Clarisonic
Clarisonic
Customized routines & skin goal tracker
Reviews
59.77%
7.81%
8.98%
4.69%
18.75%
★
★★
★★★
★★★★
★★★★★
153 rates
20 rates
23 rates
12 rates
48 rates
Comments
A Google user
★
"Dear L`oreal: PLEASE take the money you are using to pay your PR to respond to reviews on here and use it to hire different web and app developers. The smart routines, as so many people have said, do not work for Android. That 3rd power press turns the unit off instead of going to smart mode. What`s the use of even buying a Mia Smart? This has been going on for MONTHS. When will this be fixed?!!"
Version: 4.2.3
"Dear L`oreal: PLEASE take the money you are using to pay your PR to respond to reviews on here and use it to hire different web and app developers. The smart routines, as so many people have said, do not work for Android. That 3rd power press turns the unit off instead of going to smart mode. What`s the use of even buying a Mia Smart? This has been going on for MONTHS. When will this be fixed?!!"
Version: 4.2.3
A Google user
★
"Not only does the app suck so does the device piece of expensive junk will never by any thing from clarsonic again your products used to be qualiy now nothing but junka wash cloth does a better job! sucks does nothing worked for a week now wont pair or let me change routine let me know when or if you ever get this app fixed still sucks"
Version: 4.2.3
"Not only does the app suck so does the device piece of expensive junk will never by any thing from clarsonic again your products used to be qualiy now nothing but junka wash cloth does a better job! sucks does nothing worked for a week now wont pair or let me change routine let me know when or if you ever get this app fixed still sucks"
Version: 4.2.3
Lori Willms
★
"You would think, for the amount of money we pay for the clarisonic... You would create an app that works. I have to start with a new profile every single day. I have to start from scratch. Every. Single. Day. But of course, you can`t adjust anything without the app... So you have to use it."
Version: 5.2.3
"You would think, for the amount of money we pay for the clarisonic... You would create an app that works. I have to start with a new profile every single day. I have to start from scratch. Every. Single. Day. But of course, you can`t adjust anything without the app... So you have to use it."
Version: 5.2.3
A Google user
★
"I seem to having the same troubles as everyone else. Woke up this morning and my routines have disappeared and I cant get them back no matter what I do. Will try uninstalling and reinstalling. But I would have bought the less expensive device if I knew that the ``Smart`` part wasnt so smart."
Version: 5.2.2
"I seem to having the same troubles as everyone else. Woke up this morning and my routines have disappeared and I cant get them back no matter what I do. Will try uninstalling and reinstalling. But I would have bought the less expensive device if I knew that the ``Smart`` part wasnt so smart."
Version: 5.2.2
A Google user
★
"worked great until 2 updates ago. I`ve written customer service twice.... no response. Went on ``Live Chat``.. no one ever responded. I can not program my clarisonic. It connects and says it has programmed but i can not get the blue smart light to light up and use the routine I want. 4.8 I wrote the email you told me to and still have no heard from them. The problem is NOT fixed. And I have uninstalled and reinstalled. Worse customer service I`ve ever experienced. worthless product without app."
Version: 4.2.2
"worked great until 2 updates ago. I`ve written customer service twice.... no response. Went on ``Live Chat``.. no one ever responded. I can not program my clarisonic. It connects and says it has programmed but i can not get the blue smart light to light up and use the routine I want. 4.8 I wrote the email you told me to and still have no heard from them. The problem is NOT fixed. And I have uninstalled and reinstalled. Worse customer service I`ve ever experienced. worthless product without app."
Version: 4.2.2
RA. J
★
"Very low cost app. Horrible service."
Version: 5.2.6
"Very low cost app. Horrible service."
Version: 5.2.6
A Google user
★
"All my routines are gone! Everything was working beautifully before this latest update. I haven`t used my Clarisonic in over a week, since the app updated. I go to use my Mia Smart Clarisonic to do my evening cleanse, and all my routines have disappeared! 😕 And SEVERAL attempts to add new routines have failed. It says they are synced to my device, but there are none. So I am completely unable to use the ``Smart`` setting at all! INCREDIBLY FRUSTRATING, NOT TO MENTION DISAPPOINTING!!! 😡😡"
Version: 5.1.0
"All my routines are gone! Everything was working beautifully before this latest update. I haven`t used my Clarisonic in over a week, since the app updated. I go to use my Mia Smart Clarisonic to do my evening cleanse, and all my routines have disappeared! 😕 And SEVERAL attempts to add new routines have failed. It says they are synced to my device, but there are none. So I am completely unable to use the ``Smart`` setting at all! INCREDIBLY FRUSTRATING, NOT TO MENTION DISAPPOINTING!!! 😡😡"
Version: 5.1.0
A Google user
★★★
"Not Very ``Smart.`` Just paid the $200. Ignored the negative reviews and thought well, maybe not me. I was wrong. After 3 attempts to sync with my phone it finally connected (logging all three attempts as an actual use). After quick survey ``custom routine`` was setup. Popup states to press the power button until the device moves to the newly created routine. It will not do so. Only options are the two built in ones. I have paid for a Mia Smart that isn`t."
