SAP Support Now
SAP Support Now
Your Intelligent Assistant for Instant SAP Support
Reviews
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Comments
A Google user
★
"Search not working. Just a blank screen appears. Nothing happens after that. Tried clearing cache as well."
Version: 2.0.0
"Search not working. Just a blank screen appears. Nothing happens after that. Tried clearing cache as well."
Version: 2.0.0
syed hussaini
★★★
"App is OK, it needs improvement. The conversations are showing html code within the communication messages - this bug persists since long, please update the app. Pros: No Adds, Fast, Secure, Easy and convinient to reply back to SAP. Cons: No frequent updates. Bugs persists for long."
Version: 2.1.0
"App is OK, it needs improvement. The conversations are showing html code within the communication messages - this bug persists since long, please update the app. Pros: No Adds, Fast, Secure, Easy and convinient to reply back to SAP. Cons: No frequent updates. Bugs persists for long."
Version: 2.1.0
A Google user
★★★★
"Very good app to check the status of the incidents raised with SAP"
Version: 2.1.0
"Very good app to check the status of the incidents raised with SAP"
Version: 2.1.0
A Google user
★★★
"Hi Stephen, Good to see this app. Really appreciate we can communicate on phone now for OSS updates. Looking forward to having an option of creating incidents as well."
Version: 2.0.0
"Hi Stephen, Good to see this app. Really appreciate we can communicate on phone now for OSS updates. Looking forward to having an option of creating incidents as well."
Version: 2.0.0
Samir T.V
★★★★
"Really helpful to follow and track.Need to add more features."
Version: 2.1.0
"Really helpful to follow and track.Need to add more features."
Version: 2.1.0
Ramesh Rangarajan
★★★
"OK But script is displayed in html format"
Version: 2.1.0
"OK But script is displayed in html format"
Version: 2.1.0
rajesh singh
★★★★
"All OK, but rectify the text decoding issue. Not able to understand what SAP has replied."
Version: 2.1.0
"All OK, but rectify the text decoding issue. Not able to understand what SAP has replied."
Version: 2.1.0
Jonathan Prow
★★★★★
"Actually a lot easier to reply to incidents than web version"
Version: 2.1.0
"Actually a lot easier to reply to incidents than web version"
Version: 2.1.0
Roger TLS
★★
"Can view but cannot update. Incident text or other incident featurrs like connections."
Version: 2.1.0
"Can view but cannot update. Incident text or other incident featurrs like connections."
Version: 2.1.0
Pratima Bhalerao
★★
"Unable to update any SAP ticket via this app even though i have all relevant access."
Version: 2.1.0
"Unable to update any SAP ticket via this app even though i have all relevant access."
Version: 2.1.0
A Google user
★★★
"Hi there, Can we add the field of threshold/deadline date against the relevant tickets? It will help us to know when the ticket will get confirm automatically. In addition, can we create a new ticket from the app? Thanks"
Version: 2.1.0
"Hi there, Can we add the field of threshold/deadline date against the relevant tickets? It will help us to know when the ticket will get confirm automatically. In addition, can we create a new ticket from the app? Thanks"
Version: 2.1.0
A Google user
★★★
"There are some bugs that be fixed can be better used. Please take this forward"
Version: 2.1.0
"There are some bugs that be fixed can be better used. Please take this forward"
Version: 2.1.0
SUSHIL KUMAR GOEL
★
"The app is really slow even on good speed network. Plus respones from SAP display with HTML tags and doesnt allow customer to respond back. More bad part is that SAP is not releasing any update for app for past 1 year now."
Version: 2.1.0
"The app is really slow even on good speed network. Plus respones from SAP display with HTML tags and doesnt allow customer to respond back. More bad part is that SAP is not releasing any update for app for past 1 year now."
Version: 2.1.0
A Google user
★★★★★
"It is helpful for checking incident, can we get feature to create the incidents or expert chat."
Version: 2.1.0
"It is helpful for checking incident, can we get feature to create the incidents or expert chat."
Version: 2.1.0
A Google user
★★★
"App is good but it also crashes several times."
Version: 2.1.0
"App is good but it also crashes several times."
Version: 2.1.0
A Google user
★★★
"Good start, need the app to be able to create new incidents, search kba notes"
Version: 1.0.3
"Good start, need the app to be able to create new incidents, search kba notes"
Version: 1.0.3
com.sap.support.android.msggo
Installs: 1,000+
(4,355 at
2023-07-12 07:17:16)
Version: 2.1.0
Category: Business
Pegi : Everyone
Publish Date : May 8, 2019
Update Date : 2019-09-18
Android Version : 6.0
Version: 2.1.0
Category: Business
Pegi : Everyone
Publish Date : May 8, 2019
Update Date : 2019-09-18
Android Version : 6.0
Available on
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Screenshots
DESCRIPTION
SAP Support Now is designed to help SAP customers get end-to-end support while working with SAP solutions. It takes advantage of convenient multimedia tools and the flexibility on smart phones to make the interactions between customer and SAP support easier.
With SAP Support Now for Android, you can view your incident list with different filter conditions, reply or close the existing incidents on your mobile device in anywhere and any time. And when SAP provides any new updates, the mobile app will receive a notification to remind you. It has seamless integration with SAP ONE Support Launchpad. Incident can be processed on mobile or Support Launchpad as you wish.
With SAP Support Now for Android, you can view your incident list with different filter conditions, reply or close the existing incidents on your mobile device in anywhere and any time. And when SAP provides any new updates, the mobile app will receive a notification to remind you. It has seamless integration with SAP ONE Support Launchpad. Incident can be processed on mobile or Support Launchpad as you wish.
RECENT CHANGES
• User can choose to call the SAP local hotline of the current GPS location.
DATA SAFETY AND SECURITY
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· take pictures and videosLocation
· approximate location (network-based)· precise location (GPS and network-based)
Other
· control flashlight· prevent device from sleeping
· full network access
· view network connections
· control vibration
Phone
· directly call phone numbersPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
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