Elissa Forster
★
"Doesn`t connect to my account anymore"
Version: 5.1.9
Guy Vincent
★★
"Works great no glitches so far ,6 months..Samsung changed the app and could no longer connect"
Version: 5.1.8
Michelle Beszeditz
★
"My fridge has had the wrong time for months. Not to mention the app is continuously crashing. Not worth the price"
Version: 5.1.9
penni schuch
★
"For everyone having trouble with this app, I got information on it saying this app would no longer be supported and that you need to download the Samsung SmartThings app to use the family hub. I hope that helps"
Version: 5.1.9
Lester Thurman
★★
"Can`t connect to internet"
Kevin M
★
"Does not work on newest fridges with tizen 6. App requires a profile on the fridge. Profiles removed on tizen 6. Way to go Samsung."
m m
★
"To start the app it asked for your information but will not let me click on mext as if somethimg is missing. I am very frustated at this point because I have a $4000 refridgerator that I can`t use as it is intended. So much for ``Smart``"
Version: 5.1.9
Rocky Abdul
★
"I have raised complaint for refrigerator cooling issue..Samsung service center said the cost will be 470 for service with visiting charges.. But I said to cancel service ..So executive just visiting and asked cost for rs.295 include gst..So I called Samsung service center and asked them why visiting is cost is too high and why include gst without service? They said this is regular for all customers ..only visiting why they included GST and also cost is too high..Don`t book Samsung service"
Version: 5.1.9
Maia Brown
★
"They just pushed a new update 4/13/2022 that has made the hub completely useless. It keeps going to different screens on its own & won`t allow you to put it back to your personal settings for more than a few minutes before it puts it back to the factory setting. It seems like someone has hacked into it & is operating it remotely. I would advise you from updating it! I wish we had known that it was set on automatic updates. I hope they push an update to put it back to the previous version!"
Version: 5.1.9
David Lane
★
"This app is end of life."
Lynn Ulrich
★
"I can`t get beyond the ``system rescue mode``. It is frozen. What can I do."
Version: 5.1.9
Great White
★
"App does not work. Says gathering family information..... Then app closes. Have fibre WiFi and no signal issues. Absolute joke and avoid buying Samsung kitchen appliances. Joke."
Version: 5.1.9
John Patrick Bautista
★
"Well actually if there is a No Star review I would have given it. Bought A $7900 fridge because of what it can do with this app. Was very useful because i can send notes wherever i was to the family. Now this app is unsupported weeks after I bought it. I should have gone and bought the $2500 fridge instead. Paid extra $4500 for a useless fridge now. Thanks samsung for ruining the fun. After getting our money you guys did not care about improving customer experience."
Theresa Adams
★
"The app just keeps saying ``Before using the app, connect your Samsung account with a user profile on the Family Hub fridge``. Then the only options are ``Show me how`` and ``Cancel``. The fridge was already connected but the mobile app won`t move beyond thos point."
Version: 5.1.9
TheAb1081
★
"Still doesn`t connect to my refrigerator. My ice maker doesn`t work . I should of read the testimonials. The Samsung refrigerator is Junk."
Version: 5.1.9
Shannon Barclay
★★★★★
"Love seeing my pictures on the fridge"
Version: 5.1.9
muhereza Gilbert
★
"total rubbish of an app 😡"
Version: 5.1.9
Robert Cabrera
★
"Doesn`t connect and assume this app has been decommissioned/abandoned. Samsung has just not cleaned up their library of apps. Smart things seems to be the new shinny way to manage fridge. They just need to clean up all reference materials."
Sebastian Ganci
★
"Smart Fridge is now a Dumb Fridge. Samsung went and did something very stupid by removing all of the useful functions available on the mobile app with the latest software update. Now it`s nothing more than a very expensive Cook Book. There is barely any way to interact with the fridge from the mobile app which was the whole point of buying it. What a waste of time and money... I`ll be seeking compensation and avoiding Samsung products in future."
Game Channel (Channel)
★★
"Is this app still available I can`t get in to edit my screen I keep getting kicked out of the app"
Version: 5.1.9