AT&T Device Help
AT&T Device Help
AT&T Device Help is your one-stop troubleshooting center for Android devices.
Reviews
16.24%
4.32%
10.90%
10.96%
57.59%
★
★★
★★★
★★★★
★★★★★
3,080 rates
819 rates
2,067 rates
2,078 rates
10,924 rates
Comments
Waychill
★★★★★
"Always find what I need!"
Version: 3.146.1
"Always find what I need!"
Version: 3.146.1
Aiden Ross
★★★★★
"I completely forgor"
Version: 3.115.1
"I completely forgor"
Version: 3.115.1
Laura Zuniga
★★★★★
"So how is everyone doing with being up me safe and funny"
Version: 3.156.4
"So how is everyone doing with being up me safe and funny"
Version: 3.156.4
TakeTheRide LiveTheLife
★
"The app has a health report? You`ve got to be kidding!"
Version: 3.156.4
"The app has a health report? You`ve got to be kidding!"
Version: 3.156.4
Christine Derenzo
★
"Can`t get onto app to view bill😡"
Version: 3.156.4
"Can`t get onto app to view bill😡"
Version: 3.156.4
Jack Griffin
★★
"What are ``minor enhancements?`` No updates until I know"
Version: 3.146.1
"What are ``minor enhancements?`` No updates until I know"
Version: 3.146.1
Rose Sceau
★★★
"Should not be public 😒"
Version: 3.153.3
"Should not be public 😒"
Version: 3.153.3
Erik The Drink
★★
"Somewhat helpful"
Version: 3.156.4
"Somewhat helpful"
Version: 3.156.4
John Price
★★★
"Why exactly does anyone need a manufacturer and a provider `device help` app? Just seems like unnecessary bloatware."
Version: 3.153.3
"Why exactly does anyone need a manufacturer and a provider `device help` app? Just seems like unnecessary bloatware."
Version: 3.153.3
Sherry Chinn
★★★★★
"This is good to have on your phone"
Version: 3.156.4
"This is good to have on your phone"
Version: 3.156.4
CynS Follys
★
"Delete...Delete...Delete! This app is a waste of space and unnecessary!"
Version: 3.153.3
"Delete...Delete...Delete! This app is a waste of space and unnecessary!"
Version: 3.153.3
Eileen Ryan
★
"I`m having trouble with my phone."
Version: 3.76.0-ATT - Device Help - Play Store
"I`m having trouble with my phone."
Version: 3.76.0-ATT - Device Help - Play Store
William McNett
★
"Bloatware disabled"
Version: 3.153.3
"Bloatware disabled"
Version: 3.153.3
Gerry Lee
★★
"Trying to download my bill not working."
Version: 3.146.1
"Trying to download my bill not working."
Version: 3.146.1
Ryan Murphy
★★★★★
"Phone Needs Work."
Version: 3.156.4
"Phone Needs Work."
Version: 3.156.4
David Lowe
★★★
"E43s S22 S22 3322w we e"
Version: 3.153.3
"E43s S22 S22 3322w we e"
Version: 3.153.3
Sylvia Pullen
★
"never able to accomplish tasks always having to exit and try to get back to where I was before. options are limited"
Version: 3.156.4
"never able to accomplish tasks always having to exit and try to get back to where I was before. options are limited"
Version: 3.156.4
Sharon Teater Harvey
★★
"Didn`t even see 🙈🫀 my problem. Lot`s of photos have been deleted, which 💔 breaks my heart"
Version: 3.146.1
"Didn`t even see 🙈🫀 my problem. Lot`s of photos have been deleted, which 💔 breaks my heart"
Version: 3.146.1
galen head
★★★★
"The info is basic and easy to find"
Version: 3.130.6
"The info is basic and easy to find"
Version: 3.130.6
Brenda A Roussell
★
"This app is awful. It annoying calls and numbers daily that are not in my contacts. NO BLOCKING AT ALL🤔🤔😡😡"
Version: 3.156.4
"This app is awful. It annoying calls and numbers daily that are not in my contacts. NO BLOCKING AT ALL🤔🤔😡😡"
Version: 3.156.4
com.att.dh
Installs: 50,000,000+
(68,973,515 at
2024-05-03 09:28:21)
Version: 3.218.2
Category: Tools
Pegi : Everyone
Publish Date : Aug 1, 2018
Update Date : 2024-04-10
Android Version : 7.1
Version: 3.218.2
Category: Tools
Pegi : Everyone
Publish Date : Aug 1, 2018
Update Date : 2024-04-10
Android Version : 7.1
Available on
Publisher
AT&T Services, Inc.
208 S Akard St,
Dallas, TX 75202 USA
http://www.att.com/devicehelp
ATTDeviceHelp_AppSupport@att.com
Privacy Policy
208 S Akard St,
Dallas, TX 75202 USA
http://www.att.com/devicehelp
ATTDeviceHelp_AppSupport@att.com
Privacy Policy
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Screenshots
DESCRIPTION
Diagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T-
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.
RECENT CHANGES
The new and improved Device Help app goes beyond conventional self help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· find accounts on the device· read your contacts
Device ID & call information
· read phone status and identityIdentity
· find accounts on the deviceLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· access Bluetooth settings· set an alarm
· control vibration
· draw over other apps
· change your audio settings
· disable your screen lock
· control Near Field Communication
· view network connections
· pair with Bluetooth devices
· full network access
· prevent device from sleeping
· measure app storage space
· control flashlight
· modify system settings
· connect and disconnect from Wi-Fi
· change network connectivity
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : Analytics
Installed apps (Optional) : Analytics
Other actions (Optional) : Analytics
Other user-generated content (Optional) : Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsMessages
Other in-app messages (Optional) : AnalyticsPersonal info
Phone number (Optional) : App functionality, Personalization
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