Cigna Envoy
Cigna Envoy
The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers.
Reviews
75.25%
3.98%
3.98%
1.96%
14.81%
★
★★
★★★
★★★★
★★★★★
1,341 rates
71 rates
71 rates
35 rates
264 rates
Comments
Kelvin kelvin
★
"After the last update, I am unable to even make new claims"
Version: 8.1
"After the last update, I am unable to even make new claims"
Version: 8.1
Karthik N
★
"The worst app I have encountered, especially for a critical service like accessing medical insurance. The registration itself is not working (Just a web view. Even that couldn`t work). Seems like Cigna`s tech and develoeprs are stuck in 2008 and decades behind. I`m reconsidering the insurance provider just due to the poor digital infrastructure in place which has caused me difficulties in availing their facilities."
Version: 8.1
"The worst app I have encountered, especially for a critical service like accessing medical insurance. The registration itself is not working (Just a web view. Even that couldn`t work). Seems like Cigna`s tech and develoeprs are stuck in 2008 and decades behind. I`m reconsidering the insurance provider just due to the poor digital infrastructure in place which has caused me difficulties in availing their facilities."
Version: 8.1
Brad & Cheryl Griffin
★
"App crashes during login. Would give 0 stars if possible."
Version: 10.1.1
"App crashes during login. Would give 0 stars if possible."
Version: 10.1.1
Greg
★
"Very slow and clunky app. Why can`t it be snappy like a banking app. Ridiculous that messaging gets diverted to a website. Why can`t we message from the app?"
Version: 8.1
"Very slow and clunky app. Why can`t it be snappy like a banking app. Ridiculous that messaging gets diverted to a website. Why can`t we message from the app?"
Version: 8.1
Joaquim Mestre
★
"The App is supposed to send a code by sms...it doesn`t... useless, I can`t login"
Version: 8.1
"The App is supposed to send a code by sms...it doesn`t... useless, I can`t login"
Version: 8.1
Victor Chan
★
"Thought I was using 9.6k modem connection.... Loading.... Loading.... Loading......."
Version: 10.12
"Thought I was using 9.6k modem connection.... Loading.... Loading.... Loading......."
Version: 10.12
Abbas Al Lawati
★
"By far the worst insurance company and app. The password recovery feature never ever works. The app is slow and also hardly ever works"
Version: 10.12
"By far the worst insurance company and app. The password recovery feature never ever works. The app is slow and also hardly ever works"
Version: 10.12
Cary Hart
★★
"The newest update makes it almost impossible to use. The Terms and privacy policy footer takes up 1/3 of the screen and cannot be hidden. Sometimes you cannot scroll down to the button you need because it is under the footer."
Version: 8.1
"The newest update makes it almost impossible to use. The Terms and privacy policy footer takes up 1/3 of the screen and cannot be hidden. Sometimes you cannot scroll down to the button you need because it is under the footer."
Version: 8.1
David Porcheret
★
"Crashes as soon as you submit OTP"
Version: 10.1.1
"Crashes as soon as you submit OTP"
Version: 10.1.1
Osama AlHaj-Issa
★
"It`s very funny that everytime someone writes a review how terrible the app is, Cigna reps ask to send an email. Wake up guys, you must make a modern app from the ground up. Get real development company who knows about UX/UI, native and responsive applications. It doesn`t help to waste your money on hiring people who keep defending the app. Better to hire a knowledgeable application development provider!!! Extremely slow and very difficult to use. Can`t find providers whatever search I try!"
Version: 10.12
"It`s very funny that everytime someone writes a review how terrible the app is, Cigna reps ask to send an email. Wake up guys, you must make a modern app from the ground up. Get real development company who knows about UX/UI, native and responsive applications. It doesn`t help to waste your money on hiring people who keep defending the app. Better to hire a knowledgeable application development provider!!! Extremely slow and very difficult to use. Can`t find providers whatever search I try!"
Version: 10.12
Byron Lutzke
★
"Absolutely worst app I have been forced into using"
Version: 10.1.1
"Absolutely worst app I have been forced into using"
Version: 10.1.1
ST Ooi
★
"Never worked since 5 weeks ago."
Version: 8.0
"Never worked since 5 weeks ago."
Version: 8.0
Farhad Shukurov
★
"Just terrible app. It nothing is working well. For such premium insurance provider, it`s really shameful to hav3 such outdated app and such terrible IT. Cigna please fire you it team and get right people instead."
Version: 8.1
"Just terrible app. It nothing is working well. For such premium insurance provider, it`s really shameful to hav3 such outdated app and such terrible IT. Cigna please fire you it team and get right people instead."
Version: 8.1
Laura Robinson
★
"No way to sign in unless you set up biometrics. I don`t use biometrics. App is useless."
Version: 8.1
"No way to sign in unless you set up biometrics. I don`t use biometrics. App is useless."
Version: 8.1
Anshul Vijay
★
"It keeps on crashing...installing 3rd time"
Version: 8.0
"It keeps on crashing...installing 3rd time"
Version: 8.0
Othman Karajeh
★
"I cannot log in either on app or via web. It says URL doesn`t exist. Please advise"
"I cannot log in either on app or via web. It says URL doesn`t exist. Please advise"
Dr Brian Todd
★
"Tried 3 times to regester on this app and still it says try later. Gave up."
Version: 10.12
"Tried 3 times to regester on this app and still it says try later. Gave up."
Version: 10.12
Roberto F.
★
"Totally useless, constantly crashes. Cigna envoy IT is a pain, even the website is full of glitches, they are aware of it but simply do not care or take any action. The fact that latest version of the app is January 2021 is indicative of how they focus of solving issues."
Version: 8.1
"Totally useless, constantly crashes. Cigna envoy IT is a pain, even the website is full of glitches, they are aware of it but simply do not care or take any action. The fact that latest version of the app is January 2021 is indicative of how they focus of solving issues."
Version: 8.1
Sai Ch
★
"The app is not opening"
"The app is not opening"
J L
★
"Worst app so far!!"
Version: 8.1
"Worst app so far!!"
Version: 8.1
com.cigna.mobile.envoy
Installs: 100,000+
(183,902 at
2024-05-04 12:34:40)
Version: 11.12
Category: Health & Fitness
Pegi : Everyone
Publish Date : Apr 4, 2014
Update Date : 2024-02-26
Android Version : 7.0
Version: 11.12
Category: Health & Fitness
Pegi : Everyone
Publish Date : Apr 4, 2014
Update Date : 2024-02-26
Android Version : 7.0
Available on
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Screenshots
DESCRIPTION
The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers to manage health benefits and submit claims anywhere. You’re mobile, so are we. Features available are based on the coverage you have with Cigna Global Health Benefits for our global travelers.
For myCigna users, please download the myCigna app.
The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.
Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox
For myCigna users, please download the myCigna app.
The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.
Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox
RECENT CHANGES
Minor enhancements and bug fixes
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· view network connections· run at startup
· create accounts and set passwords
· change your audio settings
· use accounts on the device
· full network access
· control vibration
· prevent device from sleeping
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App info and performance
Crash logs (Optional) : AnalyticsFiles and docs
Files and docs (Optional) : App functionalityPersonal info
Email address (Optional) : App functionalityName (Optional) : App functionality
Phone number (Optional) : App functionality
Sexual orientation (Optional) : App functionality
User IDs (Optional) : App functionality
Data this app may collect
App info and performance
Crash logs (Optional) : Analytics
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