BenefitWallet+
BenefitWallet+
View account info, pay providers or reimburse yourself, upload receipts & more.
Reviews
10.45%
0.43%
3.45%
8.28%
77.39%
★
★★
★★★
★★★★
★★★★★
221 rates
9 rates
73 rates
175 rates
1,636 rates
Comments
Brian Smith
★
"I have a payroll deposit in the thousands of dollars expected to be in my HSA account that hasn`t happened. I have bills to pay and it is unacceptable to expect me to pay out of pocket and then request a reimbursement because I know several people who have done this and haven`t been reimbursed for over a month now. This whole situation doesn`t smell right. You don`t mess with other people`s money and expect them to have unlimited amount of patience. Should I kiss my money goodbye?"
Version: 2.2.3
"I have a payroll deposit in the thousands of dollars expected to be in my HSA account that hasn`t happened. I have bills to pay and it is unacceptable to expect me to pay out of pocket and then request a reimbursement because I know several people who have done this and haven`t been reimbursed for over a month now. This whole situation doesn`t smell right. You don`t mess with other people`s money and expect them to have unlimited amount of patience. Should I kiss my money goodbye?"
Version: 2.2.3
Kevin Ruzich
★
"horrible service. worse than Motor vehicles. will deny claims with no info."
Version: 2.2.1
"horrible service. worse than Motor vehicles. will deny claims with no info."
Version: 2.2.1
Adam King
★
"App sucks, terrible company and rude support. They charge you fees left and right, I moved my money into fidelity to avoid the frustration"
Version: 2.2.1
"App sucks, terrible company and rude support. They charge you fees left and right, I moved my money into fidelity to avoid the frustration"
Version: 2.2.1
Matthew warn
★
"App is garbage..... It won`t let you log in and won`t let you register (even though i can log in to the web page) it said no user information found in system. customer service for mybenefit hsa sucks too. I`ve been on hold as i write this for a separate issue for 1 hour and 23 minutes on a monday at 10:30 am. The web page won`t reimburse you, and it won`t let you set up direct deposit. My benefit wallet hsa is junk. Will be swapping back to ppo next year."
Version: 2.2.2
"App is garbage..... It won`t let you log in and won`t let you register (even though i can log in to the web page) it said no user information found in system. customer service for mybenefit hsa sucks too. I`ve been on hold as i write this for a separate issue for 1 hour and 23 minutes on a monday at 10:30 am. The web page won`t reimburse you, and it won`t let you set up direct deposit. My benefit wallet hsa is junk. Will be swapping back to ppo next year."
Version: 2.2.2
Sara Frankel
★
"I was requested to install the new version of the app It doesn`t work. Doesn`t let me login"
Version: 2.2.2
"I was requested to install the new version of the app It doesn`t work. Doesn`t let me login"
Version: 2.2.2
ZARTENAI B
★★★
"can log into website but not the app it gives me a connection exception error called customer service twice no solution to this problem"
Version: 2.1.4
"can log into website but not the app it gives me a connection exception error called customer service twice no solution to this problem"
Version: 2.1.4
Derek Roberts
★★★★★
"Great benefits from my employer and quick service when needed."
Version: 2.2.2
"Great benefits from my employer and quick service when needed."
Version: 2.2.2
snoozeflu
★★
"App only works in portrait mode - many people nowadays use their tablet as a `mini PC` and require landscape mode to do this."
Version: 2.1.4
"App only works in portrait mode - many people nowadays use their tablet as a `mini PC` and require landscape mode to do this."
Version: 2.1.4
Elizabeth Ruiz
★
"Very limited information. Why have an app if you need to access the desktop version for submitting receipts, reading messages, and obtaining info. Etc..."
Version: 2.2.3
"Very limited information. Why have an app if you need to access the desktop version for submitting receipts, reading messages, and obtaining info. Etc..."
Version: 2.2.3
Stevi Ragland
★
"Even after you provide all information requested THREE DIFFERENT TIMES my claims have all been denied. Customer service was friendly and said they would request another review, but it shouldn`t be so hard to get my reimbursement. If I could give negative stars, I would. DO NOT ENROLL IN THIS SERVICE."
Version: 2.1.3
"Even after you provide all information requested THREE DIFFERENT TIMES my claims have all been denied. Customer service was friendly and said they would request another review, but it shouldn`t be so hard to get my reimbursement. If I could give negative stars, I would. DO NOT ENROLL IN THIS SERVICE."
Version: 2.1.3
Jeanette Jamandre
★
"Been trying to call for 2 days . It is only machine saying ``pls hold we will be with you shortly `` Very very disappointed. No customer service at all😠 And the rating is still 4.3???? Very questionable"
Version: 2.2.2
"Been trying to call for 2 days . It is only machine saying ``pls hold we will be with you shortly `` Very very disappointed. No customer service at all😠 And the rating is still 4.3???? Very questionable"
Version: 2.2.2
James McQueary
★★★
"There have been some recent improvements to the app that bring it up to 3 stars, most notably working biometric-linked login, and the ability to see and manage investments. Now I prefer it to the web site, if only to avoid the awkward way multi-factor authentication is handled there. It`s still missing a couple features available on the web site. The UI is plain, but mostly functional - if you can ignore loading screens in places you wouldn`t expect them and a couple other strange behaviors during navigation. UX needs more thought around things like default filters. The underlying service remains disappointing. Monthly fees if I let my ``checking`` balance fall below $3000 - most of a year for an unmarried user maxing out paycheck withholding, and worse if you use the HSA to pay for expenses. More monthly fees just for having investments, in addition to whatever your funds charge. I would recommend looking for an alternative provider, but not because of the app."
