Smart Tutor for SAMSUNG Mobile
Smart Tutor for SAMSUNG Mobile
Smart Tutor is an easy, quick and safe means of consulting for Samsung devices
Reviews
22.00%
1.74%
4.38%
8.49%
63.40%
★
★★
★★★
★★★★
★★★★★
15,161 rates
1,202 rates
3,016 rates
5,848 rates
43,692 rates
Comments
Tina Wicker
★★★★★
"The tech was very kind to me and helped me out God Bless her heart,also I wish I could up grade my Galaxy Phone I just don`t have the money right now and I just paid off this phone which was $1000.00"
Version: 1.5 (build 363)
"The tech was very kind to me and helped me out God Bless her heart,also I wish I could up grade my Galaxy Phone I just don`t have the money right now and I just paid off this phone which was $1000.00"
Version: 1.5 (build 363)
Larry Blumenthal
★★★★★
"This app Let`s you connect to a Samsung representative in the event you are having a problem with your phone. The representative takes control of your Phone In order to fix your problem This app works great and is totally free. Highly recommend if you own a Samsung phone. This app contains no advertising."
Version: 1.5 (build 363)
"This app Let`s you connect to a Samsung representative in the event you are having a problem with your phone. The representative takes control of your Phone In order to fix your problem This app works great and is totally free. Highly recommend if you own a Samsung phone. This app contains no advertising."
Version: 1.5 (build 363)
LaDonna Whiteside
★
"I`d give it a -10 if I could! I used the chat option thinking it would be faster...I was disconnected 3 damn times & had to TRY 2 explain 3xs 2 the TOTAL WASTE OF TIME BOTHEADS! I had just given permission 2 a person 2 hi-jack my acct via remote tutor app when it happened. I couldn`t get bak 2 the chat, it just kept closing! PROBLEM STILL NOT RESOLVED!! I`m now concerned about ANYONE having control of my account. MADE A BIGGER PROBLEM! 2 BIG ONES!"
Version: 1.5 (build 344)
"I`d give it a -10 if I could! I used the chat option thinking it would be faster...I was disconnected 3 damn times & had to TRY 2 explain 3xs 2 the TOTAL WASTE OF TIME BOTHEADS! I had just given permission 2 a person 2 hi-jack my acct via remote tutor app when it happened. I couldn`t get bak 2 the chat, it just kept closing! PROBLEM STILL NOT RESOLVED!! I`m now concerned about ANYONE having control of my account. MADE A BIGGER PROBLEM! 2 BIG ONES!"
Version: 1.5 (build 344)
Dragon Evony
★
"Required to access personal heath too"
Version: 1.5 (build 363)
"Required to access personal heath too"
Version: 1.5 (build 363)
Bolly Polski
★
"Why does this app need access to my vital sign, call log, gps location and nearby devices... That is insane. This is an Asian based app, which probably means they`re committing every criminal activity under the sun with this data. All my no."
"Why does this app need access to my vital sign, call log, gps location and nearby devices... That is insane. This is an Asian based app, which probably means they`re committing every criminal activity under the sun with this data. All my no."
Penny Berry
★★★★★
"This was a very easy and famtastic experience. The lady at samsung walked me right thru it and was very kinda helped me solve every question and made me feel so much better and recovered everything from my brokemn phone to my new phone. Us cellular told us there was no way to get my pics back or anything off my old phone due 2 broken screen. They were just being lazy or unknowledgeable about their jobs! Thank you Samsung great work"
Version: 1.5 (build 363)
"This was a very easy and famtastic experience. The lady at samsung walked me right thru it and was very kinda helped me solve every question and made me feel so much better and recovered everything from my brokemn phone to my new phone. Us cellular told us there was no way to get my pics back or anything off my old phone due 2 broken screen. They were just being lazy or unknowledgeable about their jobs! Thank you Samsung great work"
Version: 1.5 (build 363)
Matime Sam
★
"Don`t even know what`s it for"
Version: 1.5 (build 212)
"Don`t even know what`s it for"
Version: 1.5 (build 212)
Frank Solecki
★
"App might be okay but support techs were awful"
Version: 1.5 (build 344)
"App might be okay but support techs were awful"
Version: 1.5 (build 344)
Muhammad Usama Javed
★★★★★
"Good experience for using this application"
Version: 1.5 (build 363)
"Good experience for using this application"
Version: 1.5 (build 363)
Tim Williams
★
"USELESS BLOATWARE"
Version: 1.5 (build 337)
"USELESS BLOATWARE"
Version: 1.5 (build 337)
Molupe Kholu
★★
"well 00o0o23 Ok ke u"
Version: 1.5 (build 160)
"well 00o0o23 Ok ke u"
Version: 1.5 (build 160)
Mark W
★
"Worthless waste of time..samsung unable to let me log in to my samsung account. Slow and incapapable of resolving issues pass you from 1 department to the next."
