H-E-B Prepaid
H-E-B Prepaid
The H-E-B Prepaid app makes mobile banking simple.
Reviews
0.49%
0.00%
3.47%
11.88%
84.17%
★
★★
★★★
★★★★
★★★★★
8 rates
0 rates
57 rates
195 rates
1,382 rates
Comments
Merc F
★
"I can`t add my card even though it activated and working"
Version: 6.1.2
"I can`t add my card even though it activated and working"
Version: 6.1.2
Brenda Begneaud
★★★★★
"Having trouble logging in."
Version: 5.4.0
"Having trouble logging in."
Version: 5.4.0
A Google user
★
"This app works 1 out of 7 times I`ve opened it! I hope the card is better than the app! I still have no idea what my balance is or if my automatic withdrawals went through. HEB is usually tops in their game but sadly not here."
Version: 5.3.0
"This app works 1 out of 7 times I`ve opened it! I hope the card is better than the app! I still have no idea what my balance is or if my automatic withdrawals went through. HEB is usually tops in their game but sadly not here."
Version: 5.3.0
Sedrick Smith
★
"The worst card you can have.will not let you transfer money.do not use this service"
Version: 5.8
"The worst card you can have.will not let you transfer money.do not use this service"
Version: 5.8
A Google user
★★
"didnt know they charged a dollar for every single purchase.."
Version: 5.3.0
"didnt know they charged a dollar for every single purchase.."
Version: 5.3.0
Silverio Reyna II
★★★★
"So far so good.. Only thing is app runs very slow Other than that good service will be using for direct deposit soon"
Version: 6.1.2
"So far so good.. Only thing is app runs very slow Other than that good service will be using for direct deposit soon"
Version: 6.1.2
Keith Lindsay
★★★★
"It takes a long time to get money back so you got to look at this app and think about it real closely"
Version: 5.6
"It takes a long time to get money back so you got to look at this app and think about it real closely"
Version: 5.6
Raphael Gonzales
★
"Sucks so bad. No responds no help. But I bet they respond to this review since it`s public"
Version: 6.2.2
"Sucks so bad. No responds no help. But I bet they respond to this review since it`s public"
Version: 6.2.2
A Google user
★
"love the app, but for the last couple of weeks, have not been able to log in to the app or even online. both immediately lock up after login. Now I`m having to go spend money on transferring money to friends & family by means other services instead of through our flash pay."
Version: 4.11.0
"love the app, but for the last couple of weeks, have not been able to log in to the app or even online. both immediately lock up after login. Now I`m having to go spend money on transferring money to friends & family by means other services instead of through our flash pay."
Version: 4.11.0
A Google user
★
"i have problems with the app, when I logging is still loading please fixed"
Version: 4.11.0
"i have problems with the app, when I logging is still loading please fixed"
Version: 4.11.0
AmyJoy Romero
★
"They will allow anyone to change account information and make fraudulent charges. Since my first post I`ve been contacted and refunded $25 what a joke"
Version: 6.0.1
"They will allow anyone to change account information and make fraudulent charges. Since my first post I`ve been contacted and refunded $25 what a joke"
Version: 6.0.1
A Google user
★★★
"maybe my phone...but i just downloaded this app and as soon as u open it, it just freezes."
Version: 4.11.0
"maybe my phone...but i just downloaded this app and as soon as u open it, it just freezes."
Version: 4.11.0
A Google user
★
"WORST APP!!! CAN NOT GET ANYTHING BUT BALANCE AND A FEW TRANSACTIONS NOTHING WORKS TRIED DOING DIRECT DEPOSIT BUT SEEMS LIKE YALL CANT DO THAT EITHER FOR SOME REASON THANKS GUYS I`LL TAKE MY BUSINESS ELSEWHERE!!"
Version: 4.11.0
"WORST APP!!! CAN NOT GET ANYTHING BUT BALANCE AND A FEW TRANSACTIONS NOTHING WORKS TRIED DOING DIRECT DEPOSIT BUT SEEMS LIKE YALL CANT DO THAT EITHER FOR SOME REASON THANKS GUYS I`LL TAKE MY BUSINESS ELSEWHERE!!"
