Co-operative Bank BusinessHelp
Co-operative Bank BusinessHelp
Message our dedicated support team for help with your business banking.
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Comments
Dan Lyons
★
"The app doesn`t work, it won`t even let me sign up"
Version: 2.1.40
"The app doesn`t work, it won`t even let me sign up"
Version: 2.1.40
Simon Redding
★★★★
"Much better than Web based online banking but seems to only allow access to one account. I have three accounts for three organisations, with three fobs, but can`t use this app for them all - I have to choose one..."
Version: 2.1.38
"Much better than Web based online banking but seems to only allow access to one account. I have three accounts for three organisations, with three fobs, but can`t use this app for them all - I have to choose one..."
Version: 2.1.38
Andy Gardner
★
"So we need a shoddy second app to help us use the shoddy first app? Why not combine the two shoddy apps into one big shoddy app? Or better still, fix the first one so a second one isn`t needed. Again, this is amateur hour from a bunch of chancers that have no idea what a banking customer wants in 2023. I`ve advised this on the recurring questionaire I have to click through to use your service. Have a look at how Tide, Revolut, Starling, Monza do things - copy them to the letter."
Version: 2.1.40
"So we need a shoddy second app to help us use the shoddy first app? Why not combine the two shoddy apps into one big shoddy app? Or better still, fix the first one so a second one isn`t needed. Again, this is amateur hour from a bunch of chancers that have no idea what a banking customer wants in 2023. I`ve advised this on the recurring questionaire I have to click through to use your service. Have a look at how Tide, Revolut, Starling, Monza do things - copy them to the letter."
Version: 2.1.40
com.coop.nivo
Installs: 10,000+
(26,270 at
2024-05-19 06:36:42)
Version: 2.1.43
Category: Finance
Pegi : Everyone
Publish Date : Feb 1, 2023
Update Date : 2023-08-31
Android Version : 5.0
Version: 2.1.43
Category: Finance
Pegi : Everyone
Publish Date : Feb 1, 2023
Update Date : 2023-08-31
Android Version : 5.0
Available on
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Screenshots
DESCRIPTION
With The Co-operative Bank Business Help secure messaging app, you can send
messages to our dedicated customer support advisors wherever and whenever it
suits you.
Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.
You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.
Key features
Get help with your business banking queries
Chat with our dedicated customer support advisors
Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you
Who`s it for?
The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
What can I do?
You can use the app for help with your servicing queries including:
online banking support
security tokens set ups
card queries
transaction queries
messages to our dedicated customer support advisors wherever and whenever it
suits you.
Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.
You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.
Key features
Get help with your business banking queries
Chat with our dedicated customer support advisors
Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you
Who`s it for?
The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
What can I do?
You can use the app for help with your servicing queries including:
online banking support
security tokens set ups
card queries
transaction queries
RECENT CHANGES
This includes some minor enhancements and fixes. Get ready for more good stuff, heading your way soon.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· read your contactsDevice ID & call information
· read phone status and identityMicrophone
· record audioOther
· control vibration· full network access
· control Near Field Communication
· run at startup
· prevent device from sleeping
· Google Play license check
· view network connections
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Audio
Voice or sound recordings (Optional) : App functionality, Fraud prevention, security, and complianceFiles and docs
Files and docs (Optional) : App functionality, Fraud prevention, security, and complianceFinancial info
Other financial info (Optional) : App functionality, Fraud prevention, security, and complianceUser payment info (Optional) : App functionality, Fraud prevention, security, and compliance
Messages
Other in-app messages (Optional) : App functionality, Fraud prevention, security, and compliancePersonal info
Address (Optional) : App functionality, Fraud prevention, security, and complianceEmail address (Optional) : App functionality, Fraud prevention, security, and compliance
Name (Optional) : Fraud prevention, security, and compliance, Personalization, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Sexual orientation (Optional) : Fraud prevention, security, and compliance
User IDs (Optional) : Fraud prevention, security, and compliance
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and complianceVideos (Optional) : App functionality, Fraud prevention, security, and compliance
Data this app may collect
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Audio
Voice or sound recordings (Optional) : App functionality, Fraud prevention, security, and complianceFiles and docs
Files and docs (Optional) : App functionality, Fraud prevention, security, and complianceFinancial info
Other financial info (Optional) : App functionality, Fraud prevention, security, and complianceUser payment info (Optional) : App functionality, Fraud prevention, security, and compliance
Messages
Other in-app messages (Optional) : App functionality, Fraud prevention, security, and compliancePersonal info
Address (Optional) : App functionality, Fraud prevention, security, and complianceEmail address (Optional) : App functionality, Fraud prevention, security, and compliance
Name (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Sexual orientation (Optional) : Fraud prevention, security, and compliance
User IDs (Optional) : Fraud prevention, security, and compliance
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and complianceVideos (Optional) : App functionality, Fraud prevention, security, and compliance
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