Philips HearLink
Philips HearLink
Use this app to easily control your Philips HearLink hearing aids.
Reviews
54.19%
21.20%
5.76%
8.90%
9.95%
★
★★
★★★
★★★★
★★★★★
207 rates
81 rates
22 rates
34 rates
38 rates
Comments
Mike Schaffert
★★★
"App should open automatically but only opens sometimes"
Version: 2.5.0.10268
"App should open automatically but only opens sometimes"
Version: 2.5.0.10268
Sparky Eltz
★
"Terrible. Unpaired about every 18 hours. Every day I have to Uninstall the app and reinstall it to get my phone to connect to my hearing aids through your app."
"Terrible. Unpaired about every 18 hours. Every day I have to Uninstall the app and reinstall it to get my phone to connect to my hearing aids through your app."
Lars Andersen
★★★★★
"Interfaces with my hearing aids and i cab easily change settings and volume. Also gives battery info."
Version: 2.5.0.10268
"Interfaces with my hearing aids and i cab easily change settings and volume. Also gives battery info."
Version: 2.5.0.10268
Mark Konecsni
★★★★
"No problems on my Galaxie S20FE. Just wish there was a graphic equalizer that controls the hearing from the hearing aids, not just the streaming music."
Version: 2.5.0.10268
"No problems on my Galaxie S20FE. Just wish there was a graphic equalizer that controls the hearing from the hearing aids, not just the streaming music."
Version: 2.5.0.10268
Susette McCann
★
"Difficulties syncing with hearing aids. Very unreliable"
"Difficulties syncing with hearing aids. Very unreliable"
Vince Garcia
★★
"If its not one hearing aid its the other always disconnecting on it`s own from Bluetooth I have to troubleshoot multiple times a day and reconnect. I use a Samsung Galaxy S20 Ultra and I have to reconnect multiple times a day brand new philips hearing aids just purchased recently they are the best I ever had just this annoying app not working correctly..."
Version: 2.5.0.10268
"If its not one hearing aid its the other always disconnecting on it`s own from Bluetooth I have to troubleshoot multiple times a day and reconnect. I use a Samsung Galaxy S20 Ultra and I have to reconnect multiple times a day brand new philips hearing aids just purchased recently they are the best I ever had just this annoying app not working correctly..."
Version: 2.5.0.10268
Tom or Margo Uehling
★
"Purchased a new goole 6 pro to upgrade from my old Motorola, Phillips app worked great never needed to restart. Now I need to put hearing aids back to restart constantly."
Version: 2.5.0.10268
"Purchased a new goole 6 pro to upgrade from my old Motorola, Phillips app worked great never needed to restart. Now I need to put hearing aids back to restart constantly."
Version: 2.5.0.10268
SJ M
★★
"App has limited functionality with my Samsung 8, e.g. calls do not go through to the hearing aids. Truth is, I don`t need it for anything, I could just change the presets by pushing a button on the units."
Version: 2.5.0.10268
"App has limited functionality with my Samsung 8, e.g. calls do not go through to the hearing aids. Truth is, I don`t need it for anything, I could just change the presets by pushing a button on the units."
Version: 2.5.0.10268
robert
★
"Does not sync without restart of phone. Drops one or the other hearing aid every couple of hours. Requires phone to be restarted."
Version: 2.5.0.10268
"Does not sync without restart of phone. Drops one or the other hearing aid every couple of hours. Requires phone to be restarted."
Version: 2.5.0.10268
David Worth
★
"Drops streaming intermittently from one or the other aids. Battery low notices when charged at 92%. Incorrect battery % displayed."
Version: 2.5.0.10268
"Drops streaming intermittently from one or the other aids. Battery low notices when charged at 92%. Incorrect battery % displayed."
Version: 2.5.0.10268
Mike Drilling
★★
"I have had the same problems that others have reported, and emailed Philips/Demant several days ago as `Marc` suggested, but haven`t received a reply, or even an acknowledgement. So much for Philips customer service..."
