SMS ONE
SMS ONE
SMS ONE app allows affiliates to manage their work orders and technicians.
Reviews
35.44%
4.80%
1.80%
9.61%
48.35%
★
★★
★★★
★★★★
★★★★★
118 rates
16 rates
6 rates
32 rates
161 rates
Comments
A Google user
★
"Straight up to the point does not work. Ok I take that back it opens and runs but none of the features work for what we need them to."
Version: 1.0.14
"Straight up to the point does not work. Ok I take that back it opens and runs but none of the features work for what we need them to."
Version: 1.0.14
mr pibbs08
★★★★★
"i can`t tell you this company and app are easy to use with 24 customer care. I enjoy working for SMS and i have done over 475 jobs with no problems. The SMS team strive to help you grow,"
Version: 3.1.14
"i can`t tell you this company and app are easy to use with 24 customer care. I enjoy working for SMS and i have done over 475 jobs with no problems. The SMS team strive to help you grow,"
Version: 3.1.14
Brittney Lindow
★
"Constantly freezes, have to fully shut down and restart phone everytime I want to use the app. Often doesn`t recognize user name or password"
"Constantly freezes, have to fully shut down and restart phone everytime I want to use the app. Often doesn`t recognize user name or password"
A Google user
★
"Freezes up and loses information"
Version: 2.0.4
"Freezes up and loses information"
Version: 2.0.4
A Google user
★
"cheap and dont pay o time"
"cheap and dont pay o time"
Erik P
★
"Horrible app, nothing but head aches every single time. This company expects you, as a technician, to do everything 100% right or they won`t pay, meanwhile their app is filled with bugs and glitches. Would not recommend and will do everything I can to avoid doing work for stores that utilize this ``service``. I`m not religious but I pray that this company goes out of business every single night. Truly the worst app I`ve ever had the displeasure of using"
Version: 3.4.2
"Horrible app, nothing but head aches every single time. This company expects you, as a technician, to do everything 100% right or they won`t pay, meanwhile their app is filled with bugs and glitches. Would not recommend and will do everything I can to avoid doing work for stores that utilize this ``service``. I`m not religious but I pray that this company goes out of business every single night. Truly the worst app I`ve ever had the displeasure of using"
Version: 3.4.2
A Google user
★
"Hated it the app will not download. When it did download i didnt like that people can track me when im not working that means there is no privacy your job will know where you are all the time. Oh and like i mentioned when it did work takes too long to download pics and get the info you need."
"Hated it the app will not download. When it did download i didnt like that people can track me when im not working that means there is no privacy your job will know where you are all the time. Oh and like i mentioned when it did work takes too long to download pics and get the info you need."
A Google user
★
"Big fat `0`. there are alot of better gps apps for company`s, so don`t invest in this one Worst app ever. Loses data, jobs and connections all the time."
Version: 3.0.15
"Big fat `0`. there are alot of better gps apps for company`s, so don`t invest in this one Worst app ever. Loses data, jobs and connections all the time."
Version: 3.0.15
A Google user
★★★★★
"great improvements"
Version: 3.0.15
"great improvements"
Version: 3.0.15
A Google user
★
"This entire app is garbage!"
Version: 3.0.13
"This entire app is garbage!"
Version: 3.0.13
A Google user
★
"how can i give zero stars"
Version: 3.0.15
"how can i give zero stars"
Version: 3.0.15
A Google user
★
"It doesn`t let you do much without kick you out of the app. Very slow"
"It doesn`t let you do much without kick you out of the app. Very slow"
A Google user
★
"Obviously the development team is understaffed. same issues for several weeks with no time frame as to when it will be fixed. I think in the 3 years I have been using this app there has only been a handful of updates that fixed nothing. I would say about 30% of the time it is responsive. I spend a lot of time getting transferred around when I call in and finally get told they will just call me back and never do."
Version: 3.0.13
"Obviously the development team is understaffed. same issues for several weeks with no time frame as to when it will be fixed. I think in the 3 years I have been using this app there has only been a handful of updates that fixed nothing. I would say about 30% of the time it is responsive. I spend a lot of time getting transferred around when I call in and finally get told they will just call me back and never do."
