BoldDesk
BoldDesk
An intuitive ticketing system for providing seamless customer service.
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com.syncfusion.bolddesk
Installs: 500+
(612 at
2024-04-27 01:16:54)
Version: 1.0.11
Category: Business
Pegi : Teen
Publish Date : Aug 11, 2023
Update Date : 2024-04-05
Android Version : 6.0
Version: 1.0.11
Category: Business
Pegi : Teen
Publish Date : Aug 11, 2023
Update Date : 2024-04-05
Android Version : 6.0
Available on
Publisher
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DESCRIPTION
BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.
This intuitive ticketing system features an improved user experience to provide seamless customer service.
We are constantly striving to enhance your experience with the BoldDesk mobile app.
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.
This intuitive ticketing system features an improved user experience to provide seamless customer service.
We are constantly striving to enhance your experience with the BoldDesk mobile app.
RECENT CHANGES
Ticket approvals module -
We've enhanced the Ticket Approvals module previously exclusive to the web version. Agents can easily create approval requests directly within their tickets.
Copy a ticket message for sharing-
We have provided an option that allows users to conveniently copy the ticket message.
Enhance your upload experience with camera capture option-
Users can upload existing system files or take new photos with their camera and upload them directly.
We've enhanced the Ticket Approvals module previously exclusive to the web version. Agents can easily create approval requests directly within their tickets.
Copy a ticket message for sharing-
We have provided an option that allows users to conveniently copy the ticket message.
Enhance your upload experience with camera capture option-
Users can upload existing system files or take new photos with their camera and upload them directly.
DATA SAFETY AND SECURITY
This app has access to
Other
· view network connections· prevent device from sleeping
· full network access
· control vibration
· run at startup
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
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