Version: 1.5 (build 344)
"Worthless waste of time..samsung unable to let me log in to my samsung account. Slow and incapapable of resolving issues pass you from 1 department to the next."
Version: 1.5 (build 344)
Rodney Benson
★★★★★
"Good injoyherbil perfect for me and for children to experience to explore and to perform it is perfect"
Version: 1.5 (build 160)
"Good injoyherbil perfect for me and for children to experience to explore and to perform it is perfect"
Version: 1.5 (build 160)
Luther Hubbard
★★★★★
"I like this. And even though they weren`t able to solve my problem for my first call, I really like doing this remotely rather than having to deal with the dreadful virtual assistant (all virtual assistants are dreadful 😒) when using text message customer service."
Version: 1.5 (build 344)
"I like this. And even though they weren`t able to solve my problem for my first call, I really like doing this remotely rather than having to deal with the dreadful virtual assistant (all virtual assistants are dreadful 😒) when using text message customer service."
Version: 1.5 (build 344)
Parth Jain
★
"Doesn`t even work"
Version: 1.5 (build 344)
"Doesn`t even work"
Version: 1.5 (build 344)
Bandile Shandu
★★★★★
"These app is best"
Version: 1.5 (build 160)
"These app is best"
Version: 1.5 (build 160)
Johannes Maulyuwu
★
"Oom hey km l kmllolkm mm let oko I`m pl working mm m"
Version: 1.5 (build 160)
"Oom hey km l kmllolkm mm let oko I`m pl working mm m"
Version: 1.5 (build 160)
Rezwan Wisal
★★★★
"Good thank you smart tutor"
Version: 1.5 (build 363)
"Good thank you smart tutor"
Version: 1.5 (build 363)
Bydlaczek Bartłomiej
★
"I don`t understand why it installed itself on my phone."
"I don`t understand why it installed itself on my phone."
Kunal Vlogger
★★★★★
"Very good service"
"Very good service"
com.rsupport.rs.activity.rsupport.aas2
Installs: 100,000,000+
(168,875,945 at
2024-07-25 19:36:48)
Version: 1.5 (build 396)
Category: Tools
Pegi : Everyone
Publish Date : Jan 6, 2015
Update Date : 2024-07-18
Android Version : 4.3
Version: 1.5 (build 396)
Category: Tools
Pegi : Everyone
Publish Date : Jan 6, 2015
Update Date : 2024-07-18
Android Version : 4.3
Available on
Publisher
Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 16677, Rep. of KOREA
http://www.samsung.com
noreply.sec@samsung.com
Privacy Policy
129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 16677, Rep. of KOREA
http://www.samsung.com
noreply.sec@samsung.com
Privacy Policy
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Screenshots
DESCRIPTION
Description
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)
How to get started
1. Download the ``Smart Tutor`` from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing ``Terms and Conditions``,
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate ``Smart Tutor``, please tap ``Disconnect`` menu.
Benefit
• Safety & Reliable
Don`t worry about exposing our private information.``Smart Tutor`` restricts a tech expert
from accessing applications with customer`s private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. ``Smart Tutor`` works with Android OS(Above Android 2.3.6)
2. ``Google Experience Device`` is not supported such as ``Galaxy Nexus``
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)
How to get started
1. Download the ``Smart Tutor`` from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing ``Terms and Conditions``,
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate ``Smart Tutor``, please tap ``Disconnect`` menu.
Benefit
• Safety & Reliable
Don`t worry about exposing our private information.``Smart Tutor`` restricts a tech expert
from accessing applications with customer`s private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. ``Smart Tutor`` works with Android OS(Above Android 2.3.6)
2. ``Google Experience Device`` is not supported such as ``Galaxy Nexus``
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
DATA SAFETY AND SECURITY
This app has access to
Contacts
· find accounts on the deviceDevice & app history
· retrieve system internal state· retrieve running apps
Device ID & call information
· read phone status and identityIdentity
· find accounts on the deviceLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· close other apps· full network access
· change your audio settings
· draw over other apps
· view network connections
· read sync settings
· change network connectivity
· read battery statistics
· modify system settings
· control Near Field Communication
· prevent device from sleeping
· toggle sync on and off
· expand/collapse status bar
· reorder running apps
· measure app storage space
· pair with Bluetooth devices
· connect and disconnect from Wi-Fi
· access Bluetooth settings
Phone
· directly call phone numbers· read phone status and identity
· read call log
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wearable sensors/Activity data
· body sensors (like heart rate monitors)Wi-Fi connection information
· view Wi-Fi connections
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