Ronan O`Connor
★
"Very poor app. Limited functionality in comparison to alternatives and now requires a subscription. Will look at alternatives"
Version: 5.5.1.0004
Sharon Hala (TeiMoney Beats)
★
"Cancel subscription"
Version: 5.8.1.0001
David Harman
★
"Don`t get this system, there is a charge for using this app, it was ok when it was free to use, but poor for a fee, NOT ONLY HAS IT CHANGED MY REVIEW, IT STOPPED ME EXPANDING IT JUST HAD 2 CAMERAS INSTALLED WITH GUARANTEE OF NO CHARGES FOR STORAGE, NOW LOOKING INTO CHANGING TO WHOLE SYSTEM CHARGING FOR THE USE OF AN APP TO USE AN ALREADY EXPENSIVE SYSTEM IS RIDICULOUS AND MOTIVATED BY GREED. They can`t even be bothered to phone you back, DO NOT DEAL WITH THIS COMPANY the service is APPALLING"
Version: 5.4.0.0147
Linda K Berkeley
★
"Can`t sign into the second site on the app - yes, absolutely certain the pin is correct. App doesn`t work at all on a second phone. IRisco refused to help the installer to fix any of this. Alarm goes off randomly - no events, smoke alarm goes off randomly- no smoke or fire. They annoyed my neighbours, claiming they didn`t have our phone numbers- so how did you call me when you finally did if you had no phone numbers? Blatant lie. They also put one of our systems on a premium rate number, the system made random calls to that number, costing £194 over 18 months! I`m having their equipment trashed next week and a new system put in. Don`t go near this company with a barge pole!"
Version: 5.3.0.0028
Kevin Dorfling
★
"Need lots of work Risco team. Response times to activate deactivate the alarm system is extremely slow. I would also like more control of settings from the system instead of using the keypad. Digital transformation is a must in a digital world"
Version: 5.8.1.0001
Derek Belshaw
★
"I`ve tried emailing 3 times now with no response. Does each person in the household have to purchase the app or can there be a bundle? It seems unfair on families who might all need it! And STILL no response!"
Version: 5.4.0.0147
Athan P
★★★★
"Was working fine last week now I get a PIN error"
Version: 5.9.0.0014
Dieter Jansens
★
"Zeer triestig hoe jullie omgaan met klanten. Zelfs geen concrete informatie gegeven aan de mensen die elke dag JULLIE materiaal installeren."
Version: 5.5.1.0003
Manuel del Olmo Pomares
★★★
"The app doesn`t have major bugs and can be used. However, the UI is quite dated and not intuitive at all. Some improvements on that front would certainly not hurt"
Version: 5.4.0.0147
Cormac O`Connor
★
"Bought and installed an expensive full system 3 years ago on the advice the app controls were free. Had I known, that it would soon be a subscription, I would have looked at alternative affordable system. Really disappointed. Will not be recommending to friends. There are many other options available for cheaper out there when installing an alarm system. Expensive lesson learned."
Version: 5.7.0.0039
murali mohan
★
"Daylight robbery. Already paid 1000 for installation. For any small issues, they r charging 120 per visit. now starting 25 per annum as fees.i m so unhappy by installing this sysyem. Will go for something else."
Version: 5.4.0.0147
Pat Holley
★★★★★
"Works fine for us and is invaluable for monitoring our property when away. The fact we can unset and let a neighbour have access is very important."
Version: 5.4.0.0147
Benoit
★
"Really poor app that does integrate with basically nothing. No integration with Google Home, Assistant, Alexa, Siri, IFTTT, Power Automate, Apple HomeKit nor Life360..... : NOTHING. Describing this app as Smart is plain SCAM. Utterly upset. Don`t buy."
Version: 5.7.0.0039
Jeanette Guest
★
"Now have to pay to use online"
Version: 5.5.1.0003
Dr Sandro Grandmasters Health and Beauty Clinic
★
"I am having trouble to retrieve my second site. Username and password are for 100% good as if I go to a laptop I will login with no problems. It keeps on saying that username/password are incorrect. Any help how to fix this?"
Version: 5.3.0.0028
Keith Hand
★
"I will be changing my alarm now you want to charge for a app which was part of the reason i purchased 3 of them for our properties. This is a money grab any existing customers that have been using for years should not have to pay? I am a licensed installer and will not be installing or recommending them to any customers moving forward shame shame shame disgraceful unhappy customer."
Version: 5.7.0.0039
Storm David
★★★★★
"Team IRISCO this app has made my life so much more easier and has never given me any issues at all,super convenient and easy to use!BIGUP TEAM IRISCO."
Version: 5.8.1.0001
Richard James Rochardt
★
"It`s a great concept but is a pain when the app on my phone says that the panel is off-line and I need to get my security guy to come and reconnect it. Edit: I`m sorry, your rey does not make sense to me. I cannot arm on my phone. Also, when there is a modem outage, the system doesn`t re arm itself..."
Version: 5.4.0.0147
Rafael Rivadeneira
★★
"Got and Iphone and works well. When i installed it on a android I can`t longer use use utility outputs and i cannot forseen how to add them or how to make the app work properly on android"
Version: 5.3.0.0028
Gaz c (Gazisonit)
★
"They are now asking for a subscription and the app no longer works my alarm is now useless, who`s going to replace it for me I can`t afford to you robbing c**ts. It wasn`t cheap to install I want a free alternative app I would not have bought the alarm if it had a subscription."
Version: 5.6.0.0048