"Not Very ``Smart.`` Just paid the $200. Ignored the negative reviews and thought well, maybe not me. I was wrong. After 3 attempts to sync with my phone it finally connected (logging all three attempts as an actual use). After quick survey ``custom routine`` was setup. Popup states to press the power button until the device moves to the newly created routine. It will not do so. Only options are the two built in ones. I have paid for a Mia Smart that isn`t."
A Google user
★
"just got a brand new Mia Smart amd it wont sync or accept the lot code. also doesnt have all the colors when trying to register the device. I got mint green and its not even on the list."
Version: 4.2.3
"just got a brand new Mia Smart amd it wont sync or accept the lot code. also doesnt have all the colors when trying to register the device. I got mint green and its not even on the list."
Version: 4.2.3
A Google user
★★
"App worked fine before the latest version. Now it crashes immediately upon opening every time. Can`t switch my cleansing routines now."
Version: 5.0.9
"App worked fine before the latest version. Now it crashes immediately upon opening every time. Can`t switch my cleansing routines now."
Version: 5.0.9
Freya Coldheart
★
"Disappointed. It`s really a shame spending so much money for the mia smart ,the brush heads etc & then can`t even use the app for it. I have contacted customer service multiple times & still can`t use the app. I have spent more time trying to fix the problem than I`ve actually been able to use this. Doesn`t show or sync my routines, when I log out it makes me re-register my already registered device & I`m frustrated with all this."
Version: 5.1.6
"Disappointed. It`s really a shame spending so much money for the mia smart ,the brush heads etc & then can`t even use the app for it. I have contacted customer service multiple times & still can`t use the app. I have spent more time trying to fix the problem than I`ve actually been able to use this. Doesn`t show or sync my routines, when I log out it makes me re-register my already registered device & I`m frustrated with all this."
Version: 5.1.6
A Google user
★
"The device can not be sync anymore! Your feedback is not working either! Fix it!"
Version: 4.2.3
"The device can not be sync anymore! Your feedback is not working either! Fix it!"
Version: 4.2.3
Lauren Larson
★
"Can`t sync routines anymore... making many of my attachments obsolete. Very frustrating. My device will no longer even operate on smart mode. This app has gotten worse with every update."
Version: 5.2.3
"Can`t sync routines anymore... making many of my attachments obsolete. Very frustrating. My device will no longer even operate on smart mode. This app has gotten worse with every update."
Version: 5.2.3
A Google user
★★
"The last update ruined this app. I can no longer sync routines or add brush heads. It was working fine until fairly recently, but unfortunately its now competely useless. Please fix it soon! 4/1/19 Update- It will sync the date and time now, but still cannot add a smart routine. It goes through the motions and says the routine has been added, but doesnt actually add on the device. i have uninstalled, reinstalled and re synced the app and Mia device numerous times now, and it still doesn`t work."
Version: 4.1.5
"The last update ruined this app. I can no longer sync routines or add brush heads. It was working fine until fairly recently, but unfortunately its now competely useless. Please fix it soon! 4/1/19 Update- It will sync the date and time now, but still cannot add a smart routine. It goes through the motions and says the routine has been added, but doesnt actually add on the device. i have uninstalled, reinstalled and re synced the app and Mia device numerous times now, and it still doesn`t work."
Version: 4.1.5
Cynthia Zepeda
★
"Doesn`t pair with my phone. It says unable to pair on the app"
Version: 5.2.6
"Doesn`t pair with my phone. It says unable to pair on the app"
Version: 5.2.6
Janie A
★★
"App used to work maybe at the beginning of the year. Had to download on a new phone and it had nothing saved from my profile. My mia smart won`t sync to it and it`s stuck on slow start up and smart mode. It doesn`t change to any modes or even change when i update the type of brush head and routine. I`ve emailed 2 times and no response either. Pretty bad since I just ordered new brush heads but at least I can use them on an older working device."
Version: 5.2.3
"App used to work maybe at the beginning of the year. Had to download on a new phone and it had nothing saved from my profile. My mia smart won`t sync to it and it`s stuck on slow start up and smart mode. It doesn`t change to any modes or even change when i update the type of brush head and routine. I`ve emailed 2 times and no response either. Pretty bad since I just ordered new brush heads but at least I can use them on an older working device."
Version: 5.2.3
Roxana Visan
★
"Awful app to use. I can`t see my routines anymore and can`t edit the ones that are generic."
