DACK
DACK
Use DACK for contactless check-in, mobile room-access, property guides, and more
Reviews
3.80%
0.63%
0.63%
8.23%
86.71%
★
★★
★★★
★★★★
★★★★★
6 rates
1 rates
1 rates
13 rates
137 rates
Comments
Todd G.
★★★
"Won`t allow me to accept the TOS. Can`t move forward and can`t create an account for unless I accept the TOS, but app does not all radial button to accept to change from empty status. So app is totally not usable. Update: Dack Support created an account for me and got it going. They did it quickly, but still weird that they have to."
Version: 1.24
"Won`t allow me to accept the TOS. Can`t move forward and can`t create an account for unless I accept the TOS, but app does not all radial button to accept to change from empty status. So app is totally not usable. Update: Dack Support created an account for me and got it going. They did it quickly, but still weird that they have to."
Version: 1.24
Prince Modar
★★
"So this app was working perfectly until I`m a few days from the start of my reservation. Now it doesn`t work at all"
Version: 1.21
"So this app was working perfectly until I`m a few days from the start of my reservation. Now it doesn`t work at all"
Version: 1.21
Emily Seidman
★
"Lost my reservation in upcoming view...app error said I have to ask the primary guest. That is me.like, I make the reservation. Filled out support request in app and it errors out. Literally how do I even see my in reservation???!??"
Version: 1.16.2
"Lost my reservation in upcoming view...app error said I have to ask the primary guest. That is me.like, I make the reservation. Filled out support request in app and it errors out. Literally how do I even see my in reservation???!??"
Version: 1.16.2
Simon Brown
★★★
"Hey I reserved a 5 guest room but the app won`t let me create an account because of a password bug. Please get back to me."
Version: 1.7
"Hey I reserved a 5 guest room but the app won`t let me create an account because of a password bug. Please get back to me."
Version: 1.7
Ryan P
★
"The only thing I want to do with this app is access my mobile key for a reservation I made on AirBNB. While trying to find my reservation, the app forces me to update my mobile number completely unprompted. I tried to do it using using my same number but it won`t let me."
Version: 1.31.3
"The only thing I want to do with this app is access my mobile key for a reservation I made on AirBNB. While trying to find my reservation, the app forces me to update my mobile number completely unprompted. I tried to do it using using my same number but it won`t let me."
Version: 1.31.3
NarayanManish
★★★★★
"Had an amazing experience with DACK! Fast response times and accommodating to my family needs during our vacation stay. It was highly convenient being able to use DACK for unlocking the unit, temperature control, and purchasing upsells. I highly recommend this app for anyone booking their next vacation! Thank you DACK for the fully automated guest experience and support!"
Version: 1.18
"Had an amazing experience with DACK! Fast response times and accommodating to my family needs during our vacation stay. It was highly convenient being able to use DACK for unlocking the unit, temperature control, and purchasing upsells. I highly recommend this app for anyone booking their next vacation! Thank you DACK for the fully automated guest experience and support!"
Version: 1.18
Bre Coburn
★
"App won`t load or open."
Version: 1.31.2
"App won`t load or open."
Version: 1.31.2
Billy Draper
★
"Unable to use this application for Haven Vacation Rentals. Once you install and open the DACK application and waiting for several minutes, a screen is displayed that reads: DACK ``Ooops! Sorry for the inconvenience... there is a connection difficulty. Issue was reported, please try again in a few minutes.`` Trying again in a few minutes does nothing. How can anyone use this to check into a rental? I am using the application on a Android phone, others have tried on a iPhone, same issue. We have tried using wireless and cellular, same message. We have uninstalled, reinstalled, same problem. The issue appears to be on your end. The version that installed on my phone was 1.17.2. A response on one of the comments was to redownload the 1.17.3 download... I am not able to download that as it does not appear to be published. Can someone have a look at this issue? It appears our check in is dependent on a non functioning application."
Version: 1.17.2
"Unable to use this application for Haven Vacation Rentals. Once you install and open the DACK application and waiting for several minutes, a screen is displayed that reads: DACK ``Ooops! Sorry for the inconvenience... there is a connection difficulty. Issue was reported, please try again in a few minutes.`` Trying again in a few minutes does nothing. How can anyone use this to check into a rental? I am using the application on a Android phone, others have tried on a iPhone, same issue. We have tried using wireless and cellular, same message. We have uninstalled, reinstalled, same problem. The issue appears to be on your end. The version that installed on my phone was 1.17.2. A response on one of the comments was to redownload the 1.17.3 download... I am not able to download that as it does not appear to be published. Can someone have a look at this issue? It appears our check in is dependent on a non functioning application."
Version: 1.17.2
Gabrielle Clark
★★★
"An Airbnb I stayed in required this app to access the home. It worked fine as an app to unlock the doors. But everytime I would open the app, I would get a pop-up asking for permission to send me notifications. I 100% understand asking for permission, but if I`ve already said no you don`t need to ask again (and again and again). It added an additional & unnecessary step to something as simple as unlocking a door, and annoyed me in the process. I immediately uninstalled the app after my stay."
