Samsung Family Hub
Samsung Family Hub
Keep your family connected.
Reviews
50.27%
6.41%
6.83%
2.96%
33.53%
★
★★
★★★
★★★★
★★★★★
2,171 rates
277 rates
295 rates
128 rates
1,448 rates
Comments
Meor Naim Mkz
★
"Malaysian! This app does not work for you. They will ask to add profile but you cant find it anywhere on your fridge. Basically the worst samsung apps ever. Forget about it."
Version: 5.1.9
"Malaysian! This app does not work for you. They will ask to add profile but you cant find it anywhere on your fridge. Basically the worst samsung apps ever. Forget about it."
Version: 5.1.9
D Emil
★
"Worst app ever seen Not interactive. There is one option works always. Exit the app. Could not find any other options."
Version: 5.1.9
"Worst app ever seen Not interactive. There is one option works always. Exit the app. Could not find any other options."
Version: 5.1.9
Mohsen Hajizamani
★
"It doesn`t work at all"
Version: 5.1.9
"It doesn`t work at all"
Version: 5.1.9
Sandra Bates
★
"Bought an expensive fridge, the tablet quit responding to touch so had to replace tablet. Now hub won`t work and when I try to end feedback it says the contact info does not exist so there is nowhere to give feedback too. I have been a samsung person for years but the new appliances I bought in the past few years are not of good quality at all. So disappointed!"
Version: 5.1.9
"Bought an expensive fridge, the tablet quit responding to touch so had to replace tablet. Now hub won`t work and when I try to end feedback it says the contact info does not exist so there is nowhere to give feedback too. I have been a samsung person for years but the new appliances I bought in the past few years are not of good quality at all. So disappointed!"
Version: 5.1.9
Michael Clement
★
"Family hub wont connect with iphone or samsung tablet and i cant get smartthings app for tablet. Glad I paid 4 grand on a fridge that software is a bear to use. Oh and get google to connect to them for goodness sake."
Version: 5.1.9
"Family hub wont connect with iphone or samsung tablet and i cant get smartthings app for tablet. Glad I paid 4 grand on a fridge that software is a bear to use. Oh and get google to connect to them for goodness sake."
Version: 5.1.9
Michelle Ferris
★
"Major disappointment! When I bought the fridge I was excited to be able to see grocery list off my fridge while away from home and at the store. App never worked! And the fridge? Don`t get me started.. plastic pieces break constantly and screen freezes up. Totally useless add ons for an obviously overpriced appliance. I should have learned my lesson from the leaking dishwasher I had from them and replaced with a made in USA brand. Should have done that with fridge. Ugh"
Version: 5.1.9
"Major disappointment! When I bought the fridge I was excited to be able to see grocery list off my fridge while away from home and at the store. App never worked! And the fridge? Don`t get me started.. plastic pieces break constantly and screen freezes up. Totally useless add ons for an obviously overpriced appliance. I should have learned my lesson from the leaking dishwasher I had from them and replaced with a made in USA brand. Should have done that with fridge. Ugh"
Version: 5.1.9
Sohan Singh
★
"APP STOP working . Even i install app 2 times . but same thing happened."
Version: 5.1.9
"APP STOP working . Even i install app 2 times . but same thing happened."
Version: 5.1.9
Nida Ahmad
★
"The update has completely ruined family hub. If you`re buying the samsung fridge for family hub - NO LONGER WORTH IT! everything keeps crashing and you can`t even use the meal planner with your own manual additions."
Version: 5.1.9
"The update has completely ruined family hub. If you`re buying the samsung fridge for family hub - NO LONGER WORTH IT! everything keeps crashing and you can`t even use the meal planner with your own manual additions."
Version: 5.1.9
Javier Amaya
★
"Extremely disappointed.... this app has not worked anymore, now I can`t even connect. I just keep getting g error messages and to top it off the touch screen on my fridge has stopped working. It doesn`t recognize any touch and now I can`t even update the software 😒 so frustrating"
Version: 5.1.9
"Extremely disappointed.... this app has not worked anymore, now I can`t even connect. I just keep getting g error messages and to top it off the touch screen on my fridge has stopped working. It doesn`t recognize any touch and now I can`t even update the software 😒 so frustrating"
Version: 5.1.9
Kyle Emert
★
"Can`t even get connected to my Family Hub. Smart things app doesn`t let me connect to the apps on my fridge, was hoping this would work but it doesn`t."
Version: 5.1.9
"Can`t even get connected to my Family Hub. Smart things app doesn`t let me connect to the apps on my fridge, was hoping this would work but it doesn`t."
