Blue Connect Mobile NC
Blue Connect Mobile NC
Have your health plan information right where you need it
Reviews
18.64%
5.84%
7.82%
13.65%
54.05%
★
★★
★★★
★★★★
★★★★★
198 rates
62 rates
83 rates
145 rates
574 rates
Comments
A Google user
★★
"Login issue fixed, +1 star, but ridiculous that it persisted for so long (several months!). Haven`t had chance to use much since it started working again, if it deserves higher rating I`ll revise."
Version: 4.6.0
"Login issue fixed, +1 star, but ridiculous that it persisted for so long (several months!). Haven`t had chance to use much since it started working again, if it deserves higher rating I`ll revise."
Version: 4.6.0
A Google user
★
"Keeps logging me out when I go to check benefits. Then when I click to log back in, it keeps giving me error messages. As it currently stands: this app is junk garbage. Uninstalling."
Version: 2.0.4
"Keeps logging me out when I go to check benefits. Then when I click to log back in, it keeps giving me error messages. As it currently stands: this app is junk garbage. Uninstalling."
Version: 2.0.4
Richard (Ilv2trvl)
★★
"not user friendly"
Version: 7.10.0
"not user friendly"
Version: 7.10.0
Michael Vermillion
★★★★★
"Devs resolved my issue promptly. App works great"
Version: 7.17.0
"Devs resolved my issue promptly. App works great"
Version: 7.17.0
A Google user
★
"Website is horrible too. I hate this God forsaken company...I wish there had been other choices on the freaking health exchange!"
Version: 2.0.4
"Website is horrible too. I hate this God forsaken company...I wish there had been other choices on the freaking health exchange!"
Version: 2.0.4
A Google user
★
"Infinite loading after login"
"Infinite loading after login"
Sean Newby
★
"Sometimes the app works and most times it does not. It often just clocks at login. It`s easier to go through the website than the app."
Version: 5.10.0
"Sometimes the app works and most times it does not. It often just clocks at login. It`s easier to go through the website than the app."
Version: 5.10.0
A Google user
★
"this app absolutely, positively, unanimously sucks. all I`m trying to do is find a primary care physician. I gave up after 20 minutes of total frustration. I am extremely disappointed in BCBSNC."
Version: 4.5.18
"this app absolutely, positively, unanimously sucks. all I`m trying to do is find a primary care physician. I gave up after 20 minutes of total frustration. I am extremely disappointed in BCBSNC."
Version: 4.5.18
A Google user
★
"Un installing it. Can not zoom in. Watched the video for the rewards and could not read the survey!!!!"
Version: 3.0.2
"Un installing it. Can not zoom in. Watched the video for the rewards and could not read the survey!!!!"
Version: 3.0.2
Samantha P
★
"Won`t so a payment for no reason"
Version: 5.8.1
"Won`t so a payment for no reason"
Version: 5.8.1
A Google user
★
"I agree with other complaints about being unable to zoom in on certain screens with tiny print. Also while looking for in network specialists near me and agreeing for the app to use my location, it returned only dr`s in Durham, over an hour away. I tried to back up one screen, took me all the way back to start, logged me out twice that way. Very frustrating. Needs a big overhaul."
Version: 3.0.2
"I agree with other complaints about being unable to zoom in on certain screens with tiny print. Also while looking for in network specialists near me and agreeing for the app to use my location, it returned only dr`s in Durham, over an hour away. I tried to back up one screen, took me all the way back to start, logged me out twice that way. Very frustrating. Needs a big overhaul."
Version: 3.0.2
James Tucker
★
"Have no idea, if it works or not, would not accept my email, tried 6 times gave up deleted it"
"Have no idea, if it works or not, would not accept my email, tried 6 times gave up deleted it"
A Google user
★
"Bill pay never works, your phone pay takes too long with the many prompts. Your website is always broken..."
Version: 4.5.2
"Bill pay never works, your phone pay takes too long with the many prompts. Your website is always broken..."
Version: 4.5.2
Ben Price
★
"I`ve been unable to access the app for days now. This has happened several times in the past as well. Not good when you need really need it"
Version: 7.6.1
"I`ve been unable to access the app for days now. This has happened several times in the past as well. Not good when you need really need it"
Version: 7.6.1
A Google user
★
"I`ve been trying to pay using this app I thought I did because i submitted payment but now i check it and none of my payment came through"
Version: 4.4.6
"I`ve been trying to pay using this app I thought I did because i submitted payment but now i check it and none of my payment came through"
Version: 4.4.6
A Google user
★
"Can`t connect to server???????!!"
Version: 4.1.6
"Can`t connect to server???????!!"
Version: 4.1.6
A Google user
★★
"Always technical issues and not operativ"
Version: 3.0.2
"Always technical issues and not operativ"
Version: 3.0.2
A Google user
★★★
"When it works, it`s great. However, it hasn`t matched my website data for a while, and the app stopped letting me log in after the last update."
Version: 4.5.22
"When it works, it`s great. However, it hasn`t matched my website data for a while, and the app stopped letting me log in after the last update."
Version: 4.5.22
Kaitlyn Propati
★★
"It`s a real pain trying to make payments through the app. I`ll put info on and then it just says error. It`s works be great if I could actually make a payment."
Version: 6.4.1
"It`s a real pain trying to make payments through the app. I`ll put info on and then it just says error. It`s works be great if I could actually make a payment."
Version: 6.4.1
A Google user
★
"this app constantly has technical difficulties and almost never loads."
Version: 4.5.0
"this app constantly has technical difficulties and almost never loads."
Version: 4.5.0
com.bcbsnc.healthnav
Installs: 100,000+
(201,509 at
2024-03-11 16:41:50)
Version: 7.19.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Mar 14, 2011
Update Date : 2024-02-19
Android Version : 5.0
Version: 7.19.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Mar 14, 2011
Update Date : 2024-02-19
Android Version : 5.0
Available on
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DESCRIPTION
Blue Connect Mobile lets you securely connect to your Blue Cross NC health plan to access clear, easy to understand information about your benefits. This can help you manage costs and make better health decisions. Best of all, it`s simple to use and convenient.
Features:
* Simplified login through device-native Face Authentication™ and Fingerprint ID™
* Digital version of member ID card
* Real-time claims status details and member spending towards deductible and out-of-pocket limits
* Helpful tools including provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool for members to make informed choices
* High-level coverage and benefits summary
* Access to digital documents, including EOBs, member letters, plan materials and monthly invoices
* Access customer support through click-to-call, in-app messaging and Live Chat.
* Update contact preferences
* Securely pay a monthly premium and view payment history
* Single sign-on access preferred third-party vendors
Please note, not all features are available for every Blue Cross plan member*
Features:
* Simplified login through device-native Face Authentication™ and Fingerprint ID™
* Digital version of member ID card
* Real-time claims status details and member spending towards deductible and out-of-pocket limits
* Helpful tools including provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool for members to make informed choices
* High-level coverage and benefits summary
* Access to digital documents, including EOBs, member letters, plan materials and monthly invoices
* Access customer support through click-to-call, in-app messaging and Live Chat.
* Update contact preferences
* Securely pay a monthly premium and view payment history
* Single sign-on access preferred third-party vendors
Please note, not all features are available for every Blue Cross plan member*
RECENT CHANGES
We’ve updated the Blue Connect Mobile app with enhancements and bug fixes. To have the best app experience, turn on automatic updates.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosOther
· view network connections· full network access
· pair with Bluetooth devices
· access Bluetooth settings
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account managementLocation
Approximate location (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account managementPrecise location (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account management
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