tony coffey
★
"It used to work fine, now it`s horrible! It says to download the new app....where?.....how? Must be a secret Please don`t tell me to go to the trouble shooting page....it`s general and lacks the ability to pinpoint the real problem. Going back to a pellet grill soon"
Version: 3.1.29
Jon Smith
★
"Terrible connectivity. Stupid design. Have to reconnect everytime you open door and 9/10 it doesnt connect."
Version: 3.1.29
Boricua de Puert Rico
★
"It used to connect by bluetooth now it doesn`t. Piece of feces."
Version: 3.1.29
Benjamin Dupont
★
"The smoker is alright, I guess you get what you pay for. The app makes the entire experience miserable. Connect the app, takes a few steps away and it disconnects. Go back and try again. Set up temp and add a timer, cool. Timer worked the first two times, now it no longer shows me time remaining so that`s useless. Do you live where there`s wind? I hope not. Set temp, beep to let you know when the temp is reached. Except for every single time the temp drops by a degree and climbs back up, beep!"
Version: 3.1.27
S K
★★★★★
"Love. Bluetooth works awesome! It`s is handy to use from the phone when it is -30° below outside!!! Older versions: The bluetooth button is also the temp button. ** press and hold the ``set temp`` Button to connect your bluetooth within the app no your phone settings). If it`s old/original, like mine, it will NOT connect in your phone`s bluetooth settings; you connect bluetooth only through this app."
Version: 3.1.29
Donna Timmons
★★★
"App does not work"
Version: 3.1.29
Dom Staples
★★★
"It`s an ok app but not brilliant. Positives * Clean interface, intuitive to use * Probe temp update is fast Negatives * Have to re-pair it with the phone several times to get connected. * Swapping temp scale between C and F doesn`t translate the probe or cabinet temperature set points, and resets the main timer back to the starting value and resets the probe trigger. We Europeans need to swap for US recipes. * Sometimes the remain time counts down, sometimes it stays on the initial set value."
Version: 3.1.28
Collegefundx2 Koub
★
"What a huge waste of my life. As you already know only connects to bluetooth and though app shows full strength wifi necer connects no matter frequency band or which app classic or grills/smokers. Then to top off this 3hr frustration, cant submit support request after mandatory pic upload in support request form doesnt work. Just dont sell it as wifi/bluetooth for gods sake. How many hours of peoples lives must be taken before a solution to this product experieNce destroying situation is fixed."
Version: 3.1.29
timothy ramsey
★★★★
"It`s glitches but catches itself, I`m twenty miles from home smoking brisket. Temp and all...love the grill and app. Android User. What`s the new masterbuilt app??"
Version: 3.1.28
Jesus Ahumada
★
"Horrible, not sure if it`s the app or the grill one minute it`s connected the next it`s searching I can lay my phone on the side table and it will not find the device I`ve turned it off then on same with my phones Bluetooth it will not find it is just a pain, we pay the extra money for the cool grill and it don`t work should`ve just stuck to the old school charcoal."
Version: 3.1.29
Raheem Aleem
★★★★★
"This app is a life saver. I have not experienced connectivity issues as mentioned other user reviews. I have had the app for a year and it has worked as expected since I set it up."
Version: 3.1.29
John Gawrys
★
"Doesn`t want to connect doesn`t stay connected. On top of that I emailed customer service and got a reply that it`s a non-monitored email. So much for customer service."
Version: 3.1.28
H G
★
"Since they started the gravity series app, It tells me to get that app even though I don`t own a gravity series & the notification blocks 1/4 of the screen & you can`t exit out. It no longer tells me the probe temp & only shows me the smoker temp. I tried uninstalling the app, setting up a new acct... then finally asked for customer service help with this, but they gave me generic responses completely unrelated to the issue. They don`t care & it turns out the company was sold to China. 😡"
Version: 3.1.29
Steven Markonic
★
"Absolutely junk. Tried 100x to connect and it was all an epic waste of time"
Version: 3.1.29
corey redd
★★★★
"At first it had a hard time staying connected. Lately it`s been ok. I really do like the app. You should still use an accurate thermometer to watch the top and bottom differences"
Version: 3.1.29
Isaac Hamilton
★
"It is a pain, it has problems finding my 1050 smoker. Also trying to create an account it says my email is not valid"
Version: 3.1.27
Christopher Johnson
★★★★★
"Connection is great! Even 5 miles away I can control the settings. Not sure why some still have problems"
Version: 3.1.29
Charles Waters
★★★
"My wife got the Masterbuilt smoker as a Christmas gift and I absoulty love it. However one of the reasons I asked for this specific model was the bluetooth connectivety it offered. When the bluetooth connection works it is amazing however it randomly will disconnect from my phone on when I am using the smoker and no matter what I do I cant get it to reconnect which is extremly frustrating when using the smoker. Has anyone else experienced this problem?"
Version: 3.1.28
Michael Johnson
★★
"Can`t connect with Bluetooth tried reinstall app but same thing."
Version: 3.1.29
matt reisinger
★
"Just stays on the opening screen...doesn`t allow you to open the app. It used to work great. I even Uninstalled and reinstalled....still nothing."
Version: 3.1.29