Pablo Albrecht
★
"All my shirts shrank at multiple occasions using laundrapp, thousands of £ wasted and a useless support"
Version: 4.0.3
Mark Beecroft
★★★★
"Generally efficient and friendly. Washing and presentation is good."
Version: 4.0.3
Emma Bell
★
"Service sounds good in theory but the app wouldn`t allow me to schedule a pickup. The dates just wouldn`t load though I tried several times. Went with someone else in the end."
Version: 4.0.4
Filippo Prandelli (Prande01)
★★
"Extremely buggy app and over time will destroy every single button on your shirts; only use it because I couldn`t find anything better yet in London. On the bright side, the customer service is decent."
Version: 4.0.3
A Google user
★
"Disruptive all the time, all the time messages coming internet is not connected. Rubbish."
Version: 3.2.4_1
Mary Keohane
★★★★★
"Amazing! Can`t believe I got everything back in two days! And didn`t even leave my apartment! Thank you!"
Version: 3.2.5_2
A Google user
★
"Great app and service but current version is crashing, after placing an order i cant reopen the app, have to uninstall and reinstall in order to open it again"
Version: 1.19.1_1
A Google user
★
"Not even available"
Alisonne Collins
★★★
"The actual laundry experience is excellent....... lovely crisp clean bedding. But collection, delivery and the app are all unreliable and have caused me problems. My laundry was due to be collected Wed between 1pm and 2pm. Not only was there no collection, but no message or email to warn me, and trying to re-book a collection has been a nightmare. I have MS and laundry is a big deal for me as I live alone. Sort it out please!!!"
Version: 4.0.3
Mariuxi Morocho
★★★★
"Very good service!"
Version: 4.0.2
Ayumi Christoph
★★★★
"Great first experience. My dry cleaning was picked up promptly and delivered on time. The whole process was very easy, and I especially appreciate not having to leave my house as I`m at a higher risk for COVID. The one thing that could have been improved is the availability - the soonest I was able to get my dry cleaning picked up was over a week from the date I booked it. My items came back in great condition, and the stains I feared would be permanent had come out too. Very happy overall."
Version: 3.3.2_3
Sebastien Bramille
★★★★★
"Very good service"
A Google user
★
"This company is a joke. Been a client since May spending money every week as I dress in suits 7 days a week. Was overcharged because I forgot to send an item. No sense. If you had one less item to dry clean I should at max pay the same rather than more. Sam B excuses were pathetic, couldn`t even make any sense. The drivers are very polite though. Will look for a replacement. Thank you Sam B!"
Version: 3.2.2_11
Siân Rae
★
"Has been bought by Laundry Heap, so the app just tells you to download the other app. Needs to be removed from the Play Store in that case?"
Version: 4.1.6
A Google user
★★★★★
"Brilliant app and laundry service, use it monthly to dry clean my shirts and other work clothing. Very convenient!"
Version: 1.18.6_1
Maria Battarra
★
"Not showing up after paying"
Version: 4.0.4
A Google user
★★★★★
"Really great experience. I got a duvet cleaned and the whole process was quick and easy"
Version: 3.2.2_11
A Google user
★★★★★
"Like the Laundrapp service and app. The comms are great and you know exactly when you driver is arriving to collect our drop off your clothes."
Version: 1.19.0_1
A Google user
★
"I couldn`t even get the app to find my postcode as it kept saying it`s invalid. Useless..."
Version: 1.20.3_5
A Google user
★★★★★
"Had three washes with them and overall they`ve been very good. One issue and they went out of their way to sort it. Also, the guy who delivers my laundry, Nur, is a ray of sunshine."
Version: 1.20.1_7