Customer View
Customer View
Turn any Android tablet into a customer facing display for your POS
Reviews
55.64%
7.52%
5.26%
5.26%
26.32%
★
★★
★★★
★★★★
★★★★★
74 rates
10 rates
7 rates
7 rates
35 rates
Comments
Randall Barbour
★
"Doesn`t work with shopify pro Won`t scan qr code."
Version: 1.2.0
"Doesn`t work with shopify pro Won`t scan qr code."
Version: 1.2.0
Dylan McCullough
★
"A pretty useless app. Can`t capture signatures, can`t let customer pick receipt method. Can`t customize view to show company logo or colors. I think the developers have given up on this app and POS in general. Hasn`t been a significant update in 2 years. Company has 10k + employees btw. 52 billion dollar market cap. Can`t program the most basic features that are availble in literally every other POS system on the market."
Version: 1.4.1
"A pretty useless app. Can`t capture signatures, can`t let customer pick receipt method. Can`t customize view to show company logo or colors. I think the developers have given up on this app and POS in general. Hasn`t been a significant update in 2 years. Company has 10k + employees btw. 52 billion dollar market cap. Can`t program the most basic features that are availble in literally every other POS system on the market."
Version: 1.4.1
Paul O`Hara
★
"Disconnects frequently and now it won`t even pair since the pos update. You try and pair and it just says it`s disconnected instantly"
Version: 1.2.0
"Disconnects frequently and now it won`t even pair since the pos update. You try and pair and it just says it`s disconnected instantly"
Version: 1.2.0
A Google user
★★★★
"Love the idea of the app. Was looking for something like this and you`ve delivered. Only one problem... It keeps disconnecting at random intervals. What it needs, in the case of disconnecting, is that the original POS app should keep/remember pair handshake with devices, in the same way bluetooth works so that you could just hit a ``connect`` button and resume whenever a customer comes in. Maybe add more welcome sceen customization, like a slideshow, wallpaper or background colours. But I love it."
Version: 1.2.0
"Love the idea of the app. Was looking for something like this and you`ve delivered. Only one problem... It keeps disconnecting at random intervals. What it needs, in the case of disconnecting, is that the original POS app should keep/remember pair handshake with devices, in the same way bluetooth works so that you could just hit a ``connect`` button and resume whenever a customer comes in. Maybe add more welcome sceen customization, like a slideshow, wallpaper or background colours. But I love it."
Version: 1.2.0
Massimiliano Regis
★
"No no no... completely useless.. disconnect itself every 2 minutes. This with version 1.3.2"
Version: 1.3.0
"No no no... completely useless.. disconnect itself every 2 minutes. This with version 1.3.2"
Version: 1.3.0
Cameron Myers
★
"We have stopped using this app ever since customers were allowed to CHOOSE to get a text receipt instead of leaving their email! We have no use for phone numbers! We only want to capture emails. I`ve sent messages and had Shopify send a message leaving feedback. It`s been well over 4 months since we`ve used this app simply because we want to capture emails. Please give us an option to remove text message receipts!"
Version: 1.6.0
"We have stopped using this app ever since customers were allowed to CHOOSE to get a text receipt instead of leaving their email! We have no use for phone numbers! We only want to capture emails. I`ve sent messages and had Shopify send a message leaving feedback. It`s been well over 4 months since we`ve used this app simply because we want to capture emails. Please give us an option to remove text message receipts!"
Version: 1.6.0
Golden Carrot
★
"I have to pair it every 2 minutes. When will this be fixed????"
Version: 1.3.2
"I have to pair it every 2 minutes. When will this be fixed????"
Version: 1.3.2
ivan dan
★
"Is not working don`t waste your time"
"Is not working don`t waste your time"
Khoda Zilla
★
"Contact shopify multiple times over and over again only to receive no help in return. This app is ridiculous. For starters shopify POS expects you to buy an ipad however the customer view is only support on Andorid? The POS is able to operate on direct internet connection using Ethernet however the Customer view app can only operate on Wifi? If an app was made for another app wouldnt you think they are suppose to communicate, function, and work together rather than against each other?"
