Bill Litherland
★★
"Captured all my card numbers. Not acceptable. Ok"
Arnold Grabski
★
"New update sucks, can`t add veggies or change the spread used on your burger any more. Got rid of the options box where you could write a comment. Will have to stop going with being forced to wait in the drive thru and no option to order inside."
Version: 2.0.0
Miss Rose
★
"The food is amazing, but they partner with Door Dash for delivery so there`s no way to communicate with or review your delivery driver. Our driver just screwed up our delivery and we have no recourse. I`m not going to use this app for delivery again."
Version: 3.2.0
Jeff Hinds
★
"update .. oct 2021, app still wont work after using it one time after install. have to uninstall and reinstall every time to get the app to work. logging in and out doesnt fix the home page, its frozen. galaxy note 9."
Version: 2.0.1
Kitty Carlisle
★
"The app is useless. Every time I`ve tried to use it, the restaurant won`t take my order. It`s not worth the hassle of filling out an order just to have it rejected. Waate of time."
Version: 2.0.1
Igor D.C.
★
"Fails adding payment method. No indoor ordering. Left the place."
Antoine Dupree
★★★★★
"Love the food and the service is always first class. Shop local!"
Version: 3.0.0
A Google user
★
"Awful app. Steals your money and the store doesn`t even get the order."
Version: 1.3
michelle douglas
★
"Waited 36 minutes for my food, to get scolded by a teenager that I needed to text them when I was there. I had texted them three times, and tried to ask somebody but they ran in the door too quick to respond."
Joe LaPlant
★
"This app is offensively bad. The only fastfood app to require a login. Offer no deals or reasons to use the app. The ``rewards`` if anyone could actually call it that is a small shake every 50 dollars spent. Im not going to burgerville again if this is the garbage they offer. I hope they shut down."
Version: 2.0.0
Candace
★★★★
"Never had an issue with ordering, and the 3P uses your location *only while using the app* to tell the restaurant exactly when you`re going to arrive. (Can also use website...) I have my food within 30 seconds of parking every time. No other fast food chain has come close to this much customer service; even TB app has limitations, and it`s the closest you can get. The ONLY reason my review isn`t five stars is because I can`t do a milkshake with my basket combo, like I can in-person. :("
Version: 2.0.1
Luke McDougald
★★
"Really don`t feel like giving my location data to a random third party provider who I don`t trust. Please remove this invasion of privacy."
Version: 2.0.1
Kelsey Fork
★★★★
"I love being able to order through the app and earn rewards. I wish I could use a gift card as a payment method, though."
Version: 2.0.1
Zodi Zac
★
"Unable to order. Failed to load location. No more $$$ from me."
Version: 3.1.3
Matthew Nicholas
★
"Shouldn`t have to create an account and login just to view the menu and locations. Should only be needed for ordering app is unusable without an account."
Andy G
★
"Havent been able to use this app since I got it. It gets to the homepage and it freezes. Fix your app!"
Version: 2.0.0
Nekilof -
★
"The app isn`t usable in its current form because: 1) If an item is out of stock, the app will proceed as if you can order it till you tap review order, and then it`ll say an item isn`t available close app or clear basket. If you clear the basket, it`ll delete all of your items & force you to start over again. You also have no clue which item(s) are the ones that aren`t available. You have to guess & hope it won`t tell you that message again. I didn`t know which of my 10 items was the one that was out of stock. I tried 3 times to order online & just got too frustrated and gave up. The app should tell you what item isn`t available or better yet, not display that as an option in the first place. This is pretty basic app functionality. 2) There are some items that are necessary that are hidden in drop down menus that you have to tap on in order to see. The app will only tell you that you`re missing a field for an item, but it won`t highlight what you`re missing because it`s part of a drop down menu that hasn`t been expanded yet. 3) You can only add 1 topping to shakes in the app - like you can`t have whipped cream & something else added. You can add more than 1 item to a shake in the store - like a Mint shake with extra mint chips and whipped cream. On the app you have to decide if you want whip or extra mint chips, not both."
Megan Hall
★
"Couldn`t place an order, kept getting errors."
Version: 2.0.1
Mark M
★
"Can`t get the app to work. Opens up but won`t allow me to see rewards, pay screen or order."
Version: 2.0.0
Wayne Cox
★
"They want you to tip going through the drive thru. If you don`t tip in the drive thru, the employee told me Kindness is rare, saying I am not kind is insulting and not true. Also, the cost for 2 people here is the same cost at many sit-down nice restaurants. They are pricing many people out of being able to eat here, especially the college kids. Regardless, I still enjoy their cheese burgers."
Version: 3.2.0