Version: 3.0.13
A Google user
★★★★★
"Great for any employer"
Version: 3.0.8
"Great for any employer"
Version: 3.0.8
A Google user
★
"Great sales pitch for the management company to acquire accounts... Horribly developed and designed.. one bug after another and you don`t get paid for plow service if you can`t get it to work. What a joke"
Version: 2.0.5
"Great sales pitch for the management company to acquire accounts... Horribly developed and designed.. one bug after another and you don`t get paid for plow service if you can`t get it to work. What a joke"
Version: 2.0.5
A Google user
★
"Aweful not user friendly buggy"
Version: 2.0.6
"Aweful not user friendly buggy"
Version: 2.0.6
A Google user
★
"Has a very hard time tracking locations as well as needing an abundance of pictures to check in. It seems by the time people get used to one app they have created another and need us to become familiar with the new one."
Version: 1.0.14
"Has a very hard time tracking locations as well as needing an abundance of pictures to check in. It seems by the time people get used to one app they have created another and need us to become familiar with the new one."
Version: 1.0.14
BlackSmokeDemon
★★
"the app is semi functional. I had to download the app to my personal phone b/c the app wpuld constantly crash my work tablet I`m supposed to be using, specially when I have to take the last photo when starting a job or ending the job. Now on my phone it freezes instead and wont register the taken pic. I have ro take the pic outside of the app then use gallery to add it. oh and the work orders icon is a bit confusing, it looks like what would be the ``settings`` tab"
Version: 3.4.1
"the app is semi functional. I had to download the app to my personal phone b/c the app wpuld constantly crash my work tablet I`m supposed to be using, specially when I have to take the last photo when starting a job or ending the job. Now on my phone it freezes instead and wont register the taken pic. I have ro take the pic outside of the app then use gallery to add it. oh and the work orders icon is a bit confusing, it looks like what would be the ``settings`` tab"
Version: 3.4.1
Jamie Gowans
★
"Constantly polling my location even when not using app. Needs fixed ASAP"
Version: 3.1.15
"Constantly polling my location even when not using app. Needs fixed ASAP"
Version: 3.1.15
A Google user
★
"Rarely work right, drains battery, waste a lot of time"
Version: 3.0.8
"Rarely work right, drains battery, waste a lot of time"
Version: 3.0.8
com.starlight.mobile.android.smsone
Installs: 50,000+
(71,496 at
2024-06-26 15:45:22)
Version: 3.4.3
Category: Business
Pegi : Everyone
Publish Date : Oct 31, 2015
Update Date : 2023-12-01
Android Version : 6.0
Version: 3.4.3
Category: Business
Pegi : Everyone
Publish Date : Oct 31, 2015
Update Date : 2023-12-01
Android Version : 6.0
Available on
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DESCRIPTION
One by SMS Assist is an application utilized by SMS Assist’s network of contractors to help manage work orders and streamline the onsite validation process. It is fully integrated with the SMS Assist Affiliate portal and enables real-time communication and work order visibility. The One by SMS Assist app improves the workflow process for both field technicians and administrators in the following ways:
• Allows administrators to remotely monitor and manage the status of work order information
• Eliminates back-office costs and paperwork on every work order
• The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction
• The GPS-enabled functionality decreases technicians’ check-in and -out time
• The messaging feature connects technicians with SMS Assist’s team and reduces the need for time consuming follow-up calls
If you are already a part of SMS Assist’s network of Affiliates, download this app to take advantage of the features listed above. If you are interested in becoming an SMS Assist Affiliate, visit www.smsassist.com/affiliate-sign-up for more information.
• Allows administrators to remotely monitor and manage the status of work order information
• Eliminates back-office costs and paperwork on every work order
• The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction
• The GPS-enabled functionality decreases technicians’ check-in and -out time
• The messaging feature connects technicians with SMS Assist’s team and reduces the need for time consuming follow-up calls
If you are already a part of SMS Assist’s network of Affiliates, download this app to take advantage of the features listed above. If you are interested in becoming an SMS Assist Affiliate, visit www.smsassist.com/affiliate-sign-up for more information.
RECENT CHANGES
Bug fixes and improvement.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice & app history
· retrieve running appsDevice ID & call information
· read phone status and identityLocation
· access extra location provider commands· precise location (GPS and network-based)
· approximate location (network-based)
Microphone
· record audioOther
· full network access· run at startup
· draw over other apps
· close other apps
· read Google service configuration
· view network connections
· change network connectivity
· change your audio settings
· connect and disconnect from Wi-Fi
· control vibration
· prevent device from sleeping
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data this app may collect
Device or other IDs
Device or other IDs (Optional) : AnalyticsLocation
Precise location (Optional) : AnalyticsPersonal info
Email address (Optional) : AnalyticsPhone number (Optional) : Analytics
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