Starlink
Starlink
Use the Starlink app to set up and monitor your Starlink service
Reviews
21.90%
6.86%
4.57%
8.50%
58.17%
★
★★
★★★
★★★★
★★★★★
2,827 rates
886 rates
590 rates
1,097 rates
7,510 rates
Comments
Skyler Robinson
★★★
"The app does well, but it needs some TLC. I have been waiting for and update to fix this issue but the latest one hasn`t. For some reason I am unable to login to my account so I am unable to make any changes to the router."
Version: 2023.16.0
"The app does well, but it needs some TLC. I have been waiting for and update to fix this issue but the latest one hasn`t. For some reason I am unable to login to my account so I am unable to make any changes to the router."
Version: 2023.16.0
Brad Bannister
★★
"Since the past two updates the App indicates that Starlink is Disconnected, although it`s working. My Starlink is in bypass mode with an Ethernet adapter. Previous app version still showed connection stats etc, this new version (new icon) only shows ``Disconnected``"
Version: 2023.06.1
"Since the past two updates the App indicates that Starlink is Disconnected, although it`s working. My Starlink is in bypass mode with an Ethernet adapter. Previous app version still showed connection stats etc, this new version (new icon) only shows ``Disconnected``"
Version: 2023.06.1
Shay
★
"App still doesn`t work after latest update"
Version: 2023.07.0
"App still doesn`t work after latest update"
Version: 2023.07.0
Ignatius Kashoka
★
"Unable to load my account information"
Version: 2023.11.0
"Unable to load my account information"
Version: 2023.11.0
Robert Sparks
★
"Absolutely HORRIBLE customer service ! No way to contact them other than the app. No phone number, website, anything other than to flail around on the app to find a way to ask for help. That generates a ticket to which they replied by sending my to their FAQ. Not even addressing my concern ! I canceled service last month but they turned around and charged me for another month !"
Version: 2023.03.0
"Absolutely HORRIBLE customer service ! No way to contact them other than the app. No phone number, website, anything other than to flail around on the app to find a way to ask for help. That generates a ticket to which they replied by sending my to their FAQ. Not even addressing my concern ! I canceled service last month but they turned around and charged me for another month !"
Version: 2023.03.0
George Peters
★★★
"I`ll give it a 3 star since they put unlimited usage, but still, they need to put more satellites near alaska or (canada) so I don`t lag while gaming"
Version: 2023.12.1
"I`ll give it a 3 star since they put unlimited usage, but still, they need to put more satellites near alaska or (canada) so I don`t lag while gaming"
Version: 2023.12.1
Jordan Elder
★★★★
"The apps awesome just the most recent service update. Now shows basically all my connected items are red. Like I`m sitting 15 feet away from the router and it`s barely yellow. Don`t have any connectivity issues."
Version: 2023.18.1
"The apps awesome just the most recent service update. Now shows basically all my connected items are red. Like I`m sitting 15 feet away from the router and it`s barely yellow. Don`t have any connectivity issues."
Version: 2023.18.1
Chad Copeland
★
"I can`t even get my app to work. It`s hard to hook up my internet when the app doesn`t work."
Version: 2023.11.0
"I can`t even get my app to work. It`s hard to hook up my internet when the app doesn`t work."
Version: 2023.11.0
Maricel Hoyt
★★★★★
"Excellent overall!!!"
Version: 2023.03.0
"Excellent overall!!!"
Version: 2023.03.0
Beth Townsend
★
"This app is so buggy - the account information never loads for me. It always says `unable to load account information, try again in a few minutes`. I have tried reinstalling the app but the issue comes back. Some products in the shop don`t load at all and after I add items to cart, it says `your cart is empty` even though the cart icon in the top right shows the right number. If I need to interact with starlink on my phone I often need to just go to starlink website in the browser."
Version: 2023.11.0
"This app is so buggy - the account information never loads for me. It always says `unable to load account information, try again in a few minutes`. I have tried reinstalling the app but the issue comes back. Some products in the shop don`t load at all and after I add items to cart, it says `your cart is empty` even though the cart icon in the top right shows the right number. If I need to interact with starlink on my phone I often need to just go to starlink website in the browser."
Version: 2023.11.0
Roger Sanche (sanchorelaxo)
★
"Hilarious... You can`t send a support ticket when disconnected from Starlink!? Did anyone bother to do QA on this thing??? No toll-free number, no online assistants, nothing. We can only conclude that it`s SpaceX`s corporate decision to give such poor customer service, due to cost-cutting or call-center ineptitude. When SpaceX will no longer have a monopoly on this kind of satellite service, expect most to flee in droves (like paypal, like twitter, etc)... Way to go, geniuses."
Version: 2023.11.0
"Hilarious... You can`t send a support ticket when disconnected from Starlink!? Did anyone bother to do QA on this thing??? No toll-free number, no online assistants, nothing. We can only conclude that it`s SpaceX`s corporate decision to give such poor customer service, due to cost-cutting or call-center ineptitude. When SpaceX will no longer have a monopoly on this kind of satellite service, expect most to flee in droves (like paypal, like twitter, etc)... Way to go, geniuses."
Version: 2023.11.0
Sean Frisby
★
"Signed up for starlink paid 99 dollar deposit. Waited 2 years then cancelled my order. Have not received it or any contact about it. Don`t do starlink they can`t be reached!"
Version: 2.0.32
"Signed up for starlink paid 99 dollar deposit. Waited 2 years then cancelled my order. Have not received it or any contact about it. Don`t do starlink they can`t be reached!"
