks out money in your cars and slow app"
Destiny Tseng
★
"DO NOT BE THE SCAMMING VICTIM!!! Can`t end my ride and no customer service. It`s a scamming company bc once you can`t end the ride the timer keep ticking and your money keep losing."
Cloud Vahan
★
"Very poor service. Scooters are not powered. None work. Zero response on WhatsApp. No customer service. Useless waste of time and money. Don`t use this app nor their service. Absolute waste of time."
Version: 2.7.2
Khalil Hamwi
★
"Worst service, they charge you without consent"
Version: 2.3.15
Hamza sami
★
"Worst service ever i got charged -186AED whithout moving a single meter"
Version: 2.3.15
musab alruqi
★
"Very bad experiance. 👎"
Version: 2.7.13
Ai shinshin
★
"i USED the scooter 20 min and also when i pause the ride it still take money big money like mine is 149.25 AED also my mom`s money is 198.50 like you imagine more than 300 AED 20 min and my mom while pausing"
Version: 2.4.20
Jad Zetoun
★
"Highest paying rates, they keep leecching your card for reasons you do not know, and a none responding customer support to verify why!"
Version: 2.7.10
Tarun Chandna
★
"The app is a scam, they fraudulantly charge you 40 AED for a distance of 2 miles."
Version: 2.7.13
Ansari KhaleequzZaman
★
"Very very expensive, we use the scooter to eat at restaurant Nearly 3km away for 2 hrs, it cost me 77 drhm to me and 49 dirham to my friend, we have used taxi and it would have cost us 26 dirham only."
Version: 2.3.15
Hend Samy
★
"Worst experience ever First 3 rides should be for free But the app didn`t give the chance to add the promo code before adding the payment even after adding the payment no promo code tap to added I contacted the support through what`sapp and I have saved the conversation and they reply veryyyy late also did not help to issue a refund for this error I received through the app it deducted for 30 min 40 aed however it should be 35 aed and they took it on 4 times and refused to issue a refund."
Version: 2.3.15
This is real life
★
"What a scam, doesn`t work at all, wasted my money and time"
Version: 2.8.10
Juan Patrick Montoya
★
"Its my first time using this service but I didnt like my experience so I unistalled it right after I used it. Why you ask ? Firstly, I used it and have to return it where I got it because the Map doesnt ping me where I can park it. Secondly, at first ride it goes well but when I got to half where I should go, it got very slow that I had to push it manually. Lastly, the fare is too expensive! Karama- Oud Metha cost me 50+ dirhams. Better and Cheaper to ride a taxi. CS doesnt work also. 0 star !"
Sanjay Dharmani
★
"Scam. Never try. They will ask for your card details and wipe your account."
Muhammad Sohail
★★★★★
"I am using this application I am very happy to found it thanks"
Version: 2.7.2
Avinash Nambiar
★
"This is really bad. Tried to unlock a scooter at DMCC metro station today morning and the app said the scooter is unavailable. but the later when my card kept getting deducted is when I realized that the timer is running and I`m not able to even end it as I need to take a photo and submit to be able to end the timer. Tried calling their customer care and there`s no one answering. Tried contacting their WhatsApp customer service and no one`s responding."
Version: 2.3.15
Saeed Alassad
★
"I used it for once and I don`t like it as it is so much expensive. Other rides are much cheaper. I don`t recommend it to anyone to use ."