Lutron RadioRA 2 + HWQS App
Lutron RadioRA 2 + HWQS App
Control your Lutron RadioRA 2 or HomeWorks QS lighting control system
Reviews
14.63%
7.32%
15.45%
21.95%
40.65%
★
★★
★★★
★★★★
★★★★★
18 rates
9 rates
19 rates
27 rates
50 rates
Comments
A Google user
★★★★★
"The implementation of Alexa support now gives you a 5 star reason to get Lutron Connect."
Version: 3.0
"The implementation of Alexa support now gives you a 5 star reason to get Lutron Connect."
Version: 3.0
Tyler Thierolf
★★★★★
"Sure it`s prettier than the old one but what happened to the drawer pullout menu and those super useful lists of lights and shades for my whole home?"
Version: 7.6.1
"Sure it`s prettier than the old one but what happened to the drawer pullout menu and those super useful lists of lights and shades for my whole home?"
Version: 7.6.1
Gary O
★★★★★
"Anyone with an educational degree should own this product"
"Anyone with an educational degree should own this product"
Eli Greenfeld
★★
"Horrible app experience, I have a few different automation systems, this one is horrible, takes extremely long to ``log`` into system every time I enter the app, disconnects and is very slow."
Version: 7.6.0
"Horrible app experience, I have a few different automation systems, this one is horrible, takes extremely long to ``log`` into system every time I enter the app, disconnects and is very slow."
Version: 7.6.0
David Thurman
★
"Lots of bugs! If you want to make any edits. Be prepared to uninstall and reinstall the app for nearly every edit you make. Even on the flagship Google Pixel line with the latest Android software. Annoying, especially coming from a company you would expect more out of."
Version: 7.6.0
"Lots of bugs! If you want to make any edits. Be prepared to uninstall and reinstall the app for nearly every edit you make. Even on the flagship Google Pixel line with the latest Android software. Annoying, especially coming from a company you would expect more out of."
Version: 7.6.0
A Google user
★★
"inconsistant communication. hard to read interface. Better info than Home Control + Graphics bad."
"inconsistant communication. hard to read interface. Better info than Home Control + Graphics bad."
A Google user
★★★★
"App works well so far. Waiting for integration capabilities other than thermostats."
Version: 1.1
"App works well so far. Waiting for integration capabilities other than thermostats."
Version: 1.1
Beau Lacey
★
"Horrible and slow."
Version: 7.5.3
"Horrible and slow."
Version: 7.5.3
A Google user
★
"Need to be able to group shades to allow Google assistant to close the group with one command (like, ``close dining room shades``). When providing Google Assistant command I to often get image search results. Devices don`t show up with controllable access in the Google Home app. All the documents I have found for Google Assistant setup are off an old UI the at isn`t relevant now so they are not helpful."
Version: 7.4.3
"Need to be able to group shades to allow Google assistant to close the group with one command (like, ``close dining room shades``). When providing Google Assistant command I to often get image search results. Devices don`t show up with controllable access in the Google Home app. All the documents I have found for Google Assistant setup are off an old UI the at isn`t relevant now so they are not helpful."
Version: 7.4.3
H Lev
★★★★★
"Just works as expected every time... Thank you"
Version: 7.6.7.1
"Just works as expected every time... Thank you"
Version: 7.6.7.1
toriless
★
"Fails to find any equipment, my Hubitat find it but not this junkware. Impossible to add any dimmer with this piece of garbage."
Version: 7.6.6.1
"Fails to find any equipment, my Hubitat find it but not this junkware. Impossible to add any dimmer with this piece of garbage."
Version: 7.6.6.1
A Google user
★★★
"I can`t create a scene in the new version, it can only add lights, you can`t give it a name or select dim level, seems broken."
Version: 7.5.2
"I can`t create a scene in the new version, it can only add lights, you can`t give it a name or select dim level, seems broken."
Version: 7.5.2
A Google user
★★★★
"*Update* : things are looking much better in terms of connection time! I`m seeing connection within 2 - 3 seconds from a cold start. If I could request a feature it would be to incorporate the categories (lights/fans/etc) across all areas such as in the Lutron Home Control+ app. That way I can see the status of all lights on the same screen. Thank you!"