"An Airbnb I stayed in required this app to access the home. It worked fine as an app to unlock the doors. But everytime I would open the app, I would get a pop-up asking for permission to send me notifications. I 100% understand asking for permission, but if I`ve already said no you don`t need to ask again (and again and again). It added an additional & unnecessary step to something as simple as unlocking a door, and annoyed me in the process. I immediately uninstalled the app after my stay."
James Fulcher
★
"App froze and didn`t work. Also - why does it require permission to access my contacts?"
"App froze and didn`t work. Also - why does it require permission to access my contacts?"
Jeffrey Ryan
★
"This app is garbage. It freezes, goes unresponsive, and gets locked into a flashing screen. Great idea, terrible execution."
Version: 1.17.1
"This app is garbage. It freezes, goes unresponsive, and gets locked into a flashing screen. Great idea, terrible execution."
Version: 1.17.1
Francy Acosta
★
"This app keeps saying it needs an update and will not let you access the app and when you go into the Playstore you don`t even get the latest version"
Version: 1.21
"This app keeps saying it needs an update and will not let you access the app and when you go into the Playstore you don`t even get the latest version"
Version: 1.21
Reena Narayan
★★★★★
"Amazing travel app!"
Version: 1.9
"Amazing travel app!"
Version: 1.9
Sheetal Jain
★★★★
"This app has kicked into updates mode. It says an update is required and takes us to play store. I am on Google pixel 6. My wife also faces the same issue. She had sanding Galaxy s21. Update: I got a response back from support within 30 minutes and they fixed the issue."
Version: 1.21
"This app has kicked into updates mode. It says an update is required and takes us to play store. I am on Google pixel 6. My wife also faces the same issue. She had sanding Galaxy s21. Update: I got a response back from support within 30 minutes and they fixed the issue."
Version: 1.21
mandie nauck
★
"Can`t register. NO passwords are good enough."
Version: 1.8
"Can`t register. NO passwords are good enough."
Version: 1.8
lerone Tibi
★★★★★
"intuative and easy to use. That`s how travel should be!"
Version: 1.12
"intuative and easy to use. That`s how travel should be!"
Version: 1.12
ST W
★
"SOOO FRUSTRATING!!!I just want to pay for parking and as soon as I click it boots me out of the app. If I don`t have parking when I get there I`m going to be PISSED!"
Version: 1.15
"SOOO FRUSTRATING!!!I just want to pay for parking and as soon as I click it boots me out of the app. If I don`t have parking when I get there I`m going to be PISSED!"
Version: 1.15
Sloan Mannino
★★★★★
"I LOVE IT. I had no idea I could purchase a bike rental at the place I`m staying at until I saw it in this app! Very cool. Hope it`s at the next place I stay on my next trip!"
Version: 1.9.2
"I LOVE IT. I had no idea I could purchase a bike rental at the place I`m staying at until I saw it in this app! Very cool. Hope it`s at the next place I stay on my next trip!"
Version: 1.9.2
Af saba
★★★★★
"Easy to use app and a convenient concept. I`m definitely gonna keep using it for my booking."
Version: 1.17.2
"Easy to use app and a convenient concept. I`m definitely gonna keep using it for my booking."
Version: 1.17.2
com.dackinc.www
Installs: 10,000+
(34,876 at
2024-03-09 06:54:38)
Version: 1.44.2
Category: Travel & Local
Pegi : Everyone
Publish Date : Jan 28, 2021
Update Date : 2024-01-26
Android Version : Varies with device
Version: 1.44.2
Category: Travel & Local
Pegi : Everyone
Publish Date : Jan 28, 2021
Update Date : 2024-01-26
Android Version : Varies with device
Available on
Publisher
DACK INC
12100 Wilshire Blvd. Suite 800
Los Angeles, CA 90025
https://dackinc.com/
cnill@dackinc.com
Privacy Policy
12100 Wilshire Blvd. Suite 800
Los Angeles, CA 90025
https://dackinc.com/
cnill@dackinc.com
Privacy Policy
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Screenshots
DESCRIPTION
Use DACK for contactless check-in, mobile room-access, property guides, and more.
- Contact-free check-in: With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check-in and utilize a mobile key or key codes for access.
- Property guide: With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more.
- Contact-free check-in: With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check-in and utilize a mobile key or key codes for access.
- Property guide: With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more.
RECENT CHANGES
Bug Fixes and Enhancements.
DATA SAFETY AND SECURITY
This app has access to
Contacts
· read your contactsDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Other
· pair with Bluetooth devices· prevent device from sleeping
· full network access
· view network connections
· connect and disconnect from Wi-Fi
· reorder running apps
· control Near Field Communication
· access Bluetooth settings
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsOther user-generated content (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Contacts
Contacts (Optional) : App functionalityDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFinancial info
Purchase history (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality
Personal info
Address (Optional) : App functionality, Fraud prevention, security, and complianceEmail address (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance
Phone number (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance
User IDs (Optional) : App functionality, Analytics
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and complianceData this app may collect
App activity
App interactions (Optional) : AnalyticsOther user-generated content (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Contacts
Contacts (Optional) : App functionalityDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFinancial info
Purchase history (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality
Messages
Emails (Optional) : App functionalitySMS or MMS (Optional) : App functionality
Personal info
Address (Optional) : App functionality, Fraud prevention, security, and complianceEmail address (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance
Phone number (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Analytics
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and compliance
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