LUMA
LUMA
Luma Surveillance makes it easy to check on what matters – anytime, anywhere
Reviews
76.77%
7.51%
6.12%
3.48%
6.12%
★
★★
★★★
★★★★
★★★★★
552 rates
54 rates
44 rates
25 rates
44 rates
Comments
A Google user
★
"new android upgrade and system does not work."
Version: 4.3.3
"new android upgrade and system does not work."
Version: 4.3.3
Ricardo Behrens
★
"The interface it`s not the best but once you get used to it and its weird buttons, it`s manageable. However, this app gets 1 star mainly because it`s impossible to see any video in any app... So... You have a surveillance system app that can`t share or show videos outside of the app itself.... Not useful when sharing video or pictures with the police. Additionally it only gives you access to the last 24 hours and nothing more. Not useful if you are out of town."
Version: 4.4.1
"The interface it`s not the best but once you get used to it and its weird buttons, it`s manageable. However, this app gets 1 star mainly because it`s impossible to see any video in any app... So... You have a surveillance system app that can`t share or show videos outside of the app itself.... Not useful when sharing video or pictures with the police. Additionally it only gives you access to the last 24 hours and nothing more. Not useful if you are out of town."
Version: 4.4.1
Peter
★
"Bad connectivity . Runs constantly in background network connection errors from it everytime used."
"Bad connectivity . Runs constantly in background network connection errors from it everytime used."
Chris Shewell
★★★★
"I`ve been using this app for almost 10yrs, I have 15 different DVRs and 11 NVRs on it. Works great. You need to know what your doing setting it up and SnapOne (formerly SnapAV) does a great job supporting the app as well as their line of products. I have never had a problem with this app, it works flawlessly every time."
Version: 4.4.1
"I`ve been using this app for almost 10yrs, I have 15 different DVRs and 11 NVRs on it. Works great. You need to know what your doing setting it up and SnapOne (formerly SnapAV) does a great job supporting the app as well as their line of products. I have never had a problem with this app, it works flawlessly every time."
Version: 4.4.1
A Google user
★
"As a professional automation system installer these cameras and app are frustrating! I have input the same information that my coworkers have on iphone and their app works and mine doesn`t. this app hasn`t been updated in nearly a year and isn`t correct for modern android phones. Additionally, this camera system using the 510 series is absolutely awful for installation! The engineers that approved this are imbeciles. We will not be purchasing this system again"
Version: 4.3.3
"As a professional automation system installer these cameras and app are frustrating! I have input the same information that my coworkers have on iphone and their app works and mine doesn`t. this app hasn`t been updated in nearly a year and isn`t correct for modern android phones. Additionally, this camera system using the 510 series is absolutely awful for installation! The engineers that approved this are imbeciles. We will not be purchasing this system again"
Version: 4.3.3
Steven Fulghum
★★★★★
"Best ever for needed info"
"Best ever for needed info"
A Google user
★
"It hardly ever works. Worst app."
Version: 4.3
"It hardly ever works. Worst app."
Version: 4.3
Randy Darden
★
"Navigation icons are missing on Chrombook. Can`t logon."
"Navigation icons are missing on Chrombook. Can`t logon."
A Google user
★
"Does not load cameras. Get connection failed everytime. Router ports are forwarded. Looks likes lots of others have issues as well."
Version: 4.3.3
"Does not load cameras. Get connection failed everytime. Router ports are forwarded. Looks likes lots of others have issues as well."
Version: 4.3.3
Joanna B
★★
"This app keeps going out. It`s not as easy to use or not responsive when zooming in and out and you can Accidentally delete or move the cameras around. This app would be great if these things are fixed"
Version: 4.4.1
"This app keeps going out. It`s not as easy to use or not responsive when zooming in and out and you can Accidentally delete or move the cameras around. This app would be great if these things are fixed"
Version: 4.4.1
Adam
★
"Every sense I installed the app I get network error on my phone very annoying. Cameras can take forever to load at times and other times won`t load. No push notifications get annoying emails. Not very thought out app"
Version: 4.4.1
"Every sense I installed the app I get network error on my phone very annoying. Cameras can take forever to load at times and other times won`t load. No push notifications get annoying emails. Not very thought out app"
Version: 4.4.1
Ted Bernhardt
★
"Average at best. Limited settings and adjustments. Very buggy and unreliable especially given the premium price tag on Luma cameras and equipment D+/C- Just looked at other reviews and I am not one. Beware of Snap / Luma / Control4 products $$$"
Version: 4.4.1
"Average at best. Limited settings and adjustments. Very buggy and unreliable especially given the premium price tag on Luma cameras and equipment D+/C- Just looked at other reviews and I am not one. Beware of Snap / Luma / Control4 products $$$"
Version: 4.4.1
A Google user
★★★★★
"great app, works perfect"
Version: 4.3.3
"great app, works perfect"
Version: 4.3.3
A Google user
★★★
"I sell, install and configure Luma DVR/NVR`s. They work VERY WELL, are easy to setup and the remote support from Snap AV is EXCELLENT. I plan to purchase Luma products for my own home. 1 key point regarding this app (confirmed via phone call to Snap AV) - you cannot remotely view recordings more than 24 hours old. WHAT?!?? WHY?!??! This makes no sense to me as a tech and user. Although the products are great I am very UNIMPRESSED with the app due to this limitation. Otherwise app is very easy to configure and use. Please allow more than 24 hr old recordings to be viewed remotely!!! Owners are sometimes on vacation longer than 24 hours and it would give them peace of mind to be able to see older footage without having to wait to get home."