Version: 2.4.1.10089
"I have had the same problems that others have reported, and emailed Philips/Demant several days ago as `Marc` suggested, but haven`t received a reply, or even an acknowledgement. So much for Philips customer service..."
Version: 2.4.1.10089
Jacques Marjaq
★★
"Some good and some very bad! The app takes control of your sound outputs. This should be an option. Further when you get a call, the ring tone and vibration are extremely short so it is easy to miss the call, especially when the hearing aids are turned off but the Bluetooth is on. This basically negates all other advantages of using the app. I have a Samsung galaxy s21 and 9030 mini Rite T R 85."
Version: 2.5.0.10268
"Some good and some very bad! The app takes control of your sound outputs. This should be an option. Further when you get a call, the ring tone and vibration are extremely short so it is easy to miss the call, especially when the hearing aids are turned off but the Bluetooth is on. This basically negates all other advantages of using the app. I have a Samsung galaxy s21 and 9030 mini Rite T R 85."
Version: 2.5.0.10268
Barbara Clark
★
"I always have trouble finding and pairing the hearing aids."
Version: 2.5.0.10268
"I always have trouble finding and pairing the hearing aids."
Version: 2.5.0.10268
Roger mangan
★★★★
"Would be 5 if the remote would stay connected to the phone. I have to shut down my phone too often to get both ear piece to coordinate."
Version: 2.5.0.10268
"Would be 5 if the remote would stay connected to the phone. I have to shut down my phone too often to get both ear piece to coordinate."
Version: 2.5.0.10268
Valerie Grassi
★
"This app is horrible! I`ve spent more time trying to pair my hearing aids than actually wearing them. Even the employee at Costco gave up and told me to try from home. Three days several hours later each more than 5 minutes only for one or the other hearing aid to pair (``waiting for right hearing aid`` next time it`s the left). I have forced quit on ALL apps, stopped WiFi and turned bluetooth off and on several times and even uninstalled and reinstalled the app at least 6 times. It`s not worth it"
Version: 2.5.0.10268
"This app is horrible! I`ve spent more time trying to pair my hearing aids than actually wearing them. Even the employee at Costco gave up and told me to try from home. Three days several hours later each more than 5 minutes only for one or the other hearing aid to pair (``waiting for right hearing aid`` next time it`s the left). I have forced quit on ALL apps, stopped WiFi and turned bluetooth off and on several times and even uninstalled and reinstalled the app at least 6 times. It`s not worth it"
Version: 2.5.0.10268
Rick Rueda
★★
"This app is terrible and very frustrating. All comments in previous reviews are 100% comments. The BT is not good. It drops connection a the time. Don`t purchase these hearing aids."
Version: 2.5.0.10268
"This app is terrible and very frustrating. All comments in previous reviews are 100% comments. The BT is not good. It drops connection a the time. Don`t purchase these hearing aids."
Version: 2.5.0.10268
Daniel
★
"Just bought today and very disappointed. The Bluetooth experience is horrendous! Only 1 hearing aid stays connected while the other keeps cycling on and off every couple of minutes staining the battery of the right hearing aid. If there isn`t a fix soon I`m going to return my hearing aids and return to Phonac. The last pair I had lasted 7 years and they worked well, unlike the philips I just purchased."
Version: 2.4.1.10089
"Just bought today and very disappointed. The Bluetooth experience is horrendous! Only 1 hearing aid stays connected while the other keeps cycling on and off every couple of minutes staining the battery of the right hearing aid. If there isn`t a fix soon I`m going to return my hearing aids and return to Phonac. The last pair I had lasted 7 years and they worked well, unlike the philips I just purchased."
Version: 2.4.1.10089
Hee Kim
★
"Stuck on pairing and will not go back to the home screen."
"Stuck on pairing and will not go back to the home screen."
Rex Whitacre
★★
"With a Driod, the hearing aids constantly disconnect requiring a reboot of the phone.. Sometimes, the right disconnects other times the left disconnects. No rhyme or reason... very frustrating!!"
