Homer Walter
★
"The device worked until the update. Now it won`t connect to my phone. If the developer put out a fix where it will connect, I`d give it a 5 star rating. When it worked it worked great."
Version: 2.3.0
Russ Cucina
★
"Exceptionally buggy. Very finicky Bluetooth connectivity, I still haven`t figured out what combination of resets, power cycles, reregistration, etc, actually get it to connect, but the success rate is < 10% with stock Android on a Pixel 6, so no excuse. The app itself, on the rare occasion the connection works, contains it`s own fundamental bugs, such as in incorrect basic arithmetic. There`s a lot of promise, but so far the execution is inexcusable particularly as the hardware is not cheap."
Version: 2.4.10
B Man
★★★★★
"***UPDATE*** After the following the recommendation of tech support the ring worked flawless. Thank you! I would suggest one larger ring/tip size. I have large hands and it`s a little tight. Wore it one night tracked everything. Very cool and was loving it Last two nights all it tracks is oxygen and heart rate.. no other data. No matter what I do nothing else is monitored. For now I`m giving it 1 star. Until I hear back from customer service."
Version: 2.4.9
Paul Ergh
★
"Go2sleep device doesn`t work very well and support is awful. Trying to process a return is a total joke. I suggest you avoid their products. Specific issues: - device stops recording if I get up to use the bathroom fir a few minutes and then go back to bed - device won`t automatically connect to app and I have to manually go through the reconnect process everytime - my Garmin watch does a better job uf tracking my sleeping time than this dedicated sleep device does"
Version: 2.4.4
Sam Luebbert
★★★★
"I like the design/fit of the monitor. This app does a good job of making the data understandable but it does have issues. A lot of problems seem like stale UI state. The monitor can be stuck showing connecting until I just tap and open up the monitor. Today`s data usually doesn`t show on the 1st screen but does on the next. Viewing today`s data on the 2nd screen requires I swipe to 2 days ago first. The navigation buttons on the bottom are mostly covered by my nav bar. It has potential though."
Version: 2.4.9
Draylynn
★
"I`ve owned this for a number of years and every now and then I`ll attempt to use it and when it comes to connecting, it fails, every time. What`s better, is the app doesn`t even bother connecting to any devices. I can connect to the ring manually, it lights up green, the moment I fire the app (which has all permissions), the ring dies back to red and cannot be found anywhere. Whilst the app is `searching` for the ring, it is connecting to... N-o-t-h-i-n-g at all. Bluetooth interface is completely silent. I`ve done a full reset, unlisted it from my devices entirely, reset the cache and the ring can`t be found. Waste of money and time. Not to mention the large list of other issues with the app, for example, why bother adding a Facebook login, if it is disabled on Facebook?"
Version: 2.3.0
Dan Christian
★
"Tries to open malicious browser pages repeatedly. Requests far more access than should be needed"
Jerry Garrison
★★★★★
"Timely delivery, professional packaging. Find the app very informative, nicely laid out. Easy and constant Bluetooth connection. The longer I use it, the more impressed I become - excellent! It has been several months since I started using it, still love it"
Version: 2.4.10
Tony Milillo
★
"The device no longer connects via Bluetooth to the app."
W Zawislak
★
"Usless. After few days of happy use stopped synchronising with the device"
Version: 2.3.0
Alexandra Davis
★★★
"I wish I could change the order of tiles on the report page. I tried changing them on settings and they won`t save."
Version: 2.4.10
Anton Radlein
★
"Won`t stay connected to bluetooth. This has been an issue forever, not sure why they can`t fix it. Update: buyer beware. As of the latest app update, Galaxy s20 cannot connect to the ring at all. Brutal."
Version: 2.3.0
Mike L
★
"Couldn`t connect to my Samsung Note 9. My phone could see it and and pair to it but the app won`t connect to it and yes, location services are turned on. Had blinking red led, then charged to green via the base. The device seems to be ergonomically designed well and I wanted it to work but .... Returning for a full refund ! I just also installed Withing Sleep mat with no problems. I`ve just purchased another Go2Sleep and have a new Samsung Tab S6 Lite, and their app couldn`t connect."
Version: 2.3.0
Bill Peabody
★
"I can not get the ring to connect to my Samsung s20. I have contacted support but have not heard anything back yet I am a software developer. If I can get this to work, who can? I hope support can help but based on these reviews I am not really optimistic"
Version: 2.3.0
Karla Morrill
★
"I`ve asked at least twice here and by email. Can`t even find my review. No response. None. It didn`t work. Shows connected but doesn`t make report. I`m trying email once more and then will contact credit card to reverse charge. Edit. Got a response and replied then no answer. How can you explain problem without walking through it in real time. It reads several to 10 points lower oxygen making it worthless. Still won`t produce report."
Version: 2.4.9
Lisa Collins
★
"If you don`t give permition for then to acsess your personal phone book, photos and messages, they wont let device connect. Im now planning on using a dummy phone with no service and will wifi it to internet. I don`t yet know if this will work but my family does it all the time on some of our older smart phones. Maybe i can buy that it needs pics but nothing else, its like when Google spies."
Version: 2.3.2
Logan Beal
★
"Connecting to the go2sleep the first time was painful, then it disconnected overnight. Connecting the second time was even more painful and then the ring died completely. I didn`t get any useful data."
Version: 2.3.0
Kyle Venters
★★
"For anyone whose having connection issues on Android!!! Open app>connect new device> connecting screen. Then jump over to androids Bluetooth pairing new device, when ring goes green, jump back to sleep on app. Ballache and one of the worst pairing systems I`ve ever dealt with. But I do like the ring concept."
Version: 2.3.0
C V
★
"Last update deleted the device and now I can`t re-add it (connection failed)."
Version: 2.3.0
Nonya
★
"Lost my hrv, pulse tracking, and spo2 for no reason"
Version: 2.4.10