Version: 4.11.0
A Google user
★★★★★
"I love this app it`s really cool"
Version: 5.5.0
"I love this app it`s really cool"
Version: 5.5.0
A Google user
★
"This app saves your name and password but i couldn`t do a payment the next day because for some reason it says it was locked. So i had contacted the company and they gave me a new password and ended up getting locked out my card for 6 hours for trying to reset a password from a worker who i spoke to .The main thing that was so fusterrated was when it keeped telling incorrect password when i always had that password for years.. this app is not worth it .."
Version: 5.4.0
"This app saves your name and password but i couldn`t do a payment the next day because for some reason it says it was locked. So i had contacted the company and they gave me a new password and ended up getting locked out my card for 6 hours for trying to reset a password from a worker who i spoke to .The main thing that was so fusterrated was when it keeped telling incorrect password when i always had that password for years.. this app is not worth it .."
Version: 5.4.0
A Google user
★★
"it kills my battery so i install and then uninstall"
"it kills my battery so i install and then uninstall"
A Google user
★
"This app will not let me in just keeps saying that it`s not working right now"
Version: 4.11.0
"This app will not let me in just keeps saying that it`s not working right now"
Version: 4.11.0
A Google user
★
"Have this card for 8 years no problem. Go online and move money, no problem. Try to download app, problems! Tell me to change password, not a valid password. Won`t accept password so I can`t enter site anymore!"
"Have this card for 8 years no problem. Go online and move money, no problem. Try to download app, problems! Tell me to change password, not a valid password. Won`t accept password so I can`t enter site anymore!"
Sam Pettey
★★★★
"Good AP for a prepaid card. Is there a limit on how large a check we can deposit?"
Version: 6.1.2
"Good AP for a prepaid card. Is there a limit on how large a check we can deposit?"
Version: 6.1.2
A Google user
★
"I should have read the reviews before I purchased the card. since I already purchased it I had no choice but to give it a try. the screen freezes every single time I try to make a mobile deposit. and for that I should pay a maintenance fee every month I don`t think so!! is this app maintained by HEB or NetSpend, whichever you need to get your act together!!"
Version: 4.11.0
"I should have read the reviews before I purchased the card. since I already purchased it I had no choice but to give it a try. the screen freezes every single time I try to make a mobile deposit. and for that I should pay a maintenance fee every month I don`t think so!! is this app maintained by HEB or NetSpend, whichever you need to get your act together!!"
Version: 4.11.0
com.netspend.mobileapp.heb
Installs: 100,000+
(153,345 at
2024-04-26 16:28:28)
Version: 6.7.1
Category: Finance
Pegi : Everyone
Publish Date : Jan 5, 2015
Update Date : 2024-04-19
Android Version : 6.0
Version: 6.7.1
Category: Finance
Pegi : Everyone
Publish Date : Jan 5, 2015
Update Date : 2024-04-19
Android Version : 6.0
Available on
Publisher
NetSpend
NetSpend Corporation
PO Box 2136
Austin, TX 78768-2136
https://www.netspend.com/hebonline
webappteam@netspend.com
Privacy Policy
NetSpend Corporation
PO Box 2136
Austin, TX 78768-2136
https://www.netspend.com/hebonline
webappteam@netspend.com
Privacy Policy
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Screenshots
DESCRIPTION
The H-E-B® Prepaid App lets you manage your Card Account wherever you are. That means it’s convenient to do things like:
- Check your Card Account balance and transaction history
- Send money to friends and family
- Find no cost reload locations**
- Load checks to your Card Account - it’s as simple as taking a picture*
*Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from Illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.
**While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.
- Check your Card Account balance and transaction history
- Send money to friends and family
- Find no cost reload locations**
- Load checks to your Card Account - it’s as simple as taking a picture*
*Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from Illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.
**While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice & app history
· retrieve running appsDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Other
· run at startup· control flashlight
· full network access
· pair with Bluetooth devices
· prevent device from sleeping
· control vibration
· view network connections
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionalityFinancial info
User payment info (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementPersonal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementEmail address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and complianceData this app may collect
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionalityFinancial info
Purchase history (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementUser payment info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Personal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementEmail address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
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