Podium - Small Business Tools
Podium - Small Business Tools
Messaging, Payments, Marketing
Reviews
9.34%
1.07%
2.75%
5.51%
81.33%
★
★★
★★★
★★★★
★★★★★
200 rates
23 rates
59 rates
118 rates
1,742 rates
Comments
Mark Flanagan
★
"The app NEVER works."
Version: 8.1.3
"The app NEVER works."
Version: 8.1.3
Eric Callahan
★★★
"Desktop works fine, the app constantly logs me out and often have to reinstall the app to log back in."
Version: 7.5.89
"Desktop works fine, the app constantly logs me out and often have to reinstall the app to log back in."
Version: 7.5.89
The Water Machine
★
"terrible, there is too much of jump in process from the free version that gets 30 conversations and $289 for the first paid version. you should have $19.99 for 100 conversations to cater to a small business."
Version: 7.5.95
"terrible, there is too much of jump in process from the free version that gets 30 conversations and $289 for the first paid version. you should have $19.99 for 100 conversations to cater to a small business."
Version: 7.5.95
Lan “SlickSly” Gordon
★★★
"I use this for work. The primary problem I found is that the UI doesn`t scale properly on many flagship devices but the team does seem to use feedback to address issues. Besides that, it works well enough."
Version: 8.1.4
"I use this for work. The primary problem I found is that the UI doesn`t scale properly on many flagship devices but the team does seem to use feedback to address issues. Besides that, it works well enough."
Version: 8.1.4
Travis Lillie
★★★★★
"New update had a bug Morgan and her team were fast to get it all fixed the app is working great again for me! Thank you"
Version: 8.0.0
"New update had a bug Morgan and her team were fast to get it all fixed the app is working great again for me! Thank you"
Version: 8.0.0
Phillip Crawley
★
"Customer service is terrible 😡 App is full of bugs (Android and Web app) but the support team can`t resolve them. Wasted numerous hours trying to resolve issues with support. Would be much easier if the Australian Podium staff could contact us during business hours to help resolve issues. I`m hooking to try the beta app to see if that`s any better!"
Version: 7.5.84
"Customer service is terrible 😡 App is full of bugs (Android and Web app) but the support team can`t resolve them. Wasted numerous hours trying to resolve issues with support. Would be much easier if the Australian Podium staff could contact us during business hours to help resolve issues. I`m hooking to try the beta app to see if that`s any better!"
Version: 7.5.84
Jennifer Carver
★★
"The desktop version works great the mobile version is kiff!!"
Version: 7.5.93
"The desktop version works great the mobile version is kiff!!"
Version: 7.5.93
Noah Downs
★★★
"Several times I`ve watched the customer enter through the review, but it doesn`t ever appear in the review totals."
Version: 7.6.0
"Several times I`ve watched the customer enter through the review, but it doesn`t ever appear in the review totals."
Version: 7.6.0
Ross Dixon
★
"Beware of this company sold me on a service that locked me into a contract and the app hasnt worked since they signed me up. Customer service is outsourced and unhelpful."
"Beware of this company sold me on a service that locked me into a contract and the app hasnt worked since they signed me up. Customer service is outsourced and unhelpful."
hoss Sage
★
"an app to talk to customers that you can`t even log into. If you exit out of the app it logs you out then tells you your correct info is incorrect. And if you CAN log in good luck getting it to load your conversations. It can take hours for anything to show up on podium.(If it does). On some phones it won`t even show you everything the customer said. Just literally cuts the convo in half. Judging from the the reviews from years ago, it seems the creators of this app dont plan to help at all.🗑"
Version: 7.5.93
"an app to talk to customers that you can`t even log into. If you exit out of the app it logs you out then tells you your correct info is incorrect. And if you CAN log in good luck getting it to load your conversations. It can take hours for anything to show up on podium.(If it does). On some phones it won`t even show you everything the customer said. Just literally cuts the convo in half. Judging from the the reviews from years ago, it seems the creators of this app dont plan to help at all.🗑"
Version: 7.5.93
Theresa Paradowski
★★★★
"Updated 7/19/22: it seems to be working again. I stay logged in and get the proper notifications. Hopefully this stays this way. ------ 6/30/22 Android app is awful. It signs me out every time I close it so when there`s notifications I have to log back in and half the time when I do log back in, it`s blank until I force restart a couple of times. I need to use it when I`m not in the office all the time to stay in communication with clients but it is impossible to use.."