Version: 5.1.9
Steve Herold
★
"From great to useless I don`t understand why you make people switch to smart thing and there no feature it`s render the fridge useless can`t even upload photo the fridge keep getting ofline and the grocery list is unsuabale thanks for a waist of money I`ll make not to buy and not to recommend Samsung`s product now on"
Version: 5.1.9
"From great to useless I don`t understand why you make people switch to smart thing and there no feature it`s render the fridge useless can`t even upload photo the fridge keep getting ofline and the grocery list is unsuabale thanks for a waist of money I`ll make not to buy and not to recommend Samsung`s product now on"
Version: 5.1.9
David Lane
★
"This app is end of life."
"This app is end of life."
muhereza Gilbert
★
"total rubbish of an app 😡"
Version: 5.1.9
"total rubbish of an app 😡"
Version: 5.1.9
J “Chucknorris”
★★★
"Doesn`t do much of anything"
"Doesn`t do much of anything"
Parm Ladwa
★★★★
"So convenient to upload media to the fridge. Once you manage to link your samsung account!"
Version: 5.1.9
"So convenient to upload media to the fridge. Once you manage to link your samsung account!"
Version: 5.1.9
Sammy Morales
★
"Since the update none of devices can`t connect"
Version: 5.1.9
"Since the update none of devices can`t connect"
Version: 5.1.9
Kong Chan916
★★
"I use to be able to log in with Note 9. Now S21 Ultra can`t even connect to fridge or fridge can`t connect to phone."
Version: 5.1.9
"I use to be able to log in with Note 9. Now S21 Ultra can`t even connect to fridge or fridge can`t connect to phone."
Version: 5.1.9
Johnathan Kane
★
"Bought a new home. Came with the Samsung fridge and screen on the door. Trying to use it is extremely frustrating. Downloaded this app to upload my family photos. Created an account on the fridge and with my phone (Google pixel 6) and then proceeded to upload hundreds of photos 10 at a time. Yet even though it says it uploaded to my fridge....they don`t appear on the Fridge. Extremely frustrating. There is no troubleshooting it. No options. Not on this app or on my fridge. Huge let down."
Version: 5.1.9
"Bought a new home. Came with the Samsung fridge and screen on the door. Trying to use it is extremely frustrating. Downloaded this app to upload my family photos. Created an account on the fridge and with my phone (Google pixel 6) and then proceeded to upload hundreds of photos 10 at a time. Yet even though it says it uploaded to my fridge....they don`t appear on the Fridge. Extremely frustrating. There is no troubleshooting it. No options. Not on this app or on my fridge. Huge let down."
Version: 5.1.9
Kapil Gulati
★
"This app is stupid ...I have family hub connected with my account that I have on my samsung phone as well. It keep saying connect to family hub with user profile. The steps don`t explain what is missing. You can`t even get started. All I want is a way to read todo list from my fridge on phone for ease but can`t do it no matter what."
"This app is stupid ...I have family hub connected with my account that I have on my samsung phone as well. It keep saying connect to family hub with user profile. The steps don`t explain what is missing. You can`t even get started. All I want is a way to read todo list from my fridge on phone for ease but can`t do it no matter what."
Guy Vincent
★★
"Works great no glitches so far ,6 months..Samsung changed the app and could no longer connect"
Version: 5.1.8
"Works great no glitches so far ,6 months..Samsung changed the app and could no longer connect"
Version: 5.1.8
com.samsung.familyhub
Installs: 500,000+
(624,717 at
2023-05-29 23:07:23)
Version: 5.1.9
Category: Lifestyle
Pegi : Everyone
Publish Date : Feb 22, 2017
Update Date : 2021-10-28
Android Version : 6.0
Version: 5.1.9
Category: Lifestyle
Pegi : Everyone
Publish Date : Feb 22, 2017
Update Date : 2021-10-28
Android Version : 6.0
Available on
Publisher
Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 16677, Rep. of KOREA
https://samsungcs.zendesk.com/agent
familyhub.sec@samsung.com
Privacy Policy
129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, 16677, Rep. of KOREA
https://samsungcs.zendesk.com/agent
familyhub.sec@samsung.com
Privacy Policy
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Screenshots
DESCRIPTION
The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN 4.0 Software version and below.
For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be found within the Family Hub device plugin
- Food related features like View Inside, Recipe recommendations, Meal Planner, Shopping List, and Food List can be found within the SmartThings Cooking Service Plugin
(The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN 6.0)
The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.
[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking
[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos
For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be found within the Family Hub device plugin
- Food related features like View Inside, Recipe recommendations, Meal Planner, Shopping List, and Food List can be found within the SmartThings Cooking Service Plugin
(The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN 6.0)
The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.
[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking
[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos
RECENT CHANGES
Bug fixed
DATA SAFETY AND SECURITY
This app has access to
Contacts
· read your contacts· find accounts on the device
Device ID & call information
· read phone status and identityIdentity
· read your own contact card· find accounts on the device
Microphone
· record audioOther
· run at startup· view network connections
· prevent device from sleeping
· full network access
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connections
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