A Google user
★
"Absolutely terrible app. When you had to charge 2.99 EUR from my card, it worked flawlessly, but when I want to use your service, the app keeps crashing constantly on my S10+. Awful, do not recommend."
Version: 0.0.39
Robert
★
"Paid twice for registration, because driver licence was not correctly identified. First registrarion was removed by support as not possible to troubleshoot. For some reason password is incorrect now and reset is not working. Support is ignoring this issue."
Version: 1.0.68
zebrasdesa
★
"Horrible experience. Parked roller in parking marked by SKOK - still received 30€ fine + 10€ commision from them. Stay away."
X2com X2com
★
"Instead of nicely telling about failure to charge a card and asking to provide another payment method, they are aggressively blocking account"
Sergejs V
★
"Failed to register. Q Smartid was not accepted. Credit Card details was shared via Google."
Version: 2.0.1
Sergejs Siporovs
★
"- super limeted parking posabilities . Even then you finish ride in right place still have to call support team to help you end it . Pain in the arse ! Very unorganizet , not castumer orientated . Scooter it self is good ."
Version: 1.0.60
K I
★★★★★
"Customer service is always avaliable and proffesional ."
Version: 2.2.2
Matiss Viksne
★★★
"Noparko atļautā vietā, kāds cits pārvieto rolleru un uzliek sodu. :( Neiesaku nevienam"
Version: 2.2.3
A Google user
★★★★★
"Pirmais brauciens šodien un viss tā kā jābūt. Ne aplikācijā, ne ar aparātu nebija problēmas. Vadītāja apliecību arī apstiprināja 10min. laikā. Sākumā komisijas, pie tam vairākas, noteikti nav tā labākā jaunā pakalpojuma ieviešanas stratēģija, bet nu tas lai paliek viņu ziņā. Pats saņēmu 3€ promo no drauga, un droši kāds var izmantot manējo ref. kodu: BGRZ-KWZ8 👌"
Version: 0.0.39
Alexander Gorbanovsky
★
"I can`t register as my phone was taken, i can`t login as my emails are not recognized. Quite stupid to have registration via phone number, but login via email. Support options are also inconvenient."
Version: 2.0.1
Martynas Andrijauskas
★
"Cannot update my card information, app just does nothing. Over two years on the market and these guys still can`t figure out how to make their app work properly"
Version: 2.1.0
Антон Сергиенко
★
"30€ for parking out of parking zone????? =D no, thanks... Bolt scooters only from now"
Version: 1.0.60
MUSTAFA YILMAZ
★★★
"Hi can you also add max driving distance. Before rent maybe I wish to know my max distance.. overall you improve your program then last year."
Svetlana Kurosh
★★★★★
"Пользовалась сервисом пока только дважды, но мне очень понравилось. Очень удобное и понятное приложение, мопеды в шаговой доступности по всему центру Риги + не дорого."
Version: 1.0.59
Rinalds Vanadzins
★★★★
"the max speed is too slow for city traffic , hard to join the flow properly"
Version: 2.1.0
Hubertas Galdikas
★
"Doesnt work. Does not upload photos. Kinda very sucky"
Version: 2.2.3
Ivan Zhuravlev
★
"Good concept, terrible customer service. Everything was going fine until one day the app says ``you have unpaid invoice, can`t use the app``. So I went through my payments where it clearly says that the payment was successful. Have since contacted the customer service several times by email and phone, sending payment proofs etc. All they do is promise to call back, but it never happens. I have received 0 responses on my 3 emails. Edit: Your response makes me want to put 10 more 1-star reviews"
Version: 1.0.69
Random User
★
"`Simple registration` :D.. Spent hours... Need to pay to even sign up, onfido verification is the worst ive encountered - too blurry, face not recognized, etc, took 20 photos, now approval takes hours, gmx email doesnt work (skok cant send to it) and very low accessibility of skok in this city. Other services are faster and more accessible."
Version: 2.2.3
Kris S.
★
"Good way to get around town quickly, but the customer support is horrible. My bike couldn`t be locked because of some system issues, customer support refused to refund me and then even charged me for the time I spent explaining my issue."
Version: 2.0.1
KRISTAPS SVEISBERGS
★★★
"expensive and speed is limited to 48 km/h. + 10 km/h is must in Riga. a lot of empty places without parking spots."
Version: 2.1.0