Merkury Smart
Merkury Smart
The Merkury Smart app makes it easy to control your smart devices.
Reviews
15.09%
1.32%
9.15%
10.52%
63.93%
★
★★
★★★
★★★★
★★★★★
584 rates
51 rates
354 rates
407 rates
2,474 rates
Comments
Michael Rogers
★
"Four out of the five cameras I bought failed within a couple of months due to a vent that allows them to fill with rainwater. Their support system is as big a joke as the cameras. This is a Chinese company pretending to be a US company.. after months of being ran around by there support I ended up tossing the camera in the trash.. I`m sure they will respond with another canned answer.. products are garbage"
Version: 2.1.12
"Four out of the five cameras I bought failed within a couple of months due to a vent that allows them to fill with rainwater. Their support system is as big a joke as the cameras. This is a Chinese company pretending to be a US company.. after months of being ran around by there support I ended up tossing the camera in the trash.. I`m sure they will respond with another canned answer.. products are garbage"
Version: 2.1.12
Paul Smith
★
"What kind of BS is this. I have to pay to even watch my !!!!cameras?"
"What kind of BS is this. I have to pay to even watch my !!!!cameras?"
Distant Dubstep
★
"Can`t view the backed up photos/videos on the app at all. I have to take my SD card out and pop it in my phone or computer just to view them. Other than that I`ve yet to have any major issues. If this issue is fixed I`ll rate it higher."
Version: 2.1.1
"Can`t view the backed up photos/videos on the app at all. I have to take my SD card out and pop it in my phone or computer just to view them. Other than that I`ve yet to have any major issues. If this issue is fixed I`ll rate it higher."
Version: 2.1.1
Ben Wells
★
"I can`t see the live video all I can do is get sound and be able to get the alarm to go off that it it really needs to be fixed I tried to contact customer service and never got a answer at all I was on hold for over a hour"
Version: 2.1.2
"I can`t see the live video all I can do is get sound and be able to get the alarm to go off that it it really needs to be fixed I tried to contact customer service and never got a answer at all I was on hold for over a hour"
Version: 2.1.2
Marc Hunter
★
"Junk, doesn`t really work, is only for one specific camera and it`s junk too. If you make any changes to the camera settings you have to sign out and back in or wait a while for the camera to come back online. At this point it won`t even open and show me the video from the camera just a blurry image, and as soon as it shows me that it immediately opens the microphone on my phone to talk through the camera. I have lots of other Geeni devices I really expected a lot more from this."
Version: 2.1.12
"Junk, doesn`t really work, is only for one specific camera and it`s junk too. If you make any changes to the camera settings you have to sign out and back in or wait a while for the camera to come back online. At this point it won`t even open and show me the video from the camera just a blurry image, and as soon as it shows me that it immediately opens the microphone on my phone to talk through the camera. I have lots of other Geeni devices I really expected a lot more from this."
Version: 2.1.12
Barry Wade
★★★
"need to specify which geeni app to download since obviously, there are 2. spent 8 hrs trying to connect, even had internet provider stumped."
Version: 2.1.16
"need to specify which geeni app to download since obviously, there are 2. spent 8 hrs trying to connect, even had internet provider stumped."
Version: 2.1.16
Juan H. G.
★
"App is useless. Camera sets up however it cannot retrieve live cam view nor saved SD content . Freezes and crashes."
Version: 2.1.1
"App is useless. Camera sets up however it cannot retrieve live cam view nor saved SD content . Freezes and crashes."
Version: 2.1.1
Sarah “Fallen Star” Centeno
★
"I`m having the same issues as everyone else. No live feed not able to access functions. I`ve contacted support and so far all they`ve had me do is send them the device info and that was 3 days ago and I have heard nothing back yet. I`ve also got several other Merkury model cams and I just don`t understand what went wrong with this particular model. Hope they get it together soon."
Version: 2.1.2
"I`m having the same issues as everyone else. No live feed not able to access functions. I`ve contacted support and so far all they`ve had me do is send them the device info and that was 3 days ago and I have heard nothing back yet. I`ve also got several other Merkury model cams and I just don`t understand what went wrong with this particular model. Hope they get it together soon."