Version: 1.3
"*Update* : things are looking much better in terms of connection time! I`m seeing connection within 2 - 3 seconds from a cold start. If I could request a feature it would be to incorporate the categories (lights/fans/etc) across all areas such as in the Lutron Home Control+ app. That way I can see the status of all lights on the same screen. Thank you!"
Version: 1.3
A Google user
★★
"The app was working very well until a couple of days ago. Now it will not
even start. I have the system installed at home and the office and cannot
access either one. It is installed in a Galaxy S8. Very frustrating"
Version: 6.2
"The app was working very well until a couple of days ago. Now it will not
even start. I have the system installed at home and the office and cannot
access either one. It is installed in a Galaxy S8. Very frustrating"
Version: 6.2
A Google user
★
"One-star review due to terrible customer service. I was issued a case number for a problem I had and no matter how many times I emailed Lutron they never responded. I`ve also contacted the email address Lutron keeps posting in their responses to negative reviews and nobody ever replies to those emails. Bottom line is that customer service is non-existent for homeowners. Shady."
Version: 7.5.1
"One-star review due to terrible customer service. I was issued a case number for a problem I had and no matter how many times I emailed Lutron they never responded. I`ve also contacted the email address Lutron keeps posting in their responses to negative reviews and nobody ever replies to those emails. Bottom line is that customer service is non-existent for homeowners. Shady."
Version: 7.5.1
A Google user
★★★
"I`m surprised to see that this is missing some important features, such as
the ability to access a phantom device and to invoke the functionality of a
double-click, hold, etc. Scenes are also only accessible if tied to a
button, even though there would seem to be no reason to limit this. Prior
Lutron control apps were able to do these things because they would take
the XML file from the server. However, this app and associated bridge only
want to talk to the devices themselves - and then only limited to single
clicks."
Version: 6.2
"I`m surprised to see that this is missing some important features, such as
the ability to access a phantom device and to invoke the functionality of a
double-click, hold, etc. Scenes are also only accessible if tied to a
button, even though there would seem to be no reason to limit this. Prior
Lutron control apps were able to do these things because they would take
the XML file from the server. However, this app and associated bridge only
want to talk to the devices themselves - and then only limited to single
clicks."
Version: 6.2
Brutus Blanch
★
"App constantly pops dialog, claiming its unresponsive can`t even get through the already infuriating loop of connecting a home bridge failing with no information on why. Try implementing any kind of error messaging."
Version: 7.6.11.0
"App constantly pops dialog, claiming its unresponsive can`t even get through the already infuriating loop of connecting a home bridge failing with no information on why. Try implementing any kind of error messaging."
Version: 7.6.11.0
A Google user
★★★★★
"Recently lost the ability to see all the devices that were on, now have to go to each device to check status. Very annoying. This started happening with a recent update ."
Version: 7.5.2
"Recently lost the ability to see all the devices that were on, now have to go to each device to check status. Very annoying. This started happening with a recent update ."
Version: 7.5.2
A Google user
★★★
"Used to work, lately (Dec 2019), it does not realise my lights are on/off unless I go through each switch individually. I used to get a list of all lights that were on and was able to turn them off from there. UPDATE I uninstalled and reinstalled and it seems to be working again. If it works as it used to, it`s a 5* rating. Fingers crossed."
Version: 7.4.3
"Used to work, lately (Dec 2019), it does not realise my lights are on/off unless I go through each switch individually. I used to get a list of all lights that were on and was able to turn them off from there. UPDATE I uninstalled and reinstalled and it seems to be working again. If it works as it used to, it`s a 5* rating. Fingers crossed."
Version: 7.4.3
A Google user
★★★★
"Good improvements in the app, one thing that you removed was notification that the heater/ air-conditioning is running."
Version: 6.0
"Good improvements in the app, one thing that you removed was notification that the heater/ air-conditioning is running."
Version: 6.0
com.lutron.lutronconnect
Installs: 50,000+
(65,761 at
2024-03-11 08:46:48)
Version: VARY
Category: Lifestyle
Pegi : Everyone
Publish Date : Apr 25, 2016
Update Date : 2023-04-11
Android Version : Varies with device
Version: VARY
Category: Lifestyle
Pegi : Everyone
Publish Date : Apr 25, 2016
Update Date : 2023-04-11
Android Version : Varies with device
Available on
Publisher
Lutron Electronics Co., Inc.