Version: 7.5.95
"Updated 7/19/22: it seems to be working again. I stay logged in and get the proper notifications. Hopefully this stays this way. ------ 6/30/22 Android app is awful. It signs me out every time I close it so when there`s notifications I have to log back in and half the time when I do log back in, it`s blank until I force restart a couple of times. I need to use it when I`m not in the office all the time to stay in communication with clients but it is impossible to use.."
Version: 7.5.95
Shaun McGuire
★
"this should be automated. I should not have to spend my time doing this."
Version: 8.1.6
"this should be automated. I should not have to spend my time doing this."
Version: 8.1.6
Danielle Kersey
★★
"It was working fine until recently.. every time I click out of the app it logs me out and I do not recieve notifications. I literally have to login every 5 minutes for work.. what is going on?"
Version: 7.5.92
"It was working fine until recently.. every time I click out of the app it logs me out and I do not recieve notifications. I literally have to login every 5 minutes for work.. what is going on?"
Version: 7.5.92
John Francis
★
"This is a garbage app; lousey Customer service too. As I write this scathing review, I can`t be bothered to check my spelling, and why should I? This is 2022, not 1982; an app without embedded spell checking just sets the tone for the user experience. Unrelated; when I contacted Customer service on an installation issue they told me that I didn`t have an account. This made me mad, and I offerred to send them the emails I had received from them. I`m completely blown away by this mediocrity!"
Version: 7.5.82
"This is a garbage app; lousey Customer service too. As I write this scathing review, I can`t be bothered to check my spelling, and why should I? This is 2022, not 1982; an app without embedded spell checking just sets the tone for the user experience. Unrelated; when I contacted Customer service on an installation issue they told me that I didn`t have an account. This made me mad, and I offerred to send them the emails I had received from them. I`m completely blown away by this mediocrity!"
Version: 7.5.82
el el
★
"Used to work great .now it logs you out every time . Even if you close app for like a minute. This is going to get allt of people to find a better solution than podium. Pointless"
"Used to work great .now it logs you out every time . Even if you close app for like a minute. This is going to get allt of people to find a better solution than podium. Pointless"
ryan entwistle
★
"Have to re login everytime/cannot be removed from other locations, any solution for this?"
Version: 7.5.95
"Have to re login everytime/cannot be removed from other locations, any solution for this?"
Version: 7.5.95
Darvis Pompey
★
"I will say stay away from these guys i tried out there payment services and they stole over $300 in sales and close my account and never sent my payments these people are a fraud !!"
Version: 7.5.82
"I will say stay away from these guys i tried out there payment services and they stole over $300 in sales and close my account and never sent my payments these people are a fraud !!"
Version: 7.5.82
Sleep Genies Mattress Central
★
"I will just leave it at the worst company I have ever dealt with, lots of dollars for absolutely zero results and a sales support team that does nothing for you, when they call you just hang-up."
Version: 8.0.4
"I will just leave it at the worst company I have ever dealt with, lots of dollars for absolutely zero results and a sales support team that does nothing for you, when they call you just hang-up."
