Dexcom Follow
Dexcom Follow
Dexcom Follow - Monitor a Loved One’s Glucose Wherever You Are!
Reviews
32.10%
18.33%
11.45%
7.74%
30.38%
★
★★
★★★
★★★★
★★★★★
1,124 rates
642 rates
401 rates
271 rates
1,064 rates
Comments
Paige
★★★
"As of this last week, all of a sudden, my app crashes ALL THE TIME. Even if it`s just running in the background, it crashes. What`s up? Can we get an update? I use this to help keep my sister safe so I want it working!!"
Version: 4.5.0
"As of this last week, all of a sudden, my app crashes ALL THE TIME. Even if it`s just running in the background, it crashes. What`s up? Can we get an update? I use this to help keep my sister safe so I want it working!!"
Version: 4.5.0
Jim Trussel
★
"Does not run on Pixel 6 pro. Can not accept EULA. Was told by support that the lastest version of Android 13 is not supported. How can you not support Android?"
Version: 4.5.0
"Does not run on Pixel 6 pro. Can not accept EULA. Was told by support that the lastest version of Android 13 is not supported. How can you not support Android?"
Version: 4.5.0
Sarah M
★
"Does not work on s21 fe will download but won`t open"
Version: 4.5.0
"Does not work on s21 fe will download but won`t open"
Version: 4.5.0
Samraj Ponraj
★
"Intermittent service stoppage"
Version: 4.5.0
"Intermittent service stoppage"
Version: 4.5.0
Taz Flynn
★★
"No matter if you silence the notifications or turn everything off, if you`re ringer is up it`ll go off. The opposite also applies. When you have everything up and all your notifications on, the damn thing won`t make a sound. It`s infuriating"
Version: 4.5.0
"No matter if you silence the notifications or turn everything off, if you`re ringer is up it`ll go off. The opposite also applies. When you have everything up and all your notifications on, the damn thing won`t make a sound. It`s infuriating"
Version: 4.5.0
DeAngelo Johnson
★★★★★
"Verey helpful when I lose my device"
Version: 4.5.0
"Verey helpful when I lose my device"
Version: 4.5.0
Terry Dawkins
★★
"Ever since Samsung updated my phone I get no readings. I have a Galaxy S21 Ultra."
Version: 4.5.0
"Ever since Samsung updated my phone I get no readings. I have a Galaxy S21 Ultra."
Version: 4.5.0
Paula Fairchild
★
"Constantly have to reinstall app after every new sensor start in order to follow my t1ds readings. I`ve called tech support over and over. I shouldn`t have to delete reinstall and then get invited to follow every time we do a sensor change."
Version: 4.5.0
"Constantly have to reinstall app after every new sensor start in order to follow my t1ds readings. I`ve called tech support over and over. I shouldn`t have to delete reinstall and then get invited to follow every time we do a sensor change."
Version: 4.5.0
laura ashley
★
"My husband is unable to download and monitor my safety because dexcom is a year behind in updating their apps to work with Samsung galaxy s22 ultra. This is beyond frustrating and really makes me want to quit using dexcom altogether. This is a huge problem in every support group I`m in and many people are beyond frustrated."
Version: 4.5.0
"My husband is unable to download and monitor my safety because dexcom is a year behind in updating their apps to work with Samsung galaxy s22 ultra. This is beyond frustrating and really makes me want to quit using dexcom altogether. This is a huge problem in every support group I`m in and many people are beyond frustrated."
Version: 4.5.0
Tammy Pastor
★
"Don`t rely on it - false sense of security! Couple weeks ago gave false `No data` yet I could see the bar graph. Now, not sending the notifications or alarms. Daughter was in 40`s and 50`s this morning. She is an adult and I don`t live with her but use this to call her when alarms go off. Again have a bar graph but no alerts. Deserves zero stars!"
Version: 4.5.0
"Don`t rely on it - false sense of security! Couple weeks ago gave false `No data` yet I could see the bar graph. Now, not sending the notifications or alarms. Daughter was in 40`s and 50`s this morning. She is an adult and I don`t live with her but use this to call her when alarms go off. Again have a bar graph but no alerts. Deserves zero stars!"
Version: 4.5.0
Mark Seip
★
"A new update, but the App is still broken and crashes when you chage how long between repeats. Then you get the BS response that you want to follow up with us, but do nothing about it."
Version: 4.5.0
"A new update, but the App is still broken and crashes when you chage how long between repeats. Then you get the BS response that you want to follow up with us, but do nothing about it."
Version: 4.5.0
UniQue 1
★
"Stopped working i cant get any reading as a follower"
Version: 4.5.0
"Stopped working i cant get any reading as a follower"
Version: 4.5.0
mark bousquet
★★★
"There is no excuse to be continuously getting no data readings when my kid`s monitor is transmitting just fine. He is a new diagnosis and we`re already nervous about his return to school. I expect better"
Version: 4.5.0
"There is no excuse to be continuously getting no data readings when my kid`s monitor is transmitting just fine. He is a new diagnosis and we`re already nervous about his return to school. I expect better"
Version: 4.5.0
kat wilson
★★★★★
"this app can be a life saver! very easy to use!"
