Simply Energy
Simply Energy
Welcome to MyAccount. The simple way to manage your energy accounts online.
Reviews
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Comments
Nicole Stocks
★
"Absolutely hopeless, shouldnt be this hard just to sign on. It keeps telling me my birthday is wrong. Ive tried as many ways as i can, I know my birthday and now its telling me ive been blocked for security reasons. The app can get stuffed as far as im concerned. This app isnt suitable for the elderly or for people with disabilities if its going to carry on like this. I rather not have it at all."
"Absolutely hopeless, shouldnt be this hard just to sign on. It keeps telling me my birthday is wrong. Ive tried as many ways as i can, I know my birthday and now its telling me ive been blocked for security reasons. The app can get stuffed as far as im concerned. This app isnt suitable for the elderly or for people with disabilities if its going to carry on like this. I rather not have it at all."
Sara Blake
★★
"If I`m able to log in, it`s great. But it frequently and randomly locks me out telling me I`ve `been temporarily blocked for security purposes`. Why?! The lack of consistency in access needs to be addressed."
Version: 2.9
"If I`m able to log in, it`s great. But it frequently and randomly locks me out telling me I`ve `been temporarily blocked for security purposes`. Why?! The lack of consistency in access needs to be addressed."
Version: 2.9
Geoff Lyons
★★★★★
"Great app , very pleased"
Version: 2.9
"Great app , very pleased"
Version: 2.9
Liza Andjelic
★★
"Ive been having issues with making a payment it worked fine before but last time I tried to update payment it wouldn`t let me and now im trying it today and it still won`t allow me"
Version: 2.14
"Ive been having issues with making a payment it worked fine before but last time I tried to update payment it wouldn`t let me and now im trying it today and it still won`t allow me"
Version: 2.14
Charli Hoy
★
"No matter how many times I change my password and check that its 100% correct, it still tells me my details are wrong. Sick of it"
Version: 2.2
"No matter how many times I change my password and check that its 100% correct, it still tells me my details are wrong. Sick of it"
Version: 2.2
Lexie Leighton
★★★★★
"Excelled app, the app has everything You Want"
Version: 2.2
"Excelled app, the app has everything You Want"
Version: 2.2
Kylie Zucker
★★★
"I`m only new to the app so it`s too early to till"
Version: 2.1
"I`m only new to the app so it`s too early to till"
Version: 2.1
Sharon Taylor
★
"Constantly does not recognise my details. I am over trying to use the app. Uninstalling."
Version: 2.9
"Constantly does not recognise my details. I am over trying to use the app. Uninstalling."
Version: 2.9
Maxine Rieger
★★★
"Update review 👍Aug 2020 My app just updated so I had a quick look and pleased with what I saw - user friendly, easy to negotiate, much better interface. Thanks for listening Oringal review 👎- If no stars were an option! Absolute rubbish since update. Hangs on every option and where is my gas account? Just read other reviews and totally agree - if it aint broke DONT fix it Please dont tell me to toggle - you can`t Roll back to previous version. Hope you didn`t pay for that update!! 🤔"
Version: 2.2
"Update review 👍Aug 2020 My app just updated so I had a quick look and pleased with what I saw - user friendly, easy to negotiate, much better interface. Thanks for listening Oringal review 👎- If no stars were an option! Absolute rubbish since update. Hangs on every option and where is my gas account? Just read other reviews and totally agree - if it aint broke DONT fix it Please dont tell me to toggle - you can`t Roll back to previous version. Hope you didn`t pay for that update!! 🤔"
Version: 2.2
Alison Kelleher
★★★★★
"Easy to navigate and view usage/s"
Version: 2.11
"Easy to navigate and view usage/s"
Version: 2.11
Levin K Mathai
★
"The app does not look safe. The password field is showing prompts, so it is not masked properly. Be vary of what you type here."
"The app does not look safe. The password field is showing prompts, so it is not masked properly. Be vary of what you type here."
Blippy Smith
★★★★★
"I like this app. You can view your electricity Bill`s and I can see how much j am spending so I can make payment in advance. Not sure what else could make it better."
Version: 2.4
"I like this app. You can view your electricity Bill`s and I can see how much j am spending so I can make payment in advance. Not sure what else could make it better."
Version: 2.4
Tr Tre
★★★★★
"Easy peasy to use. Has all features required for normal customers."
"Easy peasy to use. Has all features required for normal customers."
