Volotea
Volotea
Volotea S.L.
Reviews
48.84%
9.30%
2.32%
11.63%
27.91%
★
★★
★★★
★★★★
★★★★★
6,499 rates
1,238 rates
309 rates
1,547 rates
3,714 rates
Comments
Freddie Mach
★
"The app is not transparent. Volotea uses catchphrases to skirt around the fact you are in overbooking, and even getting in touch with them doesn`t allow you to get a clear answer. Know that if you are ever trying to check in online, have no assigned seat and it`s not letting you do so to get your boarding pass, the flight is overbooked and you might be unable to get on the plane. I strongly recommend checking in super early and paying for a seat if you can`t get the boarding pass."
Version: 3.67
"The app is not transparent. Volotea uses catchphrases to skirt around the fact you are in overbooking, and even getting in touch with them doesn`t allow you to get a clear answer. Know that if you are ever trying to check in online, have no assigned seat and it`s not letting you do so to get your boarding pass, the flight is overbooked and you might be unable to get on the plane. I strongly recommend checking in super early and paying for a seat if you can`t get the boarding pass."
Version: 3.67
Jesús Herrera
★
"CUIDADO! No devuelven todo el dinero si el vuelo es cancelado!! BE CAREFUL WITH THIS AIRLINE! If the flight gets cancelled your don`t get full refund!!"
Version: 3.40
"CUIDADO! No devuelven todo el dinero si el vuelo es cancelado!! BE CAREFUL WITH THIS AIRLINE! If the flight gets cancelled your don`t get full refund!!"
Version: 3.40
Reda Brikci (Chkoupinator)
★
"Asked me to login again and emptied my email and password so I tried to type them back except the email field was locked (and empty) and still required..."
Version: 3.60
"Asked me to login again and emptied my email and password so I tried to type them back except the email field was locked (and empty) and still required..."
Version: 3.60
Nopi Delliou
★★
"The app is slow and takes a long time to load and it`s kinda weird to navigate. Not a great UX, not really intuitive. But it`s actually the company that sucks. If you don`t buy the flex plan they charge you 50 euros for whichever change you make and of course you can`t see that unless you know it beforehand or search for fly penalties that make no sense. Yet, when they change the flight hours, all is well, no refunds or whatsoever. Not to mention the check in process which is a sad joke."
Version: 3.59.1
"The app is slow and takes a long time to load and it`s kinda weird to navigate. Not a great UX, not really intuitive. But it`s actually the company that sucks. If you don`t buy the flex plan they charge you 50 euros for whichever change you make and of course you can`t see that unless you know it beforehand or search for fly penalties that make no sense. Yet, when they change the flight hours, all is well, no refunds or whatsoever. Not to mention the check in process which is a sad joke."
Version: 3.59.1
Χρηστος Κο.
★
"Worst experience ever, stranded in Venice, canceled the flight without any warning, avoid at all cost."
Version: 3.40
"Worst experience ever, stranded in Venice, canceled the flight without any warning, avoid at all cost."
Version: 3.40
Nicolas Walker
★
"Can`t even display booking info in a single page with name of passenger displayed ... it`s a joke. Also the 15eur new user discount doesn`t work"
Version: 3.40
"Can`t even display booking info in a single page with name of passenger displayed ... it`s a joke. Also the 15eur new user discount doesn`t work"
Version: 3.40
Pedro Perez
★
"Hola! Me han hecho pagar 50 euros en puerta por la maleta de mano en mi vuelo de regreso, cuando en mi ida he viajado con la misma maleta y no me han cobrado nada"
Version: 3.76
"Hola! Me han hecho pagar 50 euros en puerta por la maleta de mano en mi vuelo de regreso, cuando en mi ida he viajado con la misma maleta y no me han cobrado nada"
Version: 3.76
Gordana Ordeva
★
"Horrible exoerience with Volotea. Never ever again i will use them ! Tells me there are errirs in form when there are none. Disgusting"
Version: 3.73.1
"Horrible exoerience with Volotea. Never ever again i will use them ! Tells me there are errirs in form when there are none. Disgusting"
Version: 3.73.1
Tomaž Lah
★★★
"I must to do the booking process three times. App keep returning me to beginning. Force to add things and yes on the end convinces customer into mega.... Not clear at all. Should repeat observation that traveling for 5 days equals to more than 1w and one should carry 25kg check in bag warning, add 32€. TOO MUCH MARKETING IN APP DEVELOPEMENT!"
Version: 3.60
"I must to do the booking process three times. App keep returning me to beginning. Force to add things and yes on the end convinces customer into mega.... Not clear at all. Should repeat observation that traveling for 5 days equals to more than 1w and one should carry 25kg check in bag warning, add 32€. TOO MUCH MARKETING IN APP DEVELOPEMENT!"
Version: 3.60
Nicolas GRONIER
★
"Keeps crashing.... Particularly when we want to check in online. Airport crew don`t care and still charged me $150 because I did not do online check-in and tick one box for me.... Supposed to be an eco airline. Terrible experience. Avoid if you can."
Version: 3.71
"Keeps crashing.... Particularly when we want to check in online. Airport crew don`t care and still charged me $150 because I did not do online check-in and tick one box for me.... Supposed to be an eco airline. Terrible experience. Avoid if you can."
