Mariele Guarnieri Gasperin
★★★★★
"I hope Taiwan branch will be shop online"
Version: 3.50.1
Dana D.
★★
"Payment always returns with an error but it withdraws money from the bank account. Happened every time in the last 12 months when trying to buy something. This led to me placing multiple orders which customer support couldn`t cancel.."
Version: 3.51.0
kapil katiyal
★
"very poor service... delay and after sales service. there is whatsapp chat which is rude and not all helpfull. they dont care for oders. if you buy product in sale then you will never get it. they will waste your time and cancel order. it happen twice with me."
さかしたまゆみ
★★
"Can`t use the wish list function at all. I add to the wish list, all disappears."
Version: 3.60.1
Bozian Mihai
★
"Worst app I ever used, when I try to order something it keeps telling me some errors from back end which I can`t understand (ex. dev.checkOut....) Update: after my review how smart can you be to ask me what error do I get?"
Version: 3.64.1
Miles Roberts
★★
"The new format of the app doesn`t allow you to navigate the clothes. Just the seasonal stuff. It`s all a little confusing"
Version: 3.52.1
Osama Akil
★★★★★
"I love it there`s a lot of options and so easy to use and helpful that`s great."
Version: 3.65.2
Roxana Lungu
★
"Something is wrong with the app, and it`s like so for some time...the fabric composition is not visible, only the second line (exterior), I`m not able to reset password or create a new account, nothing works to access my account! I`m basically not able to save items, or purchase using the app! This is dissappoiting!"
Version: 3.60.1
Ahmed Islam
★★★★★
"Easy experience, Great app. Now, it`s terrible experience 🙂 The composition of fabrics and cut of items aren`t visible, I`m not able to know wether the shirt is slim or regular fit!"
Version: 3.60.1
Blue Marine
★
"Some of the items out of stock you can save them or delete them and neither of the options will show the items out of stock 🙄 😒 😑 if u press delete will not do anything If you press save nothing either 🙄 😒"
Trish Vos
★★★★★
"Great shopping website. Great customer service. Very efficient delivery. Lovely packaging."
Version: 3.55.1
Yousef Mohamed Ibrahim
★
"There is no phone number of customer service to contact in the application also i had aprevious account and forget my password and failed to restore the old account because of the app itself"
Version: 3.54.2
Maria Psarrou
★
"Unacceptable not to be able to delete your account!!!"
Version: 3.51.2
James Bromley
★
"Terrible app, and constantly charging incorrect amounts. Over the last four months I have had to dispute inconsistent receipts vs email confirmations with extra items/amounts missing. On the first occasion I thought it was an accident but this is consistantly happening. Massimo dutti hopes that by being vague sending misleading receipts they can pocket extra amounts."
Version: 3.55.1
Marina Long
★★★★★
"Excellent app. Only something wrong with the latest version. When I look at the fabric content there`s only one line ( info not complete)."
Version: 3.54.3
Cristian Posoiu
★
"Can not even login"
Version: 3.62.1
Aïda Pérez
★
"Disappointing app. You cannot add items directly to your wishlist. To save items, you must first put them in your basket and then move them out ``for later``. When I select pickup at the store, the store locator screen freezes and it doesn`t allow me to select any shop. I basically cannot proceed with my purchase unless I select home delivery (which has an extra cost)."
Version: 3.53.2
DiTi
★★
"Terrible service, I made a requested on the app to return a package, after a couple of days they canceled my return for no reason saying it was past the 30 days period, but I still had 15 more days to return it. I send them an email a couple of days ago to fix this, they still haven`t responded."
Version: 3.67.1
Rea Ezgeta
★★
"it has bugs that you cannot make purchases. when I process the order after that it does not recognize my address and it gives me message ``connection error. try later.`` I had to force stop app and clear cache in settings than I was able to make one order but after that the same error return. second when it is the last item in the stock it does not want to add it in the cart or the stock number is not updated well so I see it has items in the stock. third, I made the purchase on the sale and it .."
Version: 3.64.0
tamaratanaskovic
★
"The new versio of mobile app does not show photos of items. Poor user experience!"
Version: 3.51.0