Caroline Barlow
★
"Refused to open on android ¹¹"
"Refused to open on android ¹¹"
tony freeman
★
"The old app was better .This one i can`t even lock on .Now I`m in the dark when to pay. Or if I`m in the red."
Version: 2.1
"The old app was better .This one i can`t even lock on .Now I`m in the dark when to pay. Or if I`m in the red."
Version: 2.1
Himanshu Singhania
★
"Is this a common app for all service providers of Electricity Service ?"
"Is this a common app for all service providers of Electricity Service ?"
Robert Bartol
★★★★★
"Best app i have downloaded by far cause i can sit at my kitchen table and pay my electricity bill while having a coffee. Just need to work out how to do the same with my gas ⛽️ bill!!"
Version: 2.12
"Best app i have downloaded by far cause i can sit at my kitchen table and pay my electricity bill while having a coffee. Just need to work out how to do the same with my gas ⛽️ bill!!"
Version: 2.12
D Z
★★★★★
"Makes managing usage and billing so easy!"
Version: 2.12
"Makes managing usage and billing so easy!"
Version: 2.12
Ryan McIntosh
★
"Every update seems to avoid what`s actually the issue with this app, make the home screen show all accounts connected and amount owing/credited (gas electric solar whatever) then when you select the account take us too the individual fuel tab, what currently is called the home tab is absolutely not a home tab, 1 star"
Version: 2.15
"Every update seems to avoid what`s actually the issue with this app, make the home screen show all accounts connected and amount owing/credited (gas electric solar whatever) then when you select the account take us too the individual fuel tab, what currently is called the home tab is absolutely not a home tab, 1 star"
Version: 2.15
Julie Song
★★★★★
"Simple and quick"
Version: 2.8.0
"Simple and quick"
Version: 2.8.0
com.sus.scm.simplyenergy
Installs: 100,000+
(106,385 at
2024-03-04 08:09:43)
Version: 3.1
Category: Finance
Pegi : Everyone
Publish Date : Nov 3, 2016
Update Date : 2023-10-27
Android Version : 9
Version: 3.1
Category: Finance
Pegi : Everyone
Publish Date : Nov 3, 2016
Update Date : 2023-10-27
Android Version : 9
Available on
Publisher
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DESCRIPTION
With the new and improved Simply Energy Mobile app, managing your account is even simpler. Monitor your usage, view and pay bills and receive real-time alerts.
MyAccount features include:
TOGGLE BETWEEN ACCOUNTS FROM ANY SCREEN
Wherever you are in the app, simply switch between accounts using the ‘Select fuel type’ toggle at the top of the screen.
MONITOR YOUR ENERGY USAGE
At-a-glance usage details for electricity, gas and solar. View your monthly usage in kilowatt hours or dollar spend.
PAY & VIEW YOUR BILLS SECURELY
Securely pay your bills online, access your old bills and view your payment history.
SET UP OR EDIT YOUR DIRECT DEBIT
Set up/edit your direct debit in a few clicks. Simply set, forget and never miss a due date again.
SWITCH TO eBILLING
Get your bills sent directly to your email and save time, hassle and paper.
SAVE & ADD PAYMENT DETAILS
Securely add, save and store your details to make paying bills simply faster.
APPLY FOR A PAYMENT PLAN
Having trouble paying your energy bill? Apply for a fixed instalment payment plan and get back on track.
Make energy simpler. Download the app today.
MyAccount features include:
TOGGLE BETWEEN ACCOUNTS FROM ANY SCREEN
Wherever you are in the app, simply switch between accounts using the ‘Select fuel type’ toggle at the top of the screen.
MONITOR YOUR ENERGY USAGE
At-a-glance usage details for electricity, gas and solar. View your monthly usage in kilowatt hours or dollar spend.
PAY & VIEW YOUR BILLS SECURELY
Securely pay your bills online, access your old bills and view your payment history.
SET UP OR EDIT YOUR DIRECT DEBIT
Set up/edit your direct debit in a few clicks. Simply set, forget and never miss a due date again.
SWITCH TO eBILLING
Get your bills sent directly to your email and save time, hassle and paper.
SAVE & ADD PAYMENT DETAILS
Securely add, save and store your details to make paying bills simply faster.
APPLY FOR A PAYMENT PLAN
Having trouble paying your energy bill? Apply for a fixed instalment payment plan and get back on track.
Make energy simpler. Download the app today.
RECENT CHANGES
The latest version contains bug fixes and improvements.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosOther
· prevent device from sleeping· view network connections
· full network access
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
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