A Google user
★
"Did not work to scan activation image with my fairphone 2; After Update: activation worked. After each update: activation needs to be renewed. very annoying"
Version: 7.0.13
A Google user
★
"Doesn`t work at all, I get an ``initialization error``, how am I supposed to check my bank account!? It`s a joke!"
Version: 5.0.5
A Google user
★
"I updated the app this morning on nexus 5x. It is not possible to scan the SecureSign because I only see a black screen. You should be testing the app more thoroughly before releasing the update on the store. Please fix ASAP!"
Version: 5.1.0
A Google user
★
"Inutilisable sur mon galaxy note"
Version: 5.0.5
Maida Wright
★★★★★
"I`ve had only a very positive experience so it`s almost hard to believe that this app is crashing so often...given some of the reviews. I do online banking a few times a week and it works very well."
Version: 7.6.4
A Google user
★
"worst app, annoying login with double screen"
A Google user
★★
"The device activation worked, but when trying to log in, it would not focus the camera on the code to recognise it. I had to ring the CS hotline to remove SecureSign from my internet banking."
A Google user
★★★
"Killed the Direct banking app."
Version: 7.3.2
Ismail Laabdi
★
"Terrible ! Always crashing when I scan a code"
Version: 7.6.4
A Google user
★★
"Securesign is working quite OK on one device. However, I use to reinstall my phone quite often and there is no other way than making a phone call to the helpdesk when you want to reinstall the app on a new phone. Plus, the person I had on the phone told me than I could setup on a second device to be able to recover when I get a new phone. He told me that it works on ChromeOS (Chromebooks), but it doesn`t. When I want to activate the 2nd device (chromeOS), it fails with error -505 when trying to capture the picture. Then, there was no easy way to revert back to one single device, as every time I tried to login on my regular comptuer, I was asked to register the 2nd device, which wasn`t possible ! Please Credit Suisse, you can make it better ... 2FA is good, but you must cover all use cases before releasing an 2FA app like this at least .... Only 3D-Secure/Swisscards is worse than this ...."
Version: 6.1.3
Reto Shkodra
★
"Sadly the app crashes more often than not... Totally useless when you need to make payments or download documents for the office but you actually can`t."
Version: 7.6.4
A Google user
★★★
"Mit Fehler. Beim Zuk 2 funktioniert alles aber beim Galaxy S6 ``Initiation Error - Permission denied`` ."
Version: 5.0.5
A Google user
★
"It doesn`t work on Step 1...."
Version: 5.2.0
Mario Bitter
★
"Catastrophy,.... you made the worst possible first handshake on meeting online. App cannot be setup as described, constant error messages, incapacitated support by phone and no register of costumer communication. Sorry, but if this is your service I look forward to close this account already....."
A Google user
★
"Unstable, unintuitive, and very, very poorly documented."
A Google user
★
"Till today worked perfectly, but now it tell`s me that my App is not activated. Come on guys, I use this like a year now. What happened?"
Version: 5.2.0
A Google user
★
"Useless, neither the app nor the helpline doesn`t work."
Version: 6.1.1
A Google user
★
"complete garbage. loses settings on update"
A Google user
★
"Wird die SecureId definitiv nicht weitergeführt. Finde dise App eine sehr schlechte lösung, gefahr, dass ich mein handy verliere ist viel grösser als dass ich die secureID verliere. Das macht das ganze einfach unnötig unsicher und viel komplizierter. Bitte secureID wieder einrichteb"
Version: 5.2.0
Vincent Munari
★
"Keep on crashing"
Version: 7.6.4