A Google user
★
"I have problem with forgot password that cannot verify the code. There is no solution from the company. Very disappointed."
A Google user
★
"App cannot log in. Tried ``Forgot password`` function and i get the message that verification code is incorrect despite it being the one that was sent to my email. Log-in on website wihe same log-in details no problem."
Version: 1.2.22
A Google user
★★★
"New update has crashed and cannot open thr app now"
Patricia U.
★★
"The app per-se is ok. I was just disappointed by the over details of the test results ..for 400 euros really I was not a lot more wise on what I should or should not eat. Or what I should be paying attention to.The details are very very superficial and not that insightful. More like general like a template"
Version: 1.4.6
Niki N
★
"Have been trying unsucessfuly to book a genetics consultation appointment - always all booked for month ahead."
Version: 1.4.14
Leo Miller
★★★★★
"No issues so far whatsoever."
Version: 1.4.8
QS Lim
★
"Unable to login to view report. Entered the verification code sent to my mail, but verification code is not valid?! I entered the code immediately when i received the email."
Version: 1.4.6
John Bingham
★
"Very helpful. Looking forward to my results"
Version: 2.6.7
A Google user
★
"The barcode could not be registered. Their package design is so stupid in gene that everyone could register ur barcode even if they do not purchase it, coz the code is print outside of the box directly!"
Version: 1.2.22
Graham Henderson
★
"I would give it zero if I could. Can`t register products can`t login to app. Very expensive box at the moment ... Appalling"
Version: 1.3.5
JD 80
★★★★★
"Great, though waited quite long fr de result during tis period of times. Worth it as u really get to kno more of ur own DNA, so as u really cn start to plan or change ur lifestyle. Especially ur diets. Save times, easy n super convenient. 😊💞👍"
Version: 2.1.4
Peter Mather
★
"Useless. Impossible to log in with correct email and password. If you try to reset the password it rejects the verification code they send you"
Version: 1.3.7
A Google user
★★
"New updates log me out and can`t log back in no matter how many times tried, password changed, uninstalled and reinstalled. Hopefully it can be fixed before my results comes. Thank you."
Version: 1.2.13
Anita Eat
★
"Won`t let me submit my verification code to verify my email in order to create account. Submit button is greyed out."
Version: 1.4.1
A Google user
★★
"It`s been almost a month and I am still waiting for the report."
Version: 1.2.14
A Google user
★★
"App again crashes with this latest updates. Appreciate if you could look into providing a more stable and consistency platform. Thanks."
Version: 1.2.16
Garld Williams
★★★★★
"Live in the truth"
Sriram Raghavendran
★★★★★
"Amazing experience using this app. I have learnt so much about my own DNA and my body. Definitely one of the best companies out there for genetic testing of your dna. Thanks, circledna!"
Version: 2.1.6
Bio2cool
★
"Terrible, it frequently updates and resets my login user I`d and password, when I try to change password and put the 4 pin verification code, it says error!! So how do I get back my login to check my reports?"
A Google user
★★★★★
"For those who are struggling with selecting your birth year, click the year at the top of the box that comes up. This will allow you to tap your year rather than going through all the months manually. Same for months as well."
Version: 1.2.22