Device Help
Device Help
Device Help provides you a whole product life cycle service experience.
Reviews
19.67%
5.16%
8.51%
9.89%
56.77%
★
★★
★★★
★★★★
★★★★★
20,238 rates
5,310 rates
8,752 rates
10,171 rates
58,397 rates
Comments
francisco Paredes
★
"I want to device help"
Version: 11.2.6
"I want to device help"
Version: 11.2.6
Krishna Murthy H
★★★★★
"Best app to figureout phone issues"
Version: 11.5.9
"Best app to figureout phone issues"
Version: 11.5.9
Uncle Cray Cray
★
"does not work, forceware"
Version: 11.2.6
"does not work, forceware"
Version: 11.2.6
Cynthia Savage
★★★
"Now if I could actually fing help"
Version: 10.8.4
"Now if I could actually fing help"
Version: 10.8.4
Sammy Ray
★★★★★
"WOW that`s this app even for?¿?¿?"
Version: 11.5.8
"WOW that`s this app even for?¿?¿?"
Version: 11.5.8
Julius Sneed
★
"KEEP GETTING ANDROID PHONE NOT RESPONDING MESSAGE CONSTANTLY again"
Version: 11.2.6
"KEEP GETTING ANDROID PHONE NOT RESPONDING MESSAGE CONSTANTLY again"
Version: 11.2.6
Jose Espinoza
★
"Since I had this app my phone is not charging"
"Since I had this app my phone is not charging"
Amit Kumar
★★★★★
"Plz help me sr hard reset after frp unlock but my phone network no service plz help me sr and register ims service and radio service sr"
Version: 11.5.9
"Plz help me sr hard reset after frp unlock but my phone network no service plz help me sr and register ims service and radio service sr"
Version: 11.5.9
TheArtistFormerlyKnown As
★
"hate motorola this slow glitchy phone is so inextricably beholden to bloatware developers it can`t be `helped`"
Version: 10.5.0
"hate motorola this slow glitchy phone is so inextricably beholden to bloatware developers it can`t be `helped`"
Version: 10.5.0
Uncle Cray Cray
★★★★
"Got a question, who cares....aaaaa ahahaha"
Version: 11.2.6
"Got a question, who cares....aaaaa ahahaha"
Version: 11.2.6
Ronald McClung
★★
"WHERE is the folder of help files to download? Help files SHOULD BE STOWED IN THE DEVICE, NOT HIDDEN ON-LINE. With them stowed in memory, A copy can be stowed elsewhere so computer, notepad, tablet, or phone can be repaired or corrected when the `net isn`t available. Namby-pamby sissy-boy ``be safe`` garbage doesn`t work in real pressure situations. Tell the girls to repair things themselves, & leave your income alone."
Version: 11.2.6
"WHERE is the folder of help files to download? Help files SHOULD BE STOWED IN THE DEVICE, NOT HIDDEN ON-LINE. With them stowed in memory, A copy can be stowed elsewhere so computer, notepad, tablet, or phone can be repaired or corrected when the `net isn`t available. Namby-pamby sissy-boy ``be safe`` garbage doesn`t work in real pressure situations. Tell the girls to repair things themselves, & leave your income alone."
Version: 11.2.6
Debra Evans
★
"Severe cyber stalking"
"Severe cyber stalking"
Joshua Glissendorf
★★★★★
"Very different but very helpful it`s cool to look around in it it helps you out with your phone what`s going on what to do"
Version: 10.5.0
"Very different but very helpful it`s cool to look around in it it helps you out with your phone what`s going on what to do"
Version: 10.5.0
April Ross
★
"I don`t know what is going on with my Facebook account it a brand new account and Gmail."
Version: 11.2.6
"I don`t know what is going on with my Facebook account it a brand new account and Gmail."
Version: 11.2.6
Lendrick Thames
★
"Appeared on my phone without help"
Version: 9.7.4
"Appeared on my phone without help"
Version: 9.7.4
Ronnie Lucas Klemoff
★
"I have been disrupted"
"I have been disrupted"
Monishkumar R
★
"If there is no response for a user then, what is the use to have an app called device help"
Version: 11.5.9
"If there is no response for a user then, what is the use to have an app called device help"
Version: 11.5.9
Roy Hollen
★★★★★
"The greatest help in cell phones with Device help and Motorolla its Amazaing how they are so smart to help me with my phone , thank you."
Version: 11.5.9
"The greatest help in cell phones with Device help and Motorolla its Amazaing how they are so smart to help me with my phone , thank you."
Version: 11.5.9
Diane Whitaker
★
"Could not get a hold of Verizon help phone number"
Version: 11.2.6
"Could not get a hold of Verizon help phone number"
Version: 11.2.6
Wally L Davies
★★★★★
"I believe `device help` is an online service,why would a Link require an update?"
Version: 11.2.6
"I believe `device help` is an online service,why would a Link require an update?"
Version: 11.2.6
com.motorola.genie
Installs: 500,000,000+
(850,411,878 at
2024-03-10 08:16:03)
Version: VARY
Category: Tools
Pegi : Everyone
Publish Date : Mar 17, 2014
Update Date : 2024-02-07
Android Version : Varies with device
Version: VARY
Category: Tools
Pegi : Everyone
Publish Date : Mar 17, 2014
Update Date : 2024-02-07
Android Version : Varies with device
Available on
Publisher
Motorola Mobility LLC.
222 W. Merchandise Mart Plaza, Suite 1800, Chicago, IL 60654
http://www.motorola.com/support
playstor@motorola.com
Privacy Policy
222 W. Merchandise Mart Plaza, Suite 1800, Chicago, IL 60654
http://www.motorola.com/support
playstor@motorola.com
Privacy Policy
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DESCRIPTION
Device Help provides you a whole product life cycle service experience, including Learn, Moto Care, Device diagnosis, Repair service and Contact us.
Features:
• Learn – How to use phone and fix issues
• Moto Care – Check device warranty status, buy extended warranty and accident protection (US only)
• Device diagnosis – Check operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors
• Contact us – Options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese)
• Service center – Search the service center near you (India only)
Features:
• Learn – How to use phone and fix issues
• Moto Care – Check device warranty status, buy extended warranty and accident protection (US only)
• Device diagnosis – Check operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors
• Contact us – Options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese)
• Service center – Search the service center near you (India only)
RECENT CHANGES
• Bug fixes and stability improvements
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· read your contacts· find accounts on the device
· modify your contacts
Device ID & call information
· read phone status and identityIdentity
· find accounts on the device· read your own contact card
· add or remove accounts
Location
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· run at startup· control vibration
· connect and disconnect from Wi-Fi
· use accounts on the device
· draw over other apps
· access Bluetooth settings
· change network connectivity
· modify system settings
· expand/collapse status bar
· change your audio settings
· prevent device from sleeping
· pair with Bluetooth devices
· control flashlight
· full network access
· view network connections
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data isn’t encrypted
· Your data isn’t transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
App activity
Other actions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsLocation
Approximate location (Optional) : AnalyticsPrecise location (Optional) : Analytics
Personal info
Email address (Optional) : Analytics
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