Nichole Campbell
★
"Awful app, no description of items, missing beyond meat options that the store has (I called and the website does the same). Can`t add a giftcard, I guess it`s ``older`` and doesn`t have a pin. All of my rewards arw missing. The # for customer service doesn`t work. Overall both app and website need a ton of work."
Cloppy Butt
★
"App has been broken since the end of last year. Pressing the order button keeps the screen loading forever, never goes to the next page. Have brought this up with stores, who said they are going to talk to technical support, but that was months ago with no improvement at all. Have uninstalled and reinstalled the app repeatedly, no change has been made since 2020."
Version: 3.1
Kimberly L Jackson
★
"Never loaded kept saying ``Oops somethings wrong!`` on page with ph number and opt in"
Version: 1.2
Fred Esman
★
"Love the burritos, hate the Android app. This app isn`t intuitive at all, always hard to order using it, especially if trying to reorder and change or add anything on the order. Navigation to order and vote cart is bad....I loath ordering using it"
Version: 3.4
Josh Douglas
★
"Used to be a good app, now it`s terrible. Contact info doesn`t get pulled in, so I always have to fill that out. It didn`t save my credit card during the update and now I can`t save it so I always have to plug in my cc info. And ordering through the app doesn`t give me any points."
Megan Boudreau
★★★★★
"Easy to use and convenient"
Version: 3.3
Anna
★★★★★
"Good so far ...."
Version: 3.4
Isaiah Hopkins
★
"I did this just to watch many people get their order i even gave out my order name and I had to wait over 20 minutes past the promise time. App is pointless to use if it just puts me dead last in the line even to people who just walked in."
Version: 3.1
Hazel sunderstood
★
"EDIT: Freebirds is making things difficult on other apps. No longer can you custom create what you want (like if you dangerously went there in person), but pick from pre selects. If that`s how it was from the beginning than okay, but it changed to make things worse. THIS app does NOT remember your favorite restaurant, allow you to pre program your order, hit send when your within range of the cook time, make it easy to re order favorites, easily show the nutrition content of what you ordered...."
Version: 3.1
Ward Family
★
"I just tried to place an order for pickup and you have no option to pay in cash at the store! 🤨 If you only allow cc pay then request that info up front, not after I went through the whole ordering process."
Version: 3.3
Epso RKS
★★
"What happened? It used to be great, now they barely add any of the meat you choose (which are also cut in smaller pieces), the queso is not good ( taste like it came out of 99¢ can), they only have like 2 tortillas to choose from, and even the chips they use now feel like cheap ones you get for nachos. Only getting a 2 because they still offer black beans and the rice is okay and the app isn`t completely cumbersome to use."
Version: 3.1
Patricia M. Rodriguez
★
"I can not put it on my SD card! Why? I can put Domino`s pizza app on my SD card."
Version: 3.3
Zoë Astra
★
"This app is hot garbage. Worked passably before recent update. Now it`s extra fubar and frustrating. So many issues."
Version: 3.1
Roger Stevens
★
"The food and crew are great. However, i have reloaded the app multiple time and it downloads, I log in, and it just spins saying ``Please wait a few moments``. It never goes further. The grand opening coordinator can see my account properly. Roger"
Version: 3.2
Brandy Perry
★
"It`s more like a link to a really poorly put together website.if you start an order and leave the app it starts you over from the beginning, choosing a store from the list of stores just gives you options to call or ask for directions, meaning you have to put in your location and re-choose your store every time. AND I`m already signed up for the rewards and am signed in, but every time I order it acts like I`m not signed in."
Version: 3.1
Alex Johnson
★★★★
"I can`t even get past the sign up portion. It asks for my phone number, then when I put it in, it always says Something went wrong. EDIT: this seems to have been fixed, I`m glad it has"
Version: 3.3
Andrew Boaz
★
"The app is hot trash but the food is great."
Version: 3.1
Greg N
★
"App needs a refresh. Can`t input past purchases."
Version: 3.1
Matt
★★
"App is quirky. Order now was grayed out for my nearest location, but not others. Called the store they said they are open. I tried again and it let me order. Also, notes get lost when you edit an item."
Version: 3.2
Adam Carter
★★
"The app successfully placed my order but did not add any rewards points. The confirmation email and receipt on the food would not work to add rewards points. If you are going to order more than once use the website or call in the order."
Version: 3.1