Version: 2.5.0.10268
"With a Driod, the hearing aids constantly disconnect requiring a reboot of the phone.. Sometimes, the right disconnects other times the left disconnects. No rhyme or reason... very frustrating!!"
Version: 2.5.0.10268
Ken Levene
★
"This app is terrible. Hearing aids won`t connect and stay connected to Samsung phones. On my third phone to get this to work and still no luck. Planning on returning aids to Costco and going another direction"
Version: 2.5.0.10268
"This app is terrible. Hearing aids won`t connect and stay connected to Samsung phones. On my third phone to get this to work and still no luck. Planning on returning aids to Costco and going another direction"
Version: 2.5.0.10268
com.philips.hearlink
Installs: 50,000+
(98,938 at
2024-03-11 02:05:37)
Version: VARY
Category: Medical
Pegi : Everyone
Publish Date : May 8, 2019
Update Date : 2021-09-27
Android Version : Varies with device
Version: VARY
Category: Medical
Pegi : Everyone
Publish Date : May 8, 2019
Update Date : 2021-09-27
Android Version : Varies with device
Available on
Publisher
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Screenshots
DESCRIPTION
The Philips HearLink app is compatible with all Philips HearLink wireless hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.
With the Philips HearLink app you can easily and discreetly control your wireless Philips HearLink hearing aids.
The mobile device becomes your remote control for changing listening programs, adjusting the volume, muting your hearing aids and activating streaming options. Here are some other helpful app functionalities:
- Select from which of your TV-Adapters you want to stream the signal to your hearing aids.
- Check your hearing aid battery level or the connection status from your mobile device to your hearing aids.
- With the ``Find my hearing aids`` function, you can track the location of your hearing aids.
- Connect your hearing aids to other devices and web services via IFTTT.
- Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Philips Bluetooth hearing aids except Philips HearLink 2000 and 3000, if your devices support audio streaming.
For more information, you can access instructions on how to use this app in the application settings.
We recommend using the latest version of Android OS.
To check the latest list of compatible devices, please visit:
https://www.hearingsolutions.philips.com/support/connectivity/compatibility
The app is not compatible with the following Philips HearLink models: IIC, CIC, ITC.
We hope that you will like the changes. Thank you for using our app!
With the Philips HearLink app you can easily and discreetly control your wireless Philips HearLink hearing aids.
The mobile device becomes your remote control for changing listening programs, adjusting the volume, muting your hearing aids and activating streaming options. Here are some other helpful app functionalities:
- Select from which of your TV-Adapters you want to stream the signal to your hearing aids.
- Check your hearing aid battery level or the connection status from your mobile device to your hearing aids.
- With the ``Find my hearing aids`` function, you can track the location of your hearing aids.
- Connect your hearing aids to other devices and web services via IFTTT.
- Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Philips Bluetooth hearing aids except Philips HearLink 2000 and 3000, if your devices support audio streaming.
For more information, you can access instructions on how to use this app in the application settings.
We recommend using the latest version of Android OS.
To check the latest list of compatible devices, please visit:
https://www.hearingsolutions.philips.com/support/connectivity/compatibility
The app is not compatible with the following Philips HearLink models: IIC, CIC, ITC.
We hope that you will like the changes. Thank you for using our app!
RECENT CHANGES
Thank you for using Philips HearLink!
To improve your experience, we regularly update the app to make it more reliable and easier to use.
Improvements and bug fixes in this update include:
• Compatibility with new Philips hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues
To improve your experience, we regularly update the app to make it more reliable and easier to use.
Improvements and bug fixes in this update include:
• Compatibility with new Philips hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues
DATA SAFETY AND SECURITY
This app has access to
Location
· precise location (GPS and network-based)Other
· run at startup· pair with Bluetooth devices
· view network connections
· prevent device from sleeping
· access Bluetooth settings
· full network access
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsData this app may collect
App activity
App interactions (Optional) : AnalyticsPersonal info
Email address (Optional) : App functionality, Account managementUser IDs (Optional) : App functionality, Account management
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