Samsung Members

Samsung Members
Samsung Members

Samsung Members

Expert support, community connection
& exclusive perks.
Possibility starts here.


Reviews
4.17%
1.42%
4.47%
14.12%
75.82%
★★
★★★
★★★★
★★★★★
55,050 rates
18,754 rates
59,062 rates
186,424 rates
1,001,137 rates
Comments
Frederick Pinkston
Frederick Pinkston ★★★★★
"perfect app thanks"
Version: 4.4.01.5
Ebunoluwa Ayomide
Ebunoluwa Ayomide ★★★★
"It`s very effective"
Version: 4.4.01.5
Sheree Cook
Sheree Cook ★★★★★
"Fast, easy to use, very detailed instructions."
Version: 4.4.01.5
Casondra Merrick
Casondra Merrick ★★★★★
"I`ve only used the diagnostic tab. But it works wonderfully! Was able to not only discover problems I was unaware of (like my phone not restarting for 26 days!), but also get help in fixing them. Amazing app!"
Version: 4.4.01.5
A Google user
A Google user ★★★★★
"It is a very useful feature to be able to check your device so fast, any time"
Version: 4.4.01.5
Gail Nadauld
Gail Nadauld ★★★★★
"Exceptional help. So happy"
Version: 4.4.01.5
Paul Gallant
Paul Gallant ★★★★★
"It`s pretty nice knowing that everything is working up to par."
Version: 4.4.01.5
nazreen linneveldt
nazreen linneveldt
"I am doing the settings location on setting correct but not working"
Version: 4.4.01.5
J Fan
J Fan ★★★★★
"Worked really well with my Galaxy Watch 5"
Version: 4.4.01.5
Stewart Fuentes
Stewart Fuentes
"Can`t uninstall, useless app"
Tilak Sorathiya
Tilak Sorathiya ★★★★★
"It`s good or we can easily see the what is problem"
Version: 4.4.01.5
Cherise Norton
Cherise Norton ★★★★★
"It`s a great way to manually see if there`s any issues with the functionality of the phones features."
Version: 4.4.01.5
Yesi QuintaR
Yesi QuintaR ★★★★★
"Love you it.. It give you the time to make sure everything is working well on your device 👍and if something is missing it will let you know. Great app"
Version: 4.4.01.5
David Evans
David Evans
"Indicates good network even when Verizon app indicates that it cannot switch network mode to LTE. Gives no real info and does not seem to actually test the mobile network."
Version: 4.4.01.5
Inga Sapalaite
Inga Sapalaite
"DOES NOT TELL WHATS WRONG"
Version: 4.4.01.5
Rebooted Duck
Rebooted Duck ★★★★★
"Diagnostics were useful"
Version: 4.4.01.5
RUMAIS PV
RUMAIS PV ★★★★★
"Its really helpfull"
Version: 4.4.01.5
Neil Cook
Neil Cook ★★★★
"I found Samsung has a lot of customers with problems. Seems to be mostly not understanding their product they`ve purchased. My new S21FE 5G is one. The User Manual is 168 pages. Can`t get a paper copy, just PDF. Trying to find any help print out of tiny 168 pages is impossible!! It should be possible to request and even pay for a paper copy would be possible. I found it`s NOT possible!"
Version: 4.4.01.5
Tarun Joshi
Tarun Joshi
"Samsung is disgusting company because of their policies"
Karl David
Karl David ★★★★★
"Useful to test options for your device"
Version: 4.4.01.5
com.samsung.android.voc
Installs: 1,000,000,000+ (1,150,925,803 at 2023-05-29 23:07:02)
Version: VARY
Category: Tools
Pegi : Everyone
Publish Date : Jun 30, 2020
Update Date : 2023-04-20
Android Version : Varies with device
Available on
Get it on Google Play
 Get it on Galaxy Store
Publisher
Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 16677, Rep. of KOREA
noreply.sec@samsung.com
Privacy Policy
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Screenshots
 - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot  - Android App Screenshot
DESCRIPTION
Discover your possibilities with Samsung Members.
In here, you`ll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device`s full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
DATA SAFETY AND SECURITY
This app has access to

Camera
· take pictures and videos

Cellular data settings
· change/intercept network settings and traffic

Device & app history
· retrieve system internal state
· read sensitive log data

Device ID & call information
· read phone status and identity

Location
· approximate location (network-based)
· precise location (GPS and network-based)

Microphone
· record audio

Other
· control vibration
· install shortcuts
· allow Wi-Fi Multicast reception
· prevent device from sleeping
· read sync settings
· draw over other apps
· change your audio settings
· change network connectivity
· full network access
· modify system settings
· access Bluetooth settings
· connect and disconnect from Wi-Fi
· pair with Bluetooth devices
· view network connections
· measure app storage space
· toggle sync on and off
· run at startup

Phone
· modify phone state
· read phone status and identity

Photos/Media/Files
· read the contents of your USB storage
· modify or delete the contents of your USB storage

Storage
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Wearable sensors/Activity data
· body sensors (like heart rate monitors)

Wi-Fi connection information
· view Wi-Fi connections

Security Practices

Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted

Data this app may collect

App activity
App interactions (Optional) : Analytics
In-app search history (Optional) : Analytics

Device or other IDs
Device or other IDs (Optional) : App functionality, Account management

Personal info
Name (Optional) : App functionality, Account management
User IDs (Optional) : App functionality, Account management

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