Roy Iskandar
★
"I have backbeat fit 350... How can I pair this with my Cellphone?"
Version: 4.1.1
Chris (2loki4u)
★
"Absolutle Garbage. No support for voyager 3200 series - can`t access anything on HP site without serial # which can`t be read - can`t talk to anyone - no way to get older version of apk that works on current OS - can`t use my headset to stream monorial audio anymore because i previously disabled it. brilliant support Poly/HP - brilliant - bad enough you stopped making this headset - I NEED TO ACCESS THE SETTINGS YOU THIEVES"
Version: 4.2.2
John Baker
★
"Updated from Plantronics Hub without my permission. My Voyager Legend headset is no longer supported. This is unacceptable."
Version: 4.0.1
Pairat Ongsri
★
"Not working with voyager 5200 I use Samsung s23 ultra The noise cancelling is not working But in Iphone it`s work well"
Version: 4.1.0
Mark Kelly
★
"What happened to the BackBeat App? I have a pair of Backbeat 6100 Headphones. How can I get support & to see if there is any firmware updates? This app does not appear to support these headphones?"
Version: 4.4.0
Mark Entress
★★
"Adds some settings and adjustment, as well as device specific user instructions and pics on top of the already amazing ``find my headset`` app functionality that is still available separately for older/simpler headsets. Update, 12-22: the app fails to recognize my headset, like others it is paired successfully over bluetooth. Customer service suggested I get an app called Polly lens. Doesn`t exist in the app store. Then suggested I try a computer based program to update my Bluetooth headset."
Version: 3.19.0
John V
★★★★★
"Five stars for the `find my headset` feature. Great piece of equipment. I have use the 970 for years and this 3200 is a decent replacement. Years later, still love it! STILL loving the app and the products"
Version: 3.19.0
Shawn Bawa
★
"App doesn`t recognize headset. It`s been 2 years of complaints on this app and no updates. Pathetic"
Version: 3.19.0
Sheila McClees
★
"Very disappointed"
RAMKISHORE DHULIPUDI
★
"App won`t connect to my Voyager 5200 even though it says it will work with it, did all troubleshooting steps but still won`t connect. App is completely useless. It can`t detect my Bluetooth at all."
Tljtruck
★★★★
"Plantronics products sister excellent all the way around"
Version: 3.19.0
Rich Braverman
★
"Too bad it doesn`t do anything. Just keeps dumping you to the devices manual. REALLY bad update. I had to uninstall it because it just didn`t do anything. †********* V5200. I dropped to V4.0 of the S/W and it saw it and functions. All the latest version does is to pop up the user guide. ********* App starts. wants location turned on, yes OR no then what device you have. Loads users guide. ONLY thing can do is tap back arrow. Repeat. I`m out of space for reply.**** no work out of space here."
Version: 4.1.1
Tom Duckworth
★★★
"Polysync40.Unsure. It`s suppose to let you customize the equalization, which is critical as we need to remove all the bass so sound doesn`t travel out of room.. however, it`s very misleading, you can only choose two other presets (which sound virtually identical and all very bass heavy). I don`t know why they didnt do the industry standard and let you adjust levels of low, mid, high frequencies.. seems like a dumb decision, and misleading to says you can modify the equalization when you cannot."
Version: 4.2.2
Jonathan Fry
★
"They removed support and options for a number of headsets while still selling those headsets, e.g. backbeat fit 2100"
Version: 4.2.0
Kenneth Smith
★★★★★
"Once I`ve learned about this app it is the best app I`ve ever had and everyone that has a Plantronic earpiece I tell them about the app, I love my Plantronic 🤗 app also let you know when to upgrade your earpiece👍🏾👍👍🏾👍👍🏾🥰🤗"
Version: 3.19.0
alan riel
★
"This new App Poly Lens is totally useless. My Plantronics app was replaced with this new app on 3/14/23. The old Plantronics App would show my Bluetooth being charged with the Plantronics Charging Case. Now the Poly Lens nothing. If I could have given Negative Stars I would have. Seriously thinking about switching Bluetooth brands as I always have been a loyal customer of Plantronics until now!!!"
Version: 4.0.1
Ibrahim Salama
★
"Why did you remove the Alexa app from the new Poly Lens app."
Version: 4.2.1
Marcel Mossel
★
"the app identifies the Voyager Legend but cannot connect to it. Therefore useless. I uninstalled the app."
Joseph Real
★★★★
"**UPDATE** Voyager Legend is now supported with the latest update. Thank you! No longer have support for my Voyager Legend. The app this replaced supported it just fine. Not happy about this at all."
Version: 4.1.0
Robert DelPivo
★★★
"This is weird. This app works fine with my older 5200 and my Galaxy Fold 4 but not with my brand new Poly 5200. Go figure! :-("
Version: 3.19.0