7200 Suter Rd
Coopersburg, PA 18036
http://m.lutron.com/HomeControlApp
androidapps@lutron.com
Privacy Policy
7200 Suter Rd
Coopersburg, PA 18036
http://m.lutron.com/HomeControlApp
androidapps@lutron.com
Privacy Policy
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Screenshots
DESCRIPTION
Control your home`s lights, shades, temperature, keypads, and more with your Android handset and tablet.
This app requires a Lutron total home control system (RadioRA® 2 or HomeWorks® QS) programmed using the appropriate version of design and programming software along with the Lutron Connect Bridge.*
Features:
Control from anywhere
Control lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren`t left on and shades aren`t left open while you`re away.
Personalize your keypad buttons
Add, edit, and remove button settings on your own. Make temporary adjustments for special occasions, or permanent changes to match your preferences.
Right on schedule
Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun.
Geofencing
Receive a notification if you’ve left the lights on after leaving home, then turn them off right from your Widget (Phone only).
Low Battery
Receive low battery indications for battery-powered shades, Pico wireless controls, and Radio Powr Savr sensors to know when it`s time to replace the batteries.
Widget
Set your favorite scenes from your home screen using a Widget. No need to launch the app (Phone only).
World Class Support
Lutron remains committed to providing you with world class quality and service.
Contact us at our 24/7 hotline (800.523.9466).
* Design and programming software is available only to qualified installers and is required for initial setup of this application. This application is only compatible with RadioRA 2 (10.0+) and HomeWorks QS (10.0+) and requires the Lutron Connect Bridge. Contact your Lutron dealer for more information.
When using Arriving/Leaving options (geofencing), your device`s battery optimization settings may prevent the app from connecting to your system when the screen is off. The app will help you resolve this automatically, or you can go to Android Settings > Battery > Battery optimization, then under ``All apps`` set Lutron to ``Don`t optimize``.
This app requires a Lutron total home control system (RadioRA® 2 or HomeWorks® QS) programmed using the appropriate version of design and programming software along with the Lutron Connect Bridge.*
Features:
Control from anywhere
Control lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren`t left on and shades aren`t left open while you`re away.
Personalize your keypad buttons
Add, edit, and remove button settings on your own. Make temporary adjustments for special occasions, or permanent changes to match your preferences.
Right on schedule
Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun.
Geofencing
Receive a notification if you’ve left the lights on after leaving home, then turn them off right from your Widget (Phone only).
Low Battery
Receive low battery indications for battery-powered shades, Pico wireless controls, and Radio Powr Savr sensors to know when it`s time to replace the batteries.
Widget
Set your favorite scenes from your home screen using a Widget. No need to launch the app (Phone only).
World Class Support
Lutron remains committed to providing you with world class quality and service.
Contact us at our 24/7 hotline (800.523.9466).
* Design and programming software is available only to qualified installers and is required for initial setup of this application. This application is only compatible with RadioRA 2 (10.0+) and HomeWorks QS (10.0+) and requires the Lutron Connect Bridge. Contact your Lutron dealer for more information.
When using Arriving/Leaving options (geofencing), your device`s battery optimization settings may prevent the app from connecting to your system when the screen is off. The app will help you resolve this automatically, or you can go to Android Settings > Battery > Battery optimization, then under ``All apps`` set Lutron to ``Don`t optimize``.
RECENT CHANGES
Bugfixes and Improvements including fixing a crash on older Android versions and application responsiveness
DATA SAFETY AND SECURITY
This app has access to
Device & app history
· retrieve running appsDevice ID & call information
· read phone status and identityLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· connect and disconnect from Wi-Fi· allow Wi-Fi Multicast reception
· full network access
· prevent device from sleeping
· run at startup
· view network connections
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsOther user-generated content (Optional) : Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsData this app may collect
App activity
App interactions (Optional) : AnalyticsOther user-generated content (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsPersonal info
Email address (Optional) : App functionality, Account management
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