Version: 1.6.0
"Contact shopify multiple times over and over again only to receive no help in return. This app is ridiculous. For starters shopify POS expects you to buy an ipad however the customer view is only support on Andorid? The POS is able to operate on direct internet connection using Ethernet however the Customer view app can only operate on Wifi? If an app was made for another app wouldnt you think they are suppose to communicate, function, and work together rather than against each other?"
Version: 1.6.0
Cathy
★★
"Could be nice but disconnect all the time. Also it would be very important to be able to show customer information (name, number, email, address ect) so client could confirm it is correct , and even better if it allows customer to enter his email by himself. Thanks"
Version: 1.3.2
"Could be nice but disconnect all the time. Also it would be very important to be able to show customer information (name, number, email, address ect) so client could confirm it is correct , and even better if it allows customer to enter his email by himself. Thanks"
Version: 1.3.2
Rolf Power
★
"This thing is unusable. It disconnects every few minutes. Not only useless, but also a waste of time."
"This thing is unusable. It disconnects every few minutes. Not only useless, but also a waste of time."
A Google user
★
"Never connect and never read barcode."
Version: 1.2.0
"Never connect and never read barcode."
Version: 1.2.0
A Google user
★
"Keeps disconnecting . have to pair every hour"
Version: 1.2.0
"Keeps disconnecting . have to pair every hour"
Version: 1.2.0
TheDeathWolf
★
"Guys, fix the disconnecting issue please. It keeps disconnecting every few minutes. Can`t run a store like this. It is definitely not internet speed or the device. I have 1 GBPS internet and the top most expensive devices from Samsung and Apple. It is the app issue. It may show ``Welcome to store.name`` but doesn`t reflect the items we add in cart. Please fix asapp"
Version: 1.2.0
"Guys, fix the disconnecting issue please. It keeps disconnecting every few minutes. Can`t run a store like this. It is definitely not internet speed or the device. I have 1 GBPS internet and the top most expensive devices from Samsung and Apple. It is the app issue. It may show ``Welcome to store.name`` but doesn`t reflect the items we add in cart. Please fix asapp"
Version: 1.2.0
Joshua Butler
★
"This app is representative of how much Shopify hates B&M retailers."
Version: 1.3.2
"This app is representative of how much Shopify hates B&M retailers."
Version: 1.3.2
Nino V.
★
"Great idea developed poorly! Shame on Shopify indeed! The app keeps disconnecting no matter what we do… We’ve reported this issue over 20 times to Shopify support, but it’s just a waste of time as they can’t help! THE APP DOESN’T WORK!"
Version: 1.3.0
"Great idea developed poorly! Shame on Shopify indeed! The app keeps disconnecting no matter what we do… We’ve reported this issue over 20 times to Shopify support, but it’s just a waste of time as they can’t help! THE APP DOESN’T WORK!"
Version: 1.3.0
Jim Johnson
★
"I am using cust view 1.3 and pos 6.47.0 and I do not see any options for guide your customer Through checkout (insert or swipe card) or select a receipt option in customer view. Am I missing something?"
Version: 1.3.0
"I am using cust view 1.3 and pos 6.47.0 and I do not see any options for guide your customer Through checkout (insert or swipe card) or select a receipt option in customer view. Am I missing something?"
Version: 1.3.0
Eric Champlin
★
"We`ve continuous issues with this app since we installed it on two registers over a year ago. Continuous disconnects, difficulty scanning the barcode to reconnect, the dreaded ``disconnected`` message that can only be fixed by rebooting the register iPad AND the customer view tablet while we`re in the middle of a busy sales day. And now this morning, a new twist: a complete inability to connect. Great concept, extremely poor execution."
"We`ve continuous issues with this app since we installed it on two registers over a year ago. Continuous disconnects, difficulty scanning the barcode to reconnect, the dreaded ``disconnected`` message that can only be fixed by rebooting the register iPad AND the customer view tablet while we`re in the middle of a busy sales day. And now this morning, a new twist: a complete inability to connect. Great concept, extremely poor execution."
New York News MTCC
★
"Keeps disconnecting"
Version: 1.2.0
"Keeps disconnecting"
Version: 1.2.0
Joyce Tai
★
"What a useless app. I bought a dual-tablet mount for my cash desk, specifically because I thought having the customer facing view meant I wouldn`t have to keep turning my main POS tablet around anymore, for customers to select chequing/savings accounts and enter their PIN numbers when using the chip reader. WRONG! What`s even the point of a customer facing screen if I still have to turn/give them my tablet to let them enter their details??? Now the extra tablet is just in the way!"