Version: 4.3.3
"I sell, install and configure Luma DVR/NVR`s. They work VERY WELL, are easy to setup and the remote support from Snap AV is EXCELLENT. I plan to purchase Luma products for my own home. 1 key point regarding this app (confirmed via phone call to Snap AV) - you cannot remotely view recordings more than 24 hours old. WHAT?!?? WHY?!??! This makes no sense to me as a tech and user. Although the products are great I am very UNIMPRESSED with the app due to this limitation. Otherwise app is very easy to configure and use. Please allow more than 24 hr old recordings to be viewed remotely!!! Owners are sometimes on vacation longer than 24 hours and it would give them peace of mind to be able to see older footage without having to wait to get home."
Version: 4.3.3
A Google user
★★
"Bad UI and user experience. Hard ro retrieve video. Often crashes."
Version: 4.3.3
"Bad UI and user experience. Hard ro retrieve video. Often crashes."
Version: 4.3.3
Carmen Cordero
★
"Impossible to work with"
"Impossible to work with"
A Google user
★
"I don`t understand I have really fast Interney and I don`t know how to do it I don`t know how to make videos with it and it`s really confusing with the big words and confusing words."
Version: 4.3.3
"I don`t understand I have really fast Interney and I don`t know how to do it I don`t know how to make videos with it and it`s really confusing with the big words and confusing words."
Version: 4.3.3
A Google user
★★
"Ok when it works. Stops working often. Playback simply doesn`t work except
on rare occasions. If you don`t have ios, you are sol w this app.."
Version: 4.3.2
"Ok when it works. Stops working often. Playback simply doesn`t work except
on rare occasions. If you don`t have ios, you are sol w this app.."
Version: 4.3.2
A Google user
★
"Luma opens to Live View on Pixel Slate, cannot accesw set up window."
Version: 4.4.1
"Luma opens to Live View on Pixel Slate, cannot accesw set up window."
Version: 4.4.1
Sue Powers
★
"Doesn`t work on my Samsung phone away from home; Connection Failed error on every camera, every time."
Version: 4.4.1
"Doesn`t work on my Samsung phone away from home; Connection Failed error on every camera, every time."
Version: 4.4.1
com.snapAV.iVMS
Installs: 500,000+
(574,956 at
2024-04-03 15:45:31)
Version: 4.6.2
Category: Lifestyle
Pegi : Everyone
Publish Date : Aug 12, 2015
Update Date : 2023-05-09
Android Version : 4.1
Version: 4.6.2
Category: Lifestyle
Pegi : Everyone
Publish Date : Aug 12, 2015
Update Date : 2023-05-09
Android Version : 4.1
Available on
Publisher
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Screenshots
DESCRIPTION
The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device.
• One unified app for all Luma products – including both NVRs and DVRs
• Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom
• Switch between high or standard resolution depending on your remote connection
• Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs
• Easily scan timeline and playback to find recordings and events
• Instantly capture snapshots or record videos with a tap of your finger
• Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues
• Listen or speak to whoever is on the other end (Audio support varies by camera model)
• Remotely control pan/tilt/zoom (PTZ) cameras
• Swipe to quickly and easily switch between cameras
• One unified app for all Luma products – including both NVRs and DVRs
• Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom
• Switch between high or standard resolution depending on your remote connection
• Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs
• Easily scan timeline and playback to find recordings and events
• Instantly capture snapshots or record videos with a tap of your finger
• Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues
• Listen or speak to whoever is on the other end (Audio support varies by camera model)
• Remotely control pan/tilt/zoom (PTZ) cameras
• Swipe to quickly and easily switch between cameras
RECENT CHANGES
Resolved crashing on launch on some Android models
Security improvements
Security improvements
DATA SAFETY AND SECURITY
This app has access to
Device & app history
· retrieve running appsDevice ID & call information
· read phone status and identityMicrophone
· record audioOther
· connect and disconnect from Wi-Fi· disable your screen lock
· full network access
· prevent device from sleeping
· view network connections
· read Google service configuration
· control vibration
Phone
· read phone status and identityPhotos/Media/Files
· access USB storage filesystem· read the contents of your USB storage
· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connections
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