Hugh Jensen
★
"Doesn`t always video all motions range is inconsistent. Big time delay between video and notifications. Very disappointed with this product. Now indoor bell not working and can`t replace it ...thoroughly upset and disappointed"
Version: 2.6.5
Bryan Hathaway
★
"Gives false info about free cloud storage when in fact you need to pay a monthly subscription"
Version: 2.6.5
L. Ellison
★
"I was happy in the beginning however now that I`ve been a victim of a crime and the camera was able to capture crime in progress, it didn`t record and now I cannot connect to the app. I have 2 cameras on the app and attempting to add the 3rd to replace the camera that was stolen. Who helps? Where`s emergency customer service? How do I access my cloud when app doesn`t respond?"
Sabrina Brown
★
"Won`t stay on wifi!"
Version: 2.6.5
Marian
★
"The video doorbell V7 came with free cloud. So I was able to download this app which came with the said free cloud. Suddenly with no warning they want to start charging. That wasn`t why I bought it. So it isn`t good is IT UPDATE: 20/03/23 There is review on Google play where someone states that you are not charging anymore.Are they lying? They said: We only provide seven days of free cloud storage service here, and we need to purchase it later They are a disgrace."
Version: 2.6.5
P A
★
"ZERO STARS -- THIS APP GOT SO BAD -2nd UPDATE- Run don`t walk away, RECOMMEND if you haven`t purchased product for this app DO NOT PURCHASE !! App & product support for app NOW SO BAD I removed over $500 of hardware as I was waisting ⚠️ HOURS Upon HOURS trying to repair failures and Lagging!! WHAT MANY others state is true, app is slow to notify, other issues, it`s fine first month or 2 after updates start the reliability is diminished... Deleted Paid Account after over 2 years GOT SO HORRIBLE!!"
Version: 2.5.3
Sonia Dignum
★
"Has worked brilliantly for months, but today it`s gone from being able to view the last 3 days of footage for free, to 0 days - it now won`t let me view anything without paying a subscription, which means it`s completely useless (unless I want to pay £30 a year) . It changed to the 0 days without any warning or correspondence from Aiwit. Will now be looking to purchase a different model elsewhere."
Hugiez1
★
"Sometimes, I`ll get notification when a person is walking up towards the door AFTER they approach the door and left. Where`s the security in this factor? Camera picks up shadows from leafs blowing 100%, and seldom picks up human activity. And yes, I have my settings on high alert"
Version: 2.6.5
Fery Bakos
★
"Very bad app. Notification is late, no notification when someone rings at the door to answer. Very weak customer service. After 1 month you cannot look back at any video, only if you pay the cloud storage."
Version: 2.6.5
ribboy
★
"STAY AWAY FROM ANY AIWIT PRODUCTS Suddenly being told that the 3 day cloud storage is no longer a thing. They expect you to pay extra for storage even though their app is rubbish most of the time. Constantly logging you out, taking about a minute to load the live camera when someone rings the doorbell (they have already gone by the time it loads). Just a bad service all round."
Version: 2.6.5
Michael Howell
★
"They require sub to see any videos"
Version: 2.6.5
Lis Broaden
★
"It doesn`t work no fault of mine, no support to get it working."
Version: 2.6.4
Larry Roy
★★★★★
"Great! Easy to use."
Version: 2.6.5
Kiran Chahal (Kay)
★
"Do not but this doorbell! They need to take their product off or edit it on Amazon due to false advertising claiming to have free 3 day videos when it`s obviously not. It was free 2 years ago. Now, after the update, it`s blocked asking for payment for a yearly subscription to view motion captured events."
Version: 2.6.5
Charles Bennett
★
"Absolutely awful ! Could not get app to work on my phone."
James Neal
★
"No longer have 3 days free of backup videos. Don`t buy this product."
Version: 2.6.5
Carol B
★
"At first I did have to paid anything stints it`s update I have to pay just to witch the video recorder I did have to before it`s not right it should be free I haven Eva had it long Eva"
Version: 2.6.5
Hasna Sudish
★
"The worst experience. The notification shows up after a minute after the bell is rung. The bell itself is a flop design. The chime rings everytime there`s a power fluctuation. When contacted the customer service they say it will be like that. They can`t help it."
Version: 2.6.5
Steve Cope
★
"The free storage is now finished. This used to be a decent enough door camera, good value and the three day storage was a winner. I might as well install my old Ring system again, I swapped as Ring kind of annoyed me. Now I`ve got to pay for this, it`s hard to overlook the fact that the ring camera is better quality albeit at three times the price. A shame really,I did like this system"
Elie Eid
★
"I purchased the cloud storage but it was never activated. Very bad customer support just saying sorry you have to purchase again. Scam app..."
Version: 2.6.4