Version: 5.2.6
"Awful app to use. I can`t see my routines anymore and can`t edit the ones that are generic."
Version: 5.2.6
A Google user
★
"Tried to use app with my Android Galaxy and it said it was only made for iphones."
"Tried to use app with my Android Galaxy and it said it was only made for iphones."
A Google user
★
"The app keeps deleting my routines."
Version: 5.1.0
"The app keeps deleting my routines."
Version: 5.1.0
A Google user
★
"Disappointing, first use and I wasn`t able to connect to the bluetooth."
Version: 5.1.0
"Disappointing, first use and I wasn`t able to connect to the bluetooth."
Version: 5.1.0
com.clarisonic.newapp
Installs: 10,000+
(48,723 at
2024-05-14 04:56:54)
Version: 5.2.6
Category: Health & Fitness
Pegi : Everyone
Publish Date : Aug 7, 2018
Update Date : 2020-09-01
Android Version : 7.0
Version: 5.2.6
Category: Health & Fitness
Pegi : Everyone
Publish Date : Aug 7, 2018
Update Date : 2020-09-01
Android Version : 7.0
Available on
Publisher
L`Oréal
L`Oréal S.A
14, rue Royale
75 008 Paris
http://www.clarisonic.com
google.digital.cdo@loreal.com
Privacy Policy
L`Oréal S.A
14, rue Royale
75 008 Paris
http://www.clarisonic.com
google.digital.cdo@loreal.com
Privacy Policy
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DESCRIPTION
Clarisonic App: Your perfect skincare partner
The Clarisonic companion app gives you access to everything you need to reach your skin goals.
GET TO KNOW YOUR DEVICE
Browse tips and tricks and view a complete how to video series to get familiar with your device features.
PERSONALIZED ROUTINES AND GUIDANCE
Take the skin quiz to get the right skincare routine recommendations for your skin type and concerns. Sync customizable routines to your connected Mia Smart device for cleansing, exfoliation, anti-aging massage, cooling eye massage, and makeup blending. You have the power to adjust the length and intensity of routines. Start the guided selfie tutorial to jump start routine the right way.
SET & MANAGE GOALS:
Select your skin goals and get recommendations to help you reach them. Track your daily usage and skin`s progress. Earn achievements as you use. Earn rewards for routine streaks.
STAY MOTIVATED
Set routine reminders to keep you on track and reach skin goals faster.
GET REWARDED
Join the loyalty rewards program. Upload receipts of Clarisonic purchases and track device usage to earn rewards for discounts, complimentary products, and access to exclusive events.
MANAGE DEVICE SETTINGS
Know exactly when to charge your Mia Smart device and when to replace your attachments.
Non-connected device users can learn more about their Clarisonic, view routines, and manually track progress.
The Clarisonic companion app gives you access to everything you need to reach your skin goals.
GET TO KNOW YOUR DEVICE
Browse tips and tricks and view a complete how to video series to get familiar with your device features.
PERSONALIZED ROUTINES AND GUIDANCE
Take the skin quiz to get the right skincare routine recommendations for your skin type and concerns. Sync customizable routines to your connected Mia Smart device for cleansing, exfoliation, anti-aging massage, cooling eye massage, and makeup blending. You have the power to adjust the length and intensity of routines. Start the guided selfie tutorial to jump start routine the right way.
SET & MANAGE GOALS:
Select your skin goals and get recommendations to help you reach them. Track your daily usage and skin`s progress. Earn achievements as you use. Earn rewards for routine streaks.
STAY MOTIVATED
Set routine reminders to keep you on track and reach skin goals faster.
GET REWARDED
Join the loyalty rewards program. Upload receipts of Clarisonic purchases and track device usage to earn rewards for discounts, complimentary products, and access to exclusive events.
MANAGE DEVICE SETTINGS
Know exactly when to charge your Mia Smart device and when to replace your attachments.
Non-connected device users can learn more about their Clarisonic, view routines, and manually track progress.
RECENT CHANGES
We are constantly developing new and improving existing features to give you the best Clarisonic experience.
What's New
- Bug fixes and performance improvements
What's New
- Bug fixes and performance improvements
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· read your contacts· find accounts on the device
Identity
· find accounts on the device· read your own contact card
Location
· precise location (GPS and network-based)· approximate location (network-based)
Other
· control Near Field Communication· control flashlight
· control vibration
· prevent device from sleeping
· access Bluetooth settings
· run at startup
· full network access
· view network connections
· set an alarm
· pair with Bluetooth devices
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data this app may collect
App activity
App interactions (Optional) : App functionality, AnalyticsApp info and performance
Crash logs (Optional) : App functionality, AnalyticsPersonal info
Email address (Optional) : App functionalityName (Optional) : App functionality
User IDs (Optional) : App functionality
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