Version: 4.5.0
"this app can be a life saver! very easy to use!"
Version: 4.5.0
Jeremy Smith
★
"It was awesome for about 4 months now it constantly says no data wich makes it hard to monitor my wife`s levels. She has a brain injury so I need to always know her levels due to the fact she can no longer wake herself up when in a low sugar level. Please fix your system!"
Version: 4.5.0
"It was awesome for about 4 months now it constantly says no data wich makes it hard to monitor my wife`s levels. She has a brain injury so I need to always know her levels due to the fact she can no longer wake herself up when in a low sugar level. Please fix your system!"
Version: 4.5.0
YANNA BROWN
★★★
"Expensive But love the reading, easy install easy to download. However, this should be covered with all type of insurance."
Version: 4.5.0
"Expensive But love the reading, easy install easy to download. However, this should be covered with all type of insurance."
Version: 4.5.0
JW
★★
"Apped stopped working. I uninstalled and reinstalled to see if that would fix the issue but now it won`t even open. Not good when you`re trying to monitor a loved one."
Version: 4.5.0
"Apped stopped working. I uninstalled and reinstalled to see if that would fix the issue but now it won`t even open. Not good when you`re trying to monitor a loved one."
Version: 4.5.0
Kaiti Driskell
★★★★
"Good app but needs add on for galaxy wearOS"
Version: 4.5.0
"Good app but needs add on for galaxy wearOS"
Version: 4.5.0
Russell
★
"Basic app, nothing more. I should be able to change the alarm settings, notification settings. I`m only following. And receiving alarms that I`m not receiving any data is annoying."
Version: 4.5.0
"Basic app, nothing more. I should be able to change the alarm settings, notification settings. I`m only following. And receiving alarms that I`m not receiving any data is annoying."
Version: 4.5.0
Belinda Rivas
★★★★
"Mine has been working perfectly until today. And i had the app a year. Its supposed to update me on my sons sugars and today it takes forever to load and keeps saying no data but he has the numbers on his phone perfectly. This follow app needs improving. If i want to check his sugar i click on the app and it give me a loading circle and never loads.. Thats not good."
Version: 4.5.0
"Mine has been working perfectly until today. And i had the app a year. Its supposed to update me on my sons sugars and today it takes forever to load and keeps saying no data but he has the numbers on his phone perfectly. This follow app needs improving. If i want to check his sugar i click on the app and it give me a loading circle and never loads.. Thats not good."
Version: 4.5.0
com.dexcom.follow
Installs: 500,000+
(582,613 at
2024-06-18 12:29:33)
Version: 4.6.0
Category: Medical
Pegi : Everyone
Publish Date : Jun 1, 2015
Update Date : 2023-03-21
Android Version : 9
Version: 4.6.0
Category: Medical
Pegi : Everyone
Publish Date : Jun 1, 2015
Update Date : 2023-03-21
Android Version : 9
Available on
Publisher
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Screenshots
DESCRIPTION
The Dexcom Follow app is part of the Dexcom SHARE® system.
Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow is the perfect companion to your loved one’s Dexcom CGM, connecting you to those nearest and dearest to you, even when they’re far away. Through secure wireless connections, Dexcom Follow allows you to view and follow the glucose levels, trends and data of your loved ones.
Whether you have a child who is in college, an elderly parent who lives in another state, or a spouse who is going on a business trip, Dexcom Follow is there to keep you connected and informed.
With Dexcom Follow, you can:
• Monitor your loved one’s glucose activity at school or across the country.
• Receive glucose information from up to 10 different Sharers – children, friends, or other loved ones.
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside the norm.
Customer Reviews
This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.
Dexcom is required to follow up with customers regarding product-related complaints. If
Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.
Dexcom Follow is the perfect companion to your loved one’s Dexcom CGM, connecting you to those nearest and dearest to you, even when they’re far away. Through secure wireless connections, Dexcom Follow allows you to view and follow the glucose levels, trends and data of your loved ones.
Whether you have a child who is in college, an elderly parent who lives in another state, or a spouse who is going on a business trip, Dexcom Follow is there to keep you connected and informed.
With Dexcom Follow, you can:
• Monitor your loved one’s glucose activity at school or across the country.
• Receive glucose information from up to 10 different Sharers – children, friends, or other loved ones.
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside the norm.
Customer Reviews
This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.
Dexcom is required to follow up with customers regarding product-related complaints. If
Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
RECENT CHANGES
Performance enhancements and bug fixes.
DATA SAFETY AND SECURITY
This app has access to
Device ID & call information
· read phone status and identityOther
· prevent device from sleeping· view network connections
· connect and disconnect from Wi-Fi
· full network access
· run at startup
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data this app may collect
App activity
App interactions (Optional) : App functionality, AnalyticsOther user-generated content (Optional) : App functionality, Personalization, Account management
App info and performance
Crash logs (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance
Other app performance data (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance
Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account managementHealth and fitness
Health info (Optional) : App functionalityMessages
Other in-app messages (Optional) : App functionality, Developer communications, Account managementPersonal info
Email address (Optional) : App functionality, Developer communications, Fraud prevention, security, and compliance, Account managementName (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Photos and videos
Photos (Optional) : Personalization, Account management
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