Version: 2.0.32
Zoila Reyes
★★★
"My options are missing. In sleep mode cant find it. Screen locksup"
Version: 2023.07.0
"My options are missing. In sleep mode cant find it. Screen locksup"
Version: 2023.07.0
Arizona Mc
★
"CAN`T LOGIN IN MY ACCOUNT IN THE APP ALSO IF I TURN OFF MY WI-FI ON CELL PHONE MY INTERNET GOES AWAY ANYONE ELSE KNOW HOW CAN I SET UP WHIT A CELLPHONE DOESN`T THIS WORK WHIT THE ROUTER ONLY OR HAVE TO HAVE MY CELLPHONE WIFI ON AT ALL TIME PLEASE HELP I WORK AND TAKE MY PHONE SO WHEN I LEAVE HOME THERES NO INTERNET WHIT OUT IT PLEASE HELP"
Version: 2023.07.0
"CAN`T LOGIN IN MY ACCOUNT IN THE APP ALSO IF I TURN OFF MY WI-FI ON CELL PHONE MY INTERNET GOES AWAY ANYONE ELSE KNOW HOW CAN I SET UP WHIT A CELLPHONE DOESN`T THIS WORK WHIT THE ROUTER ONLY OR HAVE TO HAVE MY CELLPHONE WIFI ON AT ALL TIME PLEASE HELP I WORK AND TAKE MY PHONE SO WHEN I LEAVE HOME THERES NO INTERNET WHIT OUT IT PLEASE HELP"
Version: 2023.07.0
Stephen Tivy
★
"can not contact starlink support to unlock password.... tried all the ways.... error...."
Version: 2023.11.0
"can not contact starlink support to unlock password.... tried all the ways.... error...."
Version: 2023.11.0
Dan Pendergrass
★
"Won`t let me login. Tried all support option."
Version: 2023.13.1
"Won`t let me login. Tried all support option."
Version: 2023.13.1
Ralph Constant
★★★★★
"In my app I used to see a lign saying ``Switch Starlink``I do not seen it anymore. I also have two 2 kit that I received when I go to the app, I`ve seen only the shipping order but no kit #. When I look on the box side I can see the kit # but not in the app. They are not active. Does Starlink has a WhatsApp phone number for customer service. Answer for technical issues take too long."
Version: 2023.10.0
"In my app I used to see a lign saying ``Switch Starlink``I do not seen it anymore. I also have two 2 kit that I received when I go to the app, I`ve seen only the shipping order but no kit #. When I look on the box side I can see the kit # but not in the app. They are not active. Does Starlink has a WhatsApp phone number for customer service. Answer for technical issues take too long."
Version: 2023.10.0
C .Caguioa
★★
"Unable to do anything, app won`t load account info or login. Cannot change anything at all. Resets did nothing."
Version: 2023.10.0
"Unable to do anything, app won`t load account info or login. Cannot change anything at all. Resets did nothing."
Version: 2023.10.0
David Gould
★★★★
"Changed from one star to four stars. I got a new phone, and this app works much better. I was able to log in no problem on the first try to get to my settings. I think the app just doesn`t work well on old versions of Android OS. I`ll use it for a few weeks and revisit the star rating at that time."
Version: 2023.11.0
"Changed from one star to four stars. I got a new phone, and this app works much better. I was able to log in no problem on the first try to get to my settings. I think the app just doesn`t work well on old versions of Android OS. I`ll use it for a few weeks and revisit the star rating at that time."
Version: 2023.11.0
John
★
"Service is bad, app is bad, support took a month to respond to a help request that made the internet unusable. If my family had another option for rural internet they`d take it, but they don`t, so they`re stuck with this."
Version: 2023.03.0
"Service is bad, app is bad, support took a month to respond to a help request that made the internet unusable. If my family had another option for rural internet they`d take it, but they don`t, so they`re stuck with this."
Version: 2023.03.0
com.starlink.mobile
Installs: 1,000,000+
(4,321,479 at
2024-05-04 17:47:31)
Version: 2024.13.0
Category: Tools
Pegi : Everyone
Publish Date : Oct 23, 2020
Update Date : 2024-05-03
Android Version : 7.0
Version: 2024.13.0
Category: Tools
Pegi : Everyone
Publish Date : Oct 23, 2020
Update Date : 2024-05-03
Android Version : 7.0
Available on
Publisher
Space Exploration Technologies Corp.
1 Rocket Road
Hawthorne, CA. 90250
https://www.starlink.com
mobile@spacex.com
Privacy Policy
1 Rocket Road
Hawthorne, CA. 90250
https://www.starlink.com
mobile@spacex.com
Privacy Policy
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Screenshots
DESCRIPTION
Starlink is designed to deliver high-speed broadband internet to locations where access has been unreliable, expensive, or completely unavailable.
The Starlink app is here to help you:
• Identify the install location that will ensure the best quality of service
• Check for obstructions that can interfere with service
• Setup your Starlink hardware
• Verify your WiFi connection
• Receive alerts for service issues
• Access your connectivity statistics
• Identify devices connected to your network
• Troubleshoot connectivity issues
• Contact support
The Starlink app is here to help you:
• Identify the install location that will ensure the best quality of service
• Check for obstructions that can interfere with service
• Setup your Starlink hardware
• Verify your WiFi connection
• Receive alerts for service issues
• Access your connectivity statistics
• Identify devices connected to your network
• Troubleshoot connectivity issues
• Contact support
RECENT CHANGES
Bug fixes and improvements.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· change network connectivity· read Google service configuration
· control Near Field Communication
· run at startup
· prevent device from sleeping
· control vibration
· view network connections
· full network access
· connect and disconnect from Wi-Fi
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsFiles and docs
Files and docs (Optional) : App functionalityLocation
Approximate location (Optional) : AnalyticsMessages
Other in-app messages (Optional) : App functionalityPersonal info
Email address (Optional) : Account managementPhone number (Optional) : Account management
Photos and videos
Photos (Optional) : App functionalityVideos (Optional) : App functionality
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