Version: 2.1.2
Michael B
★
"This is garbage. Can`t set up account because when you enter verification code there is no ok or submit button....only resend code."
Version: 2.1.16
"This is garbage. Can`t set up account because when you enter verification code there is no ok or submit button....only resend code."
Version: 2.1.16
Marissa
★
"Latest update took away my ability to view video from notifications. Totally useless now that I can`t view any video without a subscription."
Version: 2.2.1
"Latest update took away my ability to view video from notifications. Totally useless now that I can`t view any video without a subscription."
Version: 2.2.1
Josh Cee
★
"I never has a experience in was never able to connect my camera to my phone it says scan or do the qr mode and it never would connect to my phone highly upset"
Version: 2.1.16
"I never has a experience in was never able to connect my camera to my phone it says scan or do the qr mode and it never would connect to my phone highly upset"
Version: 2.1.16
Mary Diaz
★
"Won`t stay open App keeps closing. If this is what I can expect from mercury I`ll save my money next time."
Version: 2.1.1
"Won`t stay open App keeps closing. If this is what I can expect from mercury I`ll save my money next time."
Version: 2.1.1
Thomas Powell
★★★★★
"my camera will not let me watch live feed but will let me go back and look."
Version: 2.1.12
"my camera will not let me watch live feed but will let me go back and look."
Version: 2.1.12
Amy Cowan
★★★★★
"I`d say most of the bugs are out now"
Version: 2.1.16
"I`d say most of the bugs are out now"
Version: 2.1.16
Natasha Hooks
★★
"so far so good the instruction booklet for my camera was incorrect, had to call customer support for help with setting up my cameras they was very good and knowledgeable. the instruction book tells you to download genie app meanwhile it`s supposed to me this one..."
Version: 2.1.16
"so far so good the instruction booklet for my camera was incorrect, had to call customer support for help with setting up my cameras they was very good and knowledgeable. the instruction book tells you to download genie app meanwhile it`s supposed to me this one..."
Version: 2.1.16
Zādöc McFall
★
"Same as others have. App keeps force closing so I have no way of viewing or interacting with cameras...why can`t they work on the real Geeni app?"
Version: 2.2.1
"Same as others have. App keeps force closing so I have no way of viewing or interacting with cameras...why can`t they work on the real Geeni app?"
Version: 2.2.1
adam holmes
★
"Will connect, but won`t go live or record or do any advertised function. Tried 2 different routers, and made a third network with 10 year old encryption and defaults so it was fully compatible. Nothing works. Needs major fixes."
Version: 2.1.1
"Will connect, but won`t go live or record or do any advertised function. Tried 2 different routers, and made a third network with 10 year old encryption and defaults so it was fully compatible. Nothing works. Needs major fixes."
Version: 2.1.1
O Allover
★★★★★
"man, why is it that everything I buy one of these cams it takes me longer and longer each time to connect them? 1st one it took 3 hours, 2nd one took me better half of the morning and another hour that night, and this one it is the second day and still hasn`t connected? what`s the catch?"
Version: 2.1.16
"man, why is it that everything I buy one of these cams it takes me longer and longer each time to connect them? 1st one it took 3 hours, 2nd one took me better half of the morning and another hour that night, and this one it is the second day and still hasn`t connected? what`s the catch?"
Version: 2.1.16
Evan McDonnell
★
"App won`t send verification email or let me log in using my already created geeni account, what gives?"
Version: 2.1.2
"App won`t send verification email or let me log in using my already created geeni account, what gives?"
Version: 2.1.2
No Name
★
"You updated the app, forced me to create a new account, and are now trying to force me to buy a cloud storage plan to access my camera. I should be able to keep everything localized... Why are you breaking functionality."
Version: 2.2.1
"You updated the app, forced me to create a new account, and are now trying to force me to buy a cloud storage plan to access my camera. I should be able to keep everything localized... Why are you breaking functionality."