Version: 2.2
"There have been some recent improvements to the app that bring it up to 3 stars, most notably working biometric-linked login, and the ability to see and manage investments. Now I prefer it to the web site, if only to avoid the awkward way multi-factor authentication is handled there. It`s still missing a couple features available on the web site. The UI is plain, but mostly functional - if you can ignore loading screens in places you wouldn`t expect them and a couple other strange behaviors during navigation. UX needs more thought around things like default filters. The underlying service remains disappointing. Monthly fees if I let my ``checking`` balance fall below $3000 - most of a year for an unmarried user maxing out paycheck withholding, and worse if you use the HSA to pay for expenses. More monthly fees just for having investments, in addition to whatever your funds charge. I would recommend looking for an alternative provider, but not because of the app."
Version: 2.2
Patricia Montoya
★
"It sucks not helpful at all especially the phone customer service been on hold for over a hour"
Version: 2.2.1
"It sucks not helpful at all especially the phone customer service been on hold for over a hour"
Version: 2.2.1
Michael Lighthall
★
"There is no way to order replacement checks in the app."
Version: 2.2.3
"There is no way to order replacement checks in the app."
Version: 2.2.3
Brian Swanson
★
"App broken all day, keeps saying something went wrong, won`t show any transactions."
Version: 2.2.2
"App broken all day, keeps saying something went wrong, won`t show any transactions."
Version: 2.2.2
Kelli Temple
★
"What is the point of this app if you can`t take pictures for upload receipts?? If I have to take pics, email them to myself, then log in to the web from PC, then this app isn`t worth the storage space."
Version: 2.2.2
"What is the point of this app if you can`t take pictures for upload receipts?? If I have to take pics, email them to myself, then log in to the web from PC, then this app isn`t worth the storage space."
Version: 2.2.2
shelley peterson
★★
"You can make a payment to a provider through the app, but you cannot pull up data later to reference those payments. If I receive a bill and would like to verify that the provider has already been paid, I cannot do that through the app."
Version: 2.2.1
"You can make a payment to a provider through the app, but you cannot pull up data later to reference those payments. If I receive a bill and would like to verify that the provider has already been paid, I cannot do that through the app."
Version: 2.2.1
Table Flipper
★
"You can`t change your name in the app and the only method of contact in app is phone number."
Version: 2.2.1
"You can`t change your name in the app and the only method of contact in app is phone number."
Version: 2.2.1
David Kibler
★
"Horrible app, no way to reach a person for questions!"
Version: 2.2.2
"Horrible app, no way to reach a person for questions!"
Version: 2.2.2
Chris Long
★★★★★
"App works Great!!"
Version: 2.2.1
"App works Great!!"
Version: 2.2.1
com.conduent.bw
Installs: 50,000+
(92,756 at
2024-05-17 23:24:51)
Version: 2.5.3
Category: Finance
Pegi : Everyone
Publish Date : May 26, 2017
Update Date : 2024-03-01
Android Version : 7.0
Version: 2.5.3
Category: Finance
Pegi : Everyone
Publish Date : May 26, 2017
Update Date : 2024-03-01
Android Version : 7.0
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Screenshots
DESCRIPTION
BenefitWallet® brings you the latest generation of our interactive mobile application for Android devices.
The BenefitWallet mobile app helps you:
• Easily login using Touch ID or Face ID
• Open an HSA account and register as a First Time User
• Receive security code via text message
• View account balances and transaction history
• Make a payment or add a new claim
• Pay a provider
• Reimburse yourself
• Invest a portion of your HSA balance in mutual funds
• Accept dependent care provider signature to support day care claims
• Upload photo images of claims documentation
• Review claim and payment history
• Submit recurring claims and contributions
• Change and reset your password
• Tap to call the BenefitWallet Service Center
• Access our Resource Center for helpful educational materials
The BenefitWallet mobile app helps you:
• Easily login using Touch ID or Face ID
• Open an HSA account and register as a First Time User
• Receive security code via text message
• View account balances and transaction history
• Make a payment or add a new claim
• Pay a provider
• Reimburse yourself
• Invest a portion of your HSA balance in mutual funds
• Accept dependent care provider signature to support day care claims
• Upload photo images of claims documentation
• Review claim and payment history
• Submit recurring claims and contributions
• Change and reset your password
• Tap to call the BenefitWallet Service Center
• Access our Resource Center for helpful educational materials
RECENT CHANGES
What's New - Implemented updates to support the transition of MSA accounts to HealthEquity.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosOther
· full network access· reorder running apps
· prevent device from sleeping
· view network connections
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Device or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFiles and docs
Files and docs (Optional) : App functionalityFinancial info
User payment info (Optional) : App functionality, Account managementHealth and fitness
Health info (Optional) : App functionalityPersonal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementEmail address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality
Other info (Optional) : App functionality, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Data this app may collect
App info and performance
Crash logs (Optional) : App functionality, AnalyticsDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFiles and docs
Files and docs (Optional) : App functionalityFinancial info
User payment info (Optional) : App functionality, Account managementHealth and fitness
Health info (Optional) : App functionalityPersonal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementEmail address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality
Other info (Optional) : App functionality, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Account management
Photos and videos
Photos (Optional) : App functionality
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