Version: 3.71
Alexander Hornby
★★★★
"Overall a really good app, just takes a bit to update prices"
Version: 3.63
"Overall a really good app, just takes a bit to update prices"
Version: 3.63
Christos Priniotakis
★
"Hidden charges everywhere and confusing wording that makes it hard not to fall for them."
Version: 3.40
"Hidden charges everywhere and confusing wording that makes it hard not to fall for them."
Version: 3.40
anton t
★★
"As someone who works in UX the design of this app is quite terrible, not to mention how difficult of an experience it`s been getting everything in order in time for the flight. Countless screens, countless options, checkout doesn`t work. Just a terrible experience. I`ve flown in the Americas, Europe and Asia and have never had such a difficult time getting a boarding pass. Brutal."
Version: 3.67
"As someone who works in UX the design of this app is quite terrible, not to mention how difficult of an experience it`s been getting everything in order in time for the flight. Countless screens, countless options, checkout doesn`t work. Just a terrible experience. I`ve flown in the Americas, Europe and Asia and have never had such a difficult time getting a boarding pass. Brutal."
Version: 3.67
Dona Perseu
★
"Extremely slow and inefficient"
Version: 3.80
"Extremely slow and inefficient"
Version: 3.80
Ernesto Iacovella
★★★★
"Easy and smart !"
Version: 3.37
"Easy and smart !"
Version: 3.37
Lucas Lourenço
★
"Unable to log in: email format incorrect message"
Version: 3.37
"Unable to log in: email format incorrect message"
Version: 3.37
Alexandros Kappos
★
"Δεν ξανα ειχα χειροτερη εμπειρια απο αεροπορικη: ακυρωση πτησης χωρις λογο παρολο που το δρομολογιο υπαρχει ακομα για κρατηση. Απλα οταν το εκλεισα εκανε 35 ευρω ενω πλεον κανει 95. Οποτε ας πεταξουμε τους φθηνους. Δεν θα ξαναπροτιμησω"
Version: 3.58
"Δεν ξανα ειχα χειροτερη εμπειρια απο αεροπορικη: ακυρωση πτησης χωρις λογο παρολο που το δρομολογιο υπαρχει ακομα για κρατηση. Απλα οταν το εκλεισα εκανε 35 ευρω ενω πλεον κανει 95. Οποτε ας πεταξουμε τους φθηνους. Δεν θα ξαναπροτιμησω"
Version: 3.58
Cheryl Rudd
★
"If I could leave zero stars i would. The app itself is awful, glitches constantly. TERRIBLE airline. Terrible APP. Avoid at all costs."
Version: 3.40
"If I could leave zero stars i would. The app itself is awful, glitches constantly. TERRIBLE airline. Terrible APP. Avoid at all costs."
Version: 3.40
ΧΡΥΣΑ ΒΑΣ
★
"Worst app ever. it gets stuck while you are paying and when you repeat the process the prices are increased.... It has happened more than twice already"
Version: 3.33
"Worst app ever. it gets stuck while you are paying and when you repeat the process the prices are increased.... It has happened more than twice already"
Version: 3.33
Daniele Musiani
★
"I`m not really in the business of reviewing apps but this one is so unnerving I can`t keep from expressing my deepest frustration about how bad it is. It`s unresponsive most of the time, login fails, all too often you click on sthg and get ``webpage not available``. Low cost is another thing, this below minimum viable level. Hope their planes work better than this. Unusable."
Version: 3.63.1
"I`m not really in the business of reviewing apps but this one is so unnerving I can`t keep from expressing my deepest frustration about how bad it is. It`s unresponsive most of the time, login fails, all too often you click on sthg and get ``webpage not available``. Low cost is another thing, this below minimum viable level. Hope their planes work better than this. Unusable."
Version: 3.63.1
com.volotea.droid
Installs: 1,000,000+
(2,262,721 at
2024-03-09 07:38:10)
Version: 4.0
Category: Travel & Local
Pegi : Everyone
Publish Date : Nov 22, 2018
Update Date : 2024-02-29
Android Version : 7.0
Version: 4.0
Category: Travel & Local
Pegi : Everyone
Publish Date : Nov 22, 2018
Update Date : 2024-02-29
Android Version : 7.0
Available on
Publisher
Volotea
Travessera de Gracia 56, 4ª. 08006, Barcelona
https://www.volotea.com
mobile@volotea.com
Privacy Policy
Travessera de Gracia 56, 4ª. 08006, Barcelona
https://www.volotea.com
mobile@volotea.com
Privacy Policy
VIDEO - Volotea
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Screenshots
DESCRIPTION
Welcome to the official app for Volotea, the airline that connects Europe’s small and medium sized cities with direct flights at very competitive prices. Using our app means you have everything in the palm of your hand: you can find the best offers, and access your bookings and boarding passes, as well as checking the status of your flight at any time too.
BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.
FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.
ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.
PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.
MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.
HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.
AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.
BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.
FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.
ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.
PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.
MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.
HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.
AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.
RECENT CHANGES
This new version (yet another one) fixes recently detected errors and adds some improvements. Of course, you can contact us and send us suggestions to mobile@volotea.com, we will be happy to receive your feedback and comments.
DATA SAFETY AND SECURITY
This app has access to
Calendar
· add or modify calendar events and send email to guests without owners` knowledge· read calendar events plus confidential information
Camera
· take pictures and videosLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· control vibration· full network access
· view network connections
· run at startup
· prevent device from sleeping
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
Location
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality
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