Version: 2.2.1
com.merkury.geeni
Installs: 100,000+
(204,554 at
2024-05-17 10:37:57)
Version: 2.17.0
Category: House & Home
Pegi : Everyone
Publish Date : Nov 19, 2022
Update Date : 2024-05-07
Android Version : 9
Version: 2.17.0
Category: House & Home
Pegi : Everyone
Publish Date : Nov 19, 2022
Update Date : 2024-05-07
Android Version : 9
Available on
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Screenshots
DESCRIPTION
Use this app with the Merkury Indoor Smart Camera, Merkury Outdoor Smart Camera, Merkury Auto-Follow Smart Camera, Merkury Smart Color Bulb, Merkury Smart Plug, Merkury Smart LED Strip Merkury Smart Doorbell Camera, Merkury Smart Wi-Fi Floodlight Camera, and Merkury Smart Wi-Fi Outlet Extender.
Use this app to:
-Watch Live HD Streaming: Quickly access your camera’s live video to see what is happening at a glance. Monitor your home or business to get peace of mind when you are away. Get notified when motion is detected. Set up Rules to automatically record and save events right when they happen.
-Look Back at Activity: Review recorded HD videos and photos to see what you missed. Download and share important video clips to let others know what happened.
-Do-It-Yourself Simplicity: Expand your view by adding multiple cameras to a single account. Securely access cameras across multiple locations to keep everything safe.
-LED Strips Light It Up: For cabinets, under furniture, TV’s and more, our brilliant room light strips add color and vibrancy to your home! Great for holidays or anytime these lights work to illuminate with thousands of color and temperature variations.
-Smart Plug: The Smart Plug lets you control devices from anywhere, at any time. Take up less space with this in-wall option that’s ideal for your living room, kitchen, even your bedroom.
-Wi-Fi Light Bulb: Easily control or dim your lights from across the room or across the country with just your voice or the Merkury Smart app. Smart bulbs have Wi-Fi built in for simple set up so you’ll never get caught in the dark again.
-Control From Anywhere: Using the innovative Merkury Smart app, you can control your smart devices anytime, anywhere.
Use this app to:
-Watch Live HD Streaming: Quickly access your camera’s live video to see what is happening at a glance. Monitor your home or business to get peace of mind when you are away. Get notified when motion is detected. Set up Rules to automatically record and save events right when they happen.
-Look Back at Activity: Review recorded HD videos and photos to see what you missed. Download and share important video clips to let others know what happened.
-Do-It-Yourself Simplicity: Expand your view by adding multiple cameras to a single account. Securely access cameras across multiple locations to keep everything safe.
-LED Strips Light It Up: For cabinets, under furniture, TV’s and more, our brilliant room light strips add color and vibrancy to your home! Great for holidays or anytime these lights work to illuminate with thousands of color and temperature variations.
-Smart Plug: The Smart Plug lets you control devices from anywhere, at any time. Take up less space with this in-wall option that’s ideal for your living room, kitchen, even your bedroom.
-Wi-Fi Light Bulb: Easily control or dim your lights from across the room or across the country with just your voice or the Merkury Smart app. Smart bulbs have Wi-Fi built in for simple set up so you’ll never get caught in the dark again.
-Control From Anywhere: Using the innovative Merkury Smart app, you can control your smart devices anytime, anywhere.
RECENT CHANGES
The latest version includes support for the Merkury Smart Doorbell Camera, Merkury Smart Wi-Fi Floodlight Camera, Merkury Smart Wi-Fi Outlet Extender, bug fixes and other minor updates.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· change your audio settings· view network connections
· Google Play license check
· access Bluetooth settings
· pair with Bluetooth devices
· run at startup
· connect and disconnect from Wi-Fi
· change network connectivity
· prevent device from sleeping
· full network access
· allow Wi-Fi Multicast reception
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
App info and performance
Crash logs (Optional) : App functionality, AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, Account managementLocation
Precise location (Optional) : App functionalityPersonal info
Address (Optional) : App functionality, Analytics, Developer communications, Account managementEmail address (Optional) : App functionality, Analytics, Developer communications, Account management
Name (Optional) : App functionality, Analytics, Personalization, Account management
Phone number (Optional) : App functionality, Analytics, Personalization, Account management
User IDs (Optional) : App functionality, Analytics, Developer communications, Account management
Photos and videos
Photos (Optional) : App functionalityVideos (Optional) : App functionality
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