Heine Bros Coffee
Heine Bros Coffee
Order ahead, pay, and earn points for free coffee.
Reviews
31.78%
14.95%
8.41%
3.74%
41.12%
★
★★
★★★
★★★★
★★★★★
34 rates
16 rates
9 rates
4 rates
44 rates
Comments
Katelynne Perry
★
"Disappointed my rewards didn`t carry over and my old account won`t transfer over either. Will be deleting."
Version: 2247
"Disappointed my rewards didn`t carry over and my old account won`t transfer over either. Will be deleting."
Version: 2247
Bryan Reed
★
"There was no warning about phasing out the old app, which worked fantastic. I have been unable to log into the new app with my current account and appear to have lost my standing in the highest tier along with loads of unredeemed points. I`m the one who feels like a bitter, roasted bean. I sure hope that Heine Brothers does something to help devoted loyal customers."
Version: 2203
"There was no warning about phasing out the old app, which worked fantastic. I have been unable to log into the new app with my current account and appear to have lost my standing in the highest tier along with loads of unredeemed points. I`m the one who feels like a bitter, roasted bean. I sure hope that Heine Brothers does something to help devoted loyal customers."
Version: 2203
Abby S (enigmaticAntilogy)
★★★
"Went to get my birthday reward today after being unable to place a mobile order through the app, only to be told they changed the company they go through for the app and that I needed to delete and reinstall. Wasted my $5 birthday reward because I didn`t even know there was a new app. I just got an email reminder a day ago that my reward was expiring, still no info about there being a new app. I`m willing to give this new one a chance, but I would have liked some sort of warning that it updated."
Version: 2247
"Went to get my birthday reward today after being unable to place a mobile order through the app, only to be told they changed the company they go through for the app and that I needed to delete and reinstall. Wasted my $5 birthday reward because I didn`t even know there was a new app. I just got an email reminder a day ago that my reward was expiring, still no info about there being a new app. I`m willing to give this new one a chance, but I would have liked some sort of warning that it updated."
Version: 2247
Quinten Lambert
★
"My account is gone, and my thousands of reward points are gone. I lost the caboose tier as well. Hitting ``forgot password`` never sends an email despite it being clearly the email tied to my account in the old app. This is an absolute waste of my time, and my loyalty to the brand is soured. Fix your app."
Version: 2203
"My account is gone, and my thousands of reward points are gone. I lost the caboose tier as well. Hitting ``forgot password`` never sends an email despite it being clearly the email tied to my account in the old app. This is an absolute waste of my time, and my loyalty to the brand is soured. Fix your app."
Version: 2203
Grace Missi
★
"the app isn`t working very well. I had birthday reward and a free drink and it wouldn`t let me redeem."
Version: 2203
"the app isn`t working very well. I had birthday reward and a free drink and it wouldn`t let me redeem."
Version: 2203
Robyn Miller
★
"Account didn`t phase over from the previous app and lost my points and reward tier. Way to start off the new year. Whenever they get the app fixed, it is still a downgrade since you can`t even pick what you want from the rewards, and it tops out at 1500. Guess scooters gained a new customer."
Version: 2203
"Account didn`t phase over from the previous app and lost my points and reward tier. Way to start off the new year. Whenever they get the app fixed, it is still a downgrade since you can`t even pick what you want from the rewards, and it tops out at 1500. Guess scooters gained a new customer."
Version: 2203
Danielle Wright
★★
"It doesn`t even work. The last 2 times I went to buy coffee it wouldn`t even scan. Support did add the point to my account, and were very quick to get back with me, but I can`t even use them. Also it looks like the only reward now is a bakery item. I hope that`s not the case. I don`t even eat any of the items."
Version: 2203
"It doesn`t even work. The last 2 times I went to buy coffee it wouldn`t even scan. Support did add the point to my account, and were very quick to get back with me, but I can`t even use them. Also it looks like the only reward now is a bakery item. I hope that`s not the case. I don`t even eat any of the items."
Version: 2203
Zach Watson
★
"My account, in fact, did NOT phase over like they said. I was Caboose, too. It`s such a shame, and I won`t be going there until it`s fixed."
Version: 2247
"My account, in fact, did NOT phase over like they said. I was Caboose, too. It`s such a shame, and I won`t be going there until it`s fixed."
Version: 2247
David Begone
★★★★
"I had problems with the app shutting down before I could order. It finally worked, and I hope it continues to work."
Version: 2203
"I had problems with the app shutting down before I could order. It finally worked, and I hope it continues to work."
Version: 2203
Liz Roberts
★
"I can`t reset my password, because I never used the password before. Every time, I request an email to be sent to rest the password, nothing happens 😫. So, I can`t log in, can`t use the pay feature, and can`t earn points on purchases!!!"
Version: 2203
"I can`t reset my password, because I never used the password before. Every time, I request an email to be sent to rest the password, nothing happens 😫. So, I can`t log in, can`t use the pay feature, and can`t earn points on purchases!!!"
Version: 2203
Cheryl Wilbur
★★
"The new app is so slow, and when I finally got through picking my location I had to force start 4 times to even get to start an order"
Version: 2247
"The new app is so slow, and when I finally got through picking my location I had to force start 4 times to even get to start an order"
Version: 2247
Moni Ion
★
"The app doesn`t recognize my account that I`ve had for years and I`ve tried changing my password. `forgot password` from the app doesn`t work, the emails just don`t send, not even into spam. I`ve gone through the website itself to change my password, changed it there, but the app still doesn`t recognize the new login. I can`t access the rewards I have for my birthday at all."
Version: 2203
"The app doesn`t recognize my account that I`ve had for years and I`ve tried changing my password. `forgot password` from the app doesn`t work, the emails just don`t send, not even into spam. I`ve gone through the website itself to change my password, changed it there, but the app still doesn`t recognize the new login. I can`t access the rewards I have for my birthday at all."
Version: 2203
com.heinebroscoffee.android.app
Installs: 1,000+
(3,190 at
2024-05-18 23:04:54)
Version: 2642
Category: Food & Drink
Pegi : Everyone
Publish Date : Oct 20, 2023
Update Date : 2024-05-15
Android Version : 7.0
Version: 2642
Category: Food & Drink
Pegi : Everyone
Publish Date : Oct 20, 2023
Update Date : 2024-05-15
Android Version : 7.0
Available on
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DESCRIPTION
The Heine Bros Coffee app makes your coffee wait for you. Order ahead and pickup in cafe or the drive-thru. Work your way up to Caboose status and earn free coffee and treats along the way.
Order Ahead
Coffee is best when it’s customized to you. Scroll through all our menu items and make them exactly what you want. When you Order Ahead, you skip the complicated ordering process and ensure that your drink is the drink you came for.
Scan-to-Pay
Load money or a gift card onto the app, or link a credit card. Simply show your code, the barista scans, and you’ve simultaneously paid for your order and earned loyalty points. As quick as a mobile wallet, but with all the rewards.
Earn Points & Redeem
With every purchase, you earn points that you can redeem on an item from the rewards store. Save up over time and take home a bag of coffee! Always check the app and your notifications for app only promotions and exclusive access.
Gift Cards and Coupons
Add a gift card or coupon to your app and spend it like cash! Easy manage all your funds in one place. Even send a gift card to a friend for the ultimate pick-me-up!
Store Locator
Not sure where your nearest Heine Bros location is? Find it on the app and with one click hop over to your favorite navigation, and you’re on your way.
Order Ahead
Coffee is best when it’s customized to you. Scroll through all our menu items and make them exactly what you want. When you Order Ahead, you skip the complicated ordering process and ensure that your drink is the drink you came for.
Scan-to-Pay
Load money or a gift card onto the app, or link a credit card. Simply show your code, the barista scans, and you’ve simultaneously paid for your order and earned loyalty points. As quick as a mobile wallet, but with all the rewards.
Earn Points & Redeem
With every purchase, you earn points that you can redeem on an item from the rewards store. Save up over time and take home a bag of coffee! Always check the app and your notifications for app only promotions and exclusive access.
Gift Cards and Coupons
Add a gift card or coupon to your app and spend it like cash! Easy manage all your funds in one place. Even send a gift card to a friend for the ultimate pick-me-up!
Store Locator
Not sure where your nearest Heine Bros location is? Find it on the app and with one click hop over to your favorite navigation, and you’re on your way.
DATA SAFETY AND SECURITY
This app has access to
Location
· precise location (GPS and network-based)· approximate location (network-based)
Other
· run at startup· prevent device from sleeping
· access Bluetooth settings
· view network connections
· full network access
· pair with Bluetooth devices
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsFinancial info
Purchase history (Optional) : Fraud prevention, security, and complianceUser payment info (Optional) : Fraud prevention, security, and compliance
Personal info
Address (Optional) : Advertising or marketing, Fraud prevention, security, and complianceEmail address (Optional) : Advertising or marketing, Fraud prevention, security, and compliance
Name (Optional) : Advertising or marketing, Fraud prevention, security, and compliance
Other info (Optional) : Advertising or marketing, Fraud prevention, security, and compliance
Phone number (Optional) : Advertising or marketing, Fraud prevention, security, and compliance
User IDs (Optional) : Advertising or marketing, Fraud prevention, security, and compliance
Data this app may collect
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsFinancial info
Purchase history (Optional) : App functionality, AnalyticsUser payment info (Optional) : App functionality, Analytics
Personal info
Address (Optional) : App functionality, Analytics, Advertising or marketing, Account managementEmail address (Optional) : App functionality, Analytics, Advertising or marketing, Account management
Name (Optional) : App functionality, Advertising or marketing, Account management
Other info (Optional) : App functionality, Analytics, Advertising or marketing, Account management
Phone number (Optional) : App functionality, Analytics, Advertising or marketing, Account management
User IDs (Optional) : App functionality, Analytics, Advertising or marketing, Account management
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