Version: 8.0.4
SHRIPAL JAIN
★★★★★
"Excellent App for Business.I use it for more than 15 Days & it is very for me.It is also Easy to Use"
Version: 7.5.95
"Excellent App for Business.I use it for more than 15 Days & it is very for me.It is also Easy to Use"
Version: 7.5.95
Nick Slagle
★
"Never stays logged in. Constantly showing message notifications for already handled messages. Generally just a poorly performing app"
Version: 7.5.82
"Never stays logged in. Constantly showing message notifications for already handled messages. Generally just a poorly performing app"
Version: 7.5.82
com.ionicframework.ionicapp410897
Installs: 100,000+
(181,294 at
2024-03-08 12:54:45)
Version: 8.11.1
Category: Business
Pegi : Everyone
Publish Date : Feb 26, 2015
Update Date : 2024-03-06
Android Version : 8.1
Version: 8.11.1
Category: Business
Pegi : Everyone
Publish Date : Feb 26, 2015
Update Date : 2024-03-06
Android Version : 8.1
Available on
Publisher
Podium Corporation, Inc.
1650 W Digital Drive
Lehi UT 84043
http://www.podium.com
support@podium.com
Privacy Policy
1650 W Digital Drive
Lehi UT 84043
http://www.podium.com
support@podium.com
Privacy Policy
VIDEO - Podium - Small Business Tools
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DESCRIPTION
Podium® is a communications and marketing platform that helps small local businesses manage all customer communications in one easy-to-use inbox, from collecting payments to managing your online reputation and reviews.
Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team.
Key features include:
- Inbox: Bring every customer conversation from every channel into a single, easy-to-use inbox. See and respond to every chat, review, text, social media message, and phone call in a single thread.
- Reviews: Double your monthly review volume in less than 60 days and increase website and foot traffic to your business by sending review invitations via text through Podium.
- Bulk Messaging: With a 98% open rate, Podium’s text marketing software allows you to send tailored messages to your customer base that turn into customer sales in minutes.
- Phones: Don`t let missed calls fall through the cracks, with a singular business number for calls and texting you can keep all communications in one place and avoid everyone give out their personal number to customers.
- Payments: Get paid with just a text. Payments through Podium gather more reviews, generate higher quality leads, and centralize your customer data to communicate and market in a more targeted way.
Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team.
Key features include:
- Inbox: Bring every customer conversation from every channel into a single, easy-to-use inbox. See and respond to every chat, review, text, social media message, and phone call in a single thread.
- Reviews: Double your monthly review volume in less than 60 days and increase website and foot traffic to your business by sending review invitations via text through Podium.
- Bulk Messaging: With a 98% open rate, Podium’s text marketing software allows you to send tailored messages to your customer base that turn into customer sales in minutes.
- Phones: Don`t let missed calls fall through the cracks, with a singular business number for calls and texting you can keep all communications in one place and avoid everyone give out their personal number to customers.
- Payments: Get paid with just a text. Payments through Podium gather more reviews, generate higher quality leads, and centralize your customer data to communicate and market in a more targeted way.
RECENT CHANGES
Improvements to Podium phones related to answering calls in notification and other fixes.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· read your contactsDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· control Near Field Communication· full network access
· view network connections
· draw over other apps
· change your audio settings
· pair with Bluetooth devices
· control vibration
· prevent device from sleeping
· access Bluetooth settings
· run at startup
Phone
· read phone status and identityPhotos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data isn’t encrypted
· Your data isn’t transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App info and performance
Crash logs (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : AnalyticsData this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : Analytics
Other actions (Optional) : Analytics
Other user-generated content (Optional) : Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Audio
Voice or sound recordings (Optional) : App functionalityContacts
Contacts (Optional) : App functionalityDevice or other IDs
Device or other IDs (Optional) : AnalyticsLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality
Messages
Emails (Optional) : App functionalityOther in-app messages (Optional) : App functionality
SMS or MMS (Optional) : App functionality
Personal info
Email address (Optional) : Account managementName (Optional) : Account management
Phone number (Optional) : Account management
User IDs (Optional) : Analytics, Account management
Photos and videos
Photos (Optional) : App functionalityVideos (Optional) : App functionality
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