Version: 1.4.1
"What a useless app. I bought a dual-tablet mount for my cash desk, specifically because I thought having the customer facing view meant I wouldn`t have to keep turning my main POS tablet around anymore, for customers to select chequing/savings accounts and enter their PIN numbers when using the chip reader. WRONG! What`s even the point of a customer facing screen if I still have to turn/give them my tablet to let them enter their details??? Now the extra tablet is just in the way!"
Version: 1.4.1
com.shopify.pos.customerview
Installs: 10,000+
(43,407 at
2024-05-04 11:36:48)
Version: 1.17.0
Category: Business
Pegi : Everyone
Publish Date : Aug 29, 2018
Update Date : 2024-03-11
Android Version : 5.0
Version: 1.17.0
Category: Business
Pegi : Everyone
Publish Date : Aug 29, 2018
Update Date : 2024-03-11
Android Version : 5.0
Available on
Publisher
Shopify Inc.
151 O`Connor Street, Ground floor
Ottawa, ON K2P 2L8
Canada
https://help.shopify.com/en/manual/sell-in-person/hardware/customer-view-app
mobile-admin@shopify.com
Privacy Policy
151 O`Connor Street, Ground floor
Ottawa, ON K2P 2L8
Canada
https://help.shopify.com/en/manual/sell-in-person/hardware/customer-view-app
mobile-admin@shopify.com
Privacy Policy
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Shopify Point of Sale (POS)
Screenshots
DESCRIPTION
Customer View is a perfect customer-facing companion app to Shopify POS, turning any Android device into a dedicated customer display. Customers are able to view their cart, tip, pay, and select their own receipt options.
- Show customers their cart -
Show your customers what has been rung up in real time, allowing you and your customers to stay on the same page throughout the entire checkout experience.
- Let customers tip their way -
Revamped tipping experience allows more flexible tipping options, and provides transparency into tip amounts and final total before proceeding to payments
- Guide customers through payments -
Concise messaging and illustrations helps customers understand how they should make payments
- Offer flexible receipt options -
Allow customers to select their own receipt options, and reduce emails/SMS errors by giving customers control.
- Be locally compliant -
Allow customers to view and verify their cart and total before paying for their purchase – a local requirement in certain regions (e.g. California, US)
LANGUAGES
Customer View app will match the language to your POS, available in Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Malay, Norwegian Bokma, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish
HOW TO CONNECT
Customer View works on any Android device running Android 5.0 or above. Once installed, you can easily connect to your iPad, iPhone or Android device that is running Shopify POS. Search ``Shopify POS`` in the Play Store or App Store to start selling today!
QUESTIONS/FEEDBACK?
You can contact us at Shopify Support (https://support.shopify.com/), or visit the Shopify Help Center (https://help.shopify.com/manual/sell-in-person).
- Show customers their cart -
Show your customers what has been rung up in real time, allowing you and your customers to stay on the same page throughout the entire checkout experience.
- Let customers tip their way -
Revamped tipping experience allows more flexible tipping options, and provides transparency into tip amounts and final total before proceeding to payments
- Guide customers through payments -
Concise messaging and illustrations helps customers understand how they should make payments
- Offer flexible receipt options -
Allow customers to select their own receipt options, and reduce emails/SMS errors by giving customers control.
- Be locally compliant -
Allow customers to view and verify their cart and total before paying for their purchase – a local requirement in certain regions (e.g. California, US)
LANGUAGES
Customer View app will match the language to your POS, available in Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Malay, Norwegian Bokma, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish
HOW TO CONNECT
Customer View works on any Android device running Android 5.0 or above. Once installed, you can easily connect to your iPad, iPhone or Android device that is running Shopify POS. Search ``Shopify POS`` in the Play Store or App Store to start selling today!
QUESTIONS/FEEDBACK?
You can contact us at Shopify Support (https://support.shopify.com/), or visit the Shopify Help Center (https://help.shopify.com/manual